Buyer Name: Driver and Vehicle Licensing Agency
Buyer Address: Longview Road, Morriston, UKL18, SA6 7JL, United Kingdom
Contact Email: sourcetopay.helpdesk@dvla.gov.uk
Buyer Name: Driver and Vehicle Licensing Agency
Buyer Address: Longview Road, Morriston, UKL18, SA6 7JL, United Kingdom
Contact Email: sourcetopay.helpdesk@dvla.gov.uk
DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA’s online, telephony and automated payment channels. The service must support cardholder‑not‑present transactions, comply with PCI DSS standards, integrate with DVLA’s Payment Gateway, and provide the required management information, reconciliation and chargeback handling. The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment‑reliant transactions. No volumes are guaranteed and projected volumes are indicative only. The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/086099-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 170,000,000
Lot 1 Value (Gross): GBP 185,000,000
Lot 1 Contract Start: 2027-06-01T00:00:00+01:00
Lot 1 Contract End: 2032-05-31T23:59:59+01:00
Lot 1 Award Criterion (quality): Mandatory Requirements
Lot 1 Award Criterion (quality): Quality
Lot 1 Award Criterion (price): Commercial/Pricing
Document Description: Not published
Document Description: Tender notice on Find a Tender
{
"buyer": {
"id": "GB-PPON-PYVZ-4215-PGYM",
"name": "Driver and Vehicle Licensing Agency"
},
"date": "2025-12-24T11:11:57Z",
"id": "086099-2025",
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"language": "en",
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"address": {
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"countryName": "United Kingdom",
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"postalCode": "SA6 7JL",
"region": "UKL18",
"streetAddress": "Longview Road"
},
"contactPoint": {
"email": "sourcetopay.helpdesk@dvla.gov.uk"
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"details": {
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"id": "GB-PPON-PYVZ-4215-PGYM",
"identifier": {
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"name": "Driver and Vehicle Licensing Agency",
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"tag": [
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"awardPeriod": {
"endDate": "2026-05-08T23:59:59+01:00"
},
"description": "DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA\u2019s online, telephony and automated payment channels. The service must support cardholder\u2011not\u2011present transactions, comply with PCI DSS standards, integrate with DVLA\u2019s Payment Gateway, and provide the required management information, reconciliation and chargeback handling.\nThe contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment\u2011reliant transactions. No volumes are guaranteed and projected volumes are indicative only.\nThe contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"datePublished": "2025-12-24T11:11:57Z",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "086099-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/086099-2025"
}
],
"hasRecurrence": true,
"id": "CRN/25/14",
"items": [
{
"additionalClassifications": [
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"description": "Banking services",
"id": "66110000",
"scheme": "CPV"
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{
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"id": "66172000",
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"id": "1",
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"legalBasis": {
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"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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"lots": [
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"awardCriteria": {
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"description": "PASS/FAIL criteria presented in a Yes/No format. Full details are set out in Appendix 2 \u2013 Specification.",
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"type": "quality"
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{
"description": "Evidence\u2011based questions, where tender responses are scored against a structured evaluation criteria and scoring matrix. Full details are set out in Appendix 2 \u2013 Specification.",
"name": "Quality",
"type": "quality"
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{
"description": "A detailed Pricing Schedule must be completed. The overall contract price is used within the Price\u2011Per\u2011Quality\u2011Point (PQP) calculation to determine the Most Advantageous Tender (MAT). Full details are set out in Appendix 2 \u2013 Specification and Appendix 5 \u2013 Pricing.",
"name": "Commercial/Pricing",
"type": "price"
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"weightingDescription": "Evaluated using a Price\u2011Per\u2011Quality\u2011Point (PQP) methodology to determine the Most Advantageous Tender (MAT). Full details are set out in Appendix 2 \u2013 Specification."
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"contractPeriod": {
"endDate": "2032-05-31T23:59:59+01:00",
"maxExtentDate": "2034-05-31T23:59:59+01:00",
"startDate": "2027-06-01T00:00:00+01:00"
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"hasRenewal": true,
"id": "1",
"renewal": {
"description": "One extension period: up to 24 months (2 years)\nMaximum total contract length: 7 years (5 + 2)"
},
"status": "active",
"value": {
"amount": 170000000,
"amountGross": 185000000,
"currency": "GBP"
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"mainProcurementCategory": "services",
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"startDate": "2031-03-03T23:59:59+00:00"
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"status": "active",
"submissionMethodDetails": "Tenders must be submitted electronically via the Department for Transport\u2019s Jaggaer e\u2011tendering portal:\nhttps://dft.app.jaggaer.com/",
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"tenderPeriod": {
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"title": "DVLA Merchant Acquirer",
"value": {
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"currency": "GBP"
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}
}