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Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Inclusion Health Hub in Norwich.

NHS Norfolk and Waveney Integrated Care Board

Buyer Contact Info

Buyer Name: NHS Norfolk and Waveney Integrated Care Board

Buyer Address: 8th Floor, County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom

Contact Name: Claire Pickard

Contact Email: claire.pickard@nhs.net

Status
complete
Procedure
open
Value
1973360.0 GBP
Published
23 Dec 2025, 15:37
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85121100 - General-practitioner services
Region
n/a
Awarded To
Chilvers and McCrea Limited, One Medicare t/a OnePrimaryCare LLP
Official Source
Open Find a Tender

Description

NHS Norfolk & Waveney Integrated Care Board intends to award the following providers for the following services: <br/><br/>• Lot 1 - General Medical Services under a GMS Contract at Norwich Health Centre (main practice site at Norwich Health Centre and branch sites at Beechcroft Surgery and Old Palace Medical practice) to be awarded to Chilvers & McCrea Limited.<br/><br/>• Lot 2 - Alternative Provider Medical Services under an APMS contract at the Walk-in-Centre in Norwich to be awarded to Chilvers & McCrea Limited.<br/><br/>• Lot 3 -Alternative Provider Medical Services under an APMS contract at the Inclusion Health Hub in Norwich to be awarded to OneMedicare T/A One Primary Care LLP.<br/><br/>The service commencement dates for all three contracts is 1st April 2026.<br/><br/>Representations by providers must be made to the relevant authority by Midnight on 8th January 2026.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Title: C. Lot 1 Specific Questions - Norwich Health Centre

Lot Description: NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Chilvers & McCrea Limited for the provision of primary medical services and other services at Norwich Health Centre in Norwich and branch surgeries in Beechcroft and Old Palace Road following a robust Competitive Process.<br/><br/>This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.<br/><br/>The annual contract value will be £1,973,360 <br/><br/>This is an existing service and has been awarded to a new provider.<br/><br/>Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £1,973,360 is based on the per annum amount.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Key Criteria 1: Quality and Innovation

Lot 1 Award Criterion (quality): Key Criteria 2: Value:

Lot 1 Award Criterion (quality): Key Criteria 3: Integration, Collaboration and Service Sustainability

Lot 1 Award Criterion (quality): Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice

Lot 1 Award Criterion (quality): Key Criteria 5: Social Value

Lot Title: D. Lot 2 Specific Questions - Walk-in-Centre

Lot Description: NHS Norfolk & Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to Chilvers & McCrea Limited for the provision of primary medical services at the Walk-in-Centre in Norwich following a robust Competitive Process.<br/><br/>The service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.<br/><br/>The annual contract value will be £1,844,233 <br/><br/>This is an existing service and has been awarded to a new provider.

Lot 2 Status: cancelled

Lot 2 Has Options: Yes

Lot 2 Options: The contract will be for a duration of 3 years with the option to extend for up to a further 2 years.

Lot 2 Award Criterion (quality): Key Criteria 1: Quality and Innovation

Lot 2 Award Criterion (quality): Key Criteria 2: Value

Lot 2 Award Criterion (quality): Key Criteria 3: Integration, Collaboration and Service Sustainability

Lot 2 Award Criterion (quality): Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice

Lot 2 Award Criterion (quality): Key Criteria 5: Social Value

Lot Title: E. Lot 3 Specific Questions - Inclusion Health Hub

Lot Description: NHS Norfolk & Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to OneMedicare T/A One Primary Care LLP for the provision of primary medical services at the Inclusion Health Hub in Norwich following a robust Competitive Process.<br/><br/>The service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.<br/><br/>The annual contract value will be £453,232 <br/><br/>This is an existing service and has been awarded to a new provider.

Lot 3 Status: cancelled

Lot 3 Has Options: Yes

Lot 3 Options: The contract will be for a duration of 3 years with the option to extend for up to a further 2 years.

Lot 3 Award Criterion (quality): Key Criteria 1: Quality and Innovation

Lot 3 Award Criterion (quality): Key Criteria 2: Value

Lot 3 Award Criterion (quality): Key Criteria 3: Integration, Collaboration and Service Sustainability

Lot 3 Award Criterion (quality): Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice

