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DVLA Merchant Acquirer

Driver and Vehicle Licensing Agency

Buyer Contact Info

Buyer Name: Driver and Vehicle Licensing Agency

Buyer Address: Longview Road, Morriston, UKL18, SA6 7JL, United Kingdom

Contact Email: sourcetopay.helpdesk@dvla.gov.uk

Status
active
Procedure
open
Value
170000000.0 GBP
Gross: 185000000 GBP
Published
24 Dec 2025, 11:11
Deadline
13 Feb 2026, 17:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
66110000 - Banking services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA’s online, telephony and automated payment channels. The service must support cardholder‑not‑present transactions, comply with PCI DSS standards, integrate with DVLA’s Payment Gateway, and provide the required management information, reconciliation and chargeback handling. The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment‑reliant transactions. No volumes are guaranteed and projected volumes are indicative only. The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/086099-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 170,000,000

Lot 1 Value (Gross): GBP 185,000,000

Lot 1 Contract Start: 2027-06-01T00:00:00+01:00

Lot 1 Contract End: 2032-05-31T23:59:59+01:00

Lot 1 Award Criterion (quality): Mandatory Requirements

Lot 1 Award Criterion (quality): Quality

Lot 1 Award Criterion (price): Commercial/Pricing

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "documents": [
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