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HPE support and maintenance agreements - AWARD

Sandwell Metropolitan Borough Council

Buyer Contact Info

Buyer Name: Sandwell Metropolitan Borough Council

Buyer Address: Freeth Street, Oldbury, West Midlands, B69 3DB, United Kingdom

Contact Name: Balbir Bhogal

Contact Email: balbir_bhogal@sandwell.gov.uk

Contact Telephone: 0121 569 6000

Status
complete
Procedure
open
Value
27503.7 GBP
Published
07 Mar 2025, 11:01
Deadline
20 Feb 2025, 23:59
Contract Start
01 Apr 2025, 00:00
Contract End
31 Mar 2026, 22:59
Category
services
CPV
48820000 - Servers
Region
n/a
Awarded To
Dynamic Technologies Europe Ltd
Official Source
Open Contracts Finder

Description

ICT Services of Sandwell Metropolitan Borough Council wishes to extend four HPE support and maintenance agreements which are due to expire on the 31st March 2025. To maintain service provision, ICT Services are now inviting HPE resellers to submit a renewal quotation for period 1st April 2025 to 31st March 2026. Existing Service Agreement details: If you are interested in submitting a quotation, please send a project correspondence to the portal to request the agreement ID's and serial numbers document. Below is a summary of the four agreements (in the format Document ID, Number of servers, Product): 1, 1 , 843374-425 2, 2, 843374-425 3, 3, 843374-425 4, 24, 755258-B21 The level of cover being requested is: HPE Tech Care Essential SVC to include onsite engineering support, replacement parts, technical support and general technical guidance. Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE in full for each service agreement. Any proposals not utilising direct HPE support will be rejected. Q. Is the hardware and software support in your proposal backed directly to HPE? [YES|NO] o Please provide one single quotation covering all four agreements. o Each quotation needs to be linked to the correct HPE agreement number and sub-total for that quotation with a final total covering all four agreements. o We do not want to consolidate all four agreements into a new single agreement ID for logistical reasons.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
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        "startDate": "2025-04-01T00:00:00+01:00"
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      "date": "2025-03-07T00:00:00Z",
      "datePublished": "2025-03-07T11:01:19Z",
      "documents": [
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        "postalCode": "B69 3DB",
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        "description": "Hardware consultancy services",
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    "contractPeriod": {
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      "startDate": "2025-04-01T01:00:00+01:00"
    },
    "description": "ICT Services of Sandwell Metropolitan Borough Council wishes to extend four HPE support and maintenance agreements which are due to expire on the 31st March 2025. \r\n      To maintain service provision, ICT Services are now inviting HPE resellers to submit a renewal quotation for period 1st April 2025 to 31st March 2026. \r\n      \r\n      Existing Service Agreement details:\r\n      If you are interested in submitting a quotation, please send a project correspondence to the portal to request the agreement ID\u0027s and serial numbers document.\r\n      Below is a summary of the four agreements (in the format Document ID, Number of servers, Product):\r\n      1,  1 ,  843374-425\r\n      2,  2,  843374-425\r\n      3,  3,  843374-425\r\n      4,  24,  755258-B21\r\n        \r\n      The level of cover being requested is: HPE Tech Care Essential SVC to include onsite engineering support, replacement parts, technical support and general technical guidance.\r\n      \r\n      Key points to take into consideration when completing the tender response.\r\n      o It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE in full for each service agreement.\r\n      Any proposals not utilising direct HPE support will be rejected.\r\n      \r\n           Q. Is the hardware and software support in your proposal backed directly to HPE? [YES|NO]\r\n      o Please provide one single quotation covering all four agreements. \r\n      o Each quotation needs to be linked to the correct HPE agreement number and sub-total for that quotation with a final total covering all four agreements.\r\n      o We do not want to consolidate all four agreements into a new single agreement ID for logistical reasons.",
    "id": "IT-230-9067-ICT1023 - AWARD",
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    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
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    },
    "tenderPeriod": {
      "endDate": "2025-02-20T23:59:00Z"
    },
    "title": "HPE support and maintenance agreements - AWARD"
  }
}