Lot 3 Award Criterion (quality): Key Criteria 5: Social Value

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "085930-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-170081",
          "name": "Chilvers and McCrea Limited"
        }
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    },
    {
      "id": "085930-2025-2",
      "relatedLots": [
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      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-170081",
          "name": "Chilvers and McCrea Limited"
        }
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    },
    {
      "id": "085930-2025-3",
      "relatedLots": [
        "3"
      ],
      "status": "active",
      "suppliers": [
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          "id": "GB-FTS-170082",
          "name": "One Medicare t/a OnePrimaryCare LLP"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
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        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 5
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      {
        "id": "2",
        "measure": "bids",
        "relatedLot": "2",
        "value": 6
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      {
        "id": "3",
        "measure": "bids",
        "relatedLot": "3",
        "value": 4
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    ]
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  "buyer": {
    "id": "GB-FTS-139394",
    "name": "NHS Norfolk and Waveney Integrated Care Board"
  },
  "contracts": [
    {
      "awardID": "085930-2025-1",
      "dateSigned": "2025-12-18T00:00:00Z",
      "id": "085930-2025-1",
      "status": "active",
      "value": {
        "amount": 1973360.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "085930-2025-2",
      "dateSigned": "2025-12-18T00:00:00Z",
      "id": "085930-2025-2",
      "status": "active",
      "value": {
        "amount": 1844233.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "085930-2025-3",
      "dateSigned": "2025-12-18T00:00:00Z",
      "id": "085930-2025-3",
      "status": "active",
      "value": {
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        "currency": "GBP"
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  ],
  "date": "2025-12-23T15:37:50Z",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Midnight on 8th January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\u003cbr/\u003e\u003cbr/\u003eWritten representations need to be sent via the Atamis e-tendering portal, Project Reference: C375914: COMPETITIVE: Norwich Health Centre, Walk-in-Centre \u0026 Inclusion Health Hub.\u003cbr/\u003e\u003cbr/\u003eThe evaluation panel completed individual evaluations for assigned questions and took part in moderation to agree and finalise scores and rationales. The panel comprised:\u003cbr/\u003e\u003cbr/\u003e\u2022 Norfolk and Waveney Integrated Care Board: Deputy medical director and representatives from Primary Care Commissioning team, Norwich Place team, Nursing \u0026 Quality team, Finance team, Estates team, Workforce, Health inequalities team, Meds management and digital team ; and \u003cbr/\u003e\u2022 A senior clinician from a neighbouring Integrated Care Board.\u003cbr/\u003e\u003cbr/\u003eThe award decision makers: Primary Care Commissioning Committee.\u003cbr/\u003e\u003cbr/\u003eAt the outset of the process, two individuals declared potential conflicts, having both worked for the incumbent provider in the past, these two individuals took no further part in the procurement.\u003cbr/\u003e\u003cbr/\u003eA further five individuals declared potential conflicts, of these four were deemed not relevant as the organisations involved did not bid for the tender opportunity and the fifth one was deemed safe to carry on following guidance from N\u0026W ICB Corporate Governance team.\u003cbr/\u003e\u003cbr/\u003eThe Basic Selection Criteria Questions were Pass/Fail and the weightings for the Key Criteria Questions were as follows and were scored on a 0-5 scoring mechanism;\u003cbr/\u003e\u003cbr/\u003eKey Criteria 1: Quality and Innovation 30.00%\u003cbr/\u003eKey Criteria 2: Value: 20.00% (Plus 1 Pass/Fail Question)\u003cbr/\u003eKey Criteria 3: Integration, Collaboration and Services Sustainability: 20.00%\u003cbr/\u003eKey Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%\u003cbr/\u003eKey Criteria 5: Social Value: 10.00%\u003cbr/\u003e\u003cbr/\u003eThe preferred Providers were awarded the contract based on the highest overall weighted score for Key Criteria and meeting all of the Basic Selection Criteria.",
  "id": "085930-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0552e6",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "region": "UKH15",
        "streetAddress": "8th Floor, County Hall, Martineau Lane"
      },
      "contactPoint": {
        "email": "claire.pickard@nhs.net",
        "name": "Claire Pickard"
      },
      "details": {
        "buyerProfile": "https://www.improvinglivesnw.org.uk/",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.improvinglivesnw.org.uk/"
      },
      "id": "GB-FTS-139394",
      "identifier": {
        "legalName": "NHS Norfolk and Waveney Integrated Care Board"
      },
      "name": "NHS Norfolk and Waveney Integrated Care Board",
      "roles": [
        "buyer"
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Great Missenden",
        "postalCode": "HP16 0BG",
        "region": "UKJ13",
        "streetAddress": "Prospect House, 108 High Street"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-170081",
      "identifier": {
        "legalName": "Chilvers and McCrea Limited"
      },
      "name": "Chilvers and McCrea Limited",
      "roles": [
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      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Otley",
        "postalCode": "LS21 1PY",
        "region": "UKE4",
        "streetAddress": "The Business Centre, Bank Top Farm, Black Hill Road"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-170082",
      "identifier": {
        "legalName": "One Medicare t/a OnePrimaryCare LLP"
      },
      "name": "One Medicare t/a OnePrimaryCare LLP",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "streetAddress": "London"
      },
      "details": {
        "url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
      },
      "id": "GB-FTS-123151",
      "identifier": {
        "legalName": "NHS England Independent Patient Choice and Procurement Panel"
      },
      "name": "NHS England Independent Patient Choice and Procurement Panel",
      "roles": [
        "reviewBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Derby",
        "postalCode": "DE1 3QT",
        "streetAddress": "Cardinal Square, 10 Nottingham Road"
