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CCGANI Case Management System

Business Services Organisation Procurement and Logistics Service

Buyer Contact Info

Buyer Name: Business Services Organisation Procurement and Logistics Service

Buyer Address: 2 Franklin Street, Belfast, UKN06, BT2 8DQ, United Kingdom

Contact Email: keli.mcteague@hscni.net

Status
complete
Procedure
direct
Value
180000.0 GBP
Published
30 Dec 2025, 13:25
Deadline
n/a
Contract Start
31 Jan 2026, 00:00
Contract End
30 Jan 2028, 23:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
FLUENT TECHNOLOGY LIMITED
Official Source
Open Find a Tender

Description

Guardian Case Informtaion System (GCIS) holds data on CCGANI's cases involving children and young people who are subject to public law and adoption proceedings. This includes all case management data, case review information, performance reporting data and the tool assists in responses to Data Subject Access Requests (DSAR's) and FOIs. CCAGNI's guardian and administrative staff use GCIS system to centrally record and update the status of all its cases and without this system CCAGNI would not have a centralised repository of case data and ultimately would not have an online tool to fulfil its statutory function. % of the 7 staff Children Court Guardian Agency staff use GCIS including 5 self-employed guardians who also access the system. It is important to note that the demand for CCGANI services is evergrowing with the Agencys greatest challenge being its ability to allocate cases to Guardians, in a timely way. Allocation of cases is done via this system. Due to the nature of the work CCAGNI undertakes, the GCIS system is a very unique requirement to this particular Arm's Length Body (ALB) within the Health and Social Care System. A new retendering exercise began following the approval of the existing contract extension to allow sufficient time to scope a further business case. CCGANI plan to start the re-tendering exercise as soon as we have secured the extension of the existing contract (due to expire on 31st January 2026). CCGANI have one know "upgrade" included as the SOW (statement of works) which needs undertaken in advance of next October (2026). DHCNI have not approved additional spend in terms of maintenance/upgrades. These are to be submitted as additional busines cases if required. There is one known upgrade which has been approved to be undertaken in advance of October 2026.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

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