      },
      "details": {
        "url": "https://www.ardengemcsu.nhs.uk/"
      },
      "id": "GB-FTS-141301",
      "identifier": {
        "legalName": "NHS Arden and Greater East Midlands Commissioning Support Unit"
      },
      "name": "NHS Arden and Greater East Midlands Commissioning Support Unit",
      "roles": [
        "mediationBody",
        "reviewContactPoint"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "General-practitioner services",
      "id": "85121100",
      "scheme": "CPV"
    },
    "description": "NHS Norfolk \u0026 Waveney Integrated Care Board intends to award the following providers for the following services: \u003cbr/\u003e\u003cbr/\u003e\u2022 Lot 1 - General Medical Services under a GMS Contract at Norwich Health Centre (main practice site at Norwich Health Centre and branch sites at Beechcroft Surgery and Old Palace Medical practice) to be awarded to Chilvers \u0026 McCrea Limited.\u003cbr/\u003e\u003cbr/\u003e\u2022 Lot 2 - Alternative Provider Medical Services under an APMS contract at the Walk-in-Centre in Norwich to be awarded to Chilvers \u0026 McCrea Limited.\u003cbr/\u003e\u003cbr/\u003e\u2022 Lot 3 -Alternative Provider Medical Services under an APMS contract at the Inclusion Health Hub in Norwich to be awarded to OneMedicare T/A One Primary Care LLP.\u003cbr/\u003e\u003cbr/\u003eThe service commencement dates for all three contracts is 1st April 2026.\u003cbr/\u003e\u003cbr/\u003eRepresentations by providers must be made to the relevant authority by Midnight on 8th January 2026.",
    "id": "AG25501",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "General-practitioner services",
            "id": "85121100",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "General-practitioner services",
            "id": "85121100",
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          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ],
        "deliveryLocation": {
          "description": "Norwich Walk in Centre, Rouen House, Rouen Road, Norwich, NR1 1RB"
        },
        "id": "2",
        "relatedLot": "2"
      },
      {
        "additionalClassifications": [
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            "description": "General-practitioner services",
            "id": "85121100",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ],
        "deliveryLocation": {
          "description": "Under 1 Roof, Westwick Street, Norwich, NR2 4SZ"
        },
        "id": "3",
        "relatedLot": "3"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "30",
              "name": "Key Criteria 1: Quality and Innovation",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 2: Value:",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 3: Integration, Collaboration and Service Sustainability",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Key Criteria 5: Social Value",
              "type": "quality"
            },
            {
              "description": "0",
              "type": "price"
            }
          ]
        },
        "description": "NHS Norfolk \u0026 Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Chilvers \u0026 McCrea Limited for the provision of primary medical services and other services at Norwich Health Centre in Norwich and branch surgeries in Beechcroft and Old Palace Road following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eThis will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.\u003cbr/\u003e\u003cbr/\u003eThe annual contract value will be \u00a31,973,360 \u003cbr/\u003e\u003cbr/\u003eThis is an existing service and has been awarded to a new provider.\u003cbr/\u003e\u003cbr/\u003ePlease note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of \u00a31,973,360 is based on the per annum amount.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled",
        "title": "C. Lot 1 Specific Questions - Norwich Health Centre"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "30",
              "name": "Key Criteria 1: Quality and Innovation",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 2: Value",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 3: Integration, Collaboration and Service Sustainability",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Key Criteria 5: Social Value",
              "type": "quality"
            },
            {
              "description": "0",
              "type": "price"
            }
          ]
        },
        "description": "NHS Norfolk \u0026 Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to Chilvers \u0026 McCrea Limited for the provision of primary medical services at the Walk-in-Centre in Norwich following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eThe service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.\u003cbr/\u003e\u003cbr/\u003eThe annual contract value will be \u00a31,844,233 \u003cbr/\u003e\u003cbr/\u003eThis is an existing service and has been awarded to a new provider.",
        "hasOptions": true,
        "id": "2",
        "options": {
          "description": "The contract will be for a duration of 3 years with the option to extend for up to a further 2 years."
        },
        "status": "cancelled",
        "title": "D. Lot 2 Specific Questions - Walk-in-Centre"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "30",
              "name": "Key Criteria 1: Quality and Innovation",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 2: Value",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 3: Integration, Collaboration and Service Sustainability",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Key Criteria 5: Social Value",
              "type": "quality"
            },
            {
              "description": "0",
              "type": "price"
            }
          ]
        },
        "description": "NHS Norfolk \u0026 Waveney Integrated Care Board intends to award a Alternative Provider Medical  Services (APMS) contract to OneMedicare T/A One Primary Care LLP for the provision of primary medical services at the Inclusion Health Hub in Norwich following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eThe service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.\u003cbr/\u003e\u003cbr/\u003eThe annual contract value will be \u00a3453,232 \u003cbr/\u003e\u003cbr/\u003eThis is an existing service and has been awarded to a new provider.",
        "hasOptions": true,
        "id": "3",
        "options": {
          "description": "The contract will be for a duration of 3 years with the option to extend for up to a further 2 years."
        },
        "status": "cancelled",
        "title": "E. Lot 3 Specific Questions - Inclusion Health Hub"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Inclusion Health Hub in Norwich."
  }
}