Consultancy for Primary and Community Care Strategy Development for Hywel Dda University Local Health Board

{
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          "description": "Transparency notice on Find a Tender",
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      "title": "Consultancy for Primary and Community Care Strategy Development for Hywel Dda University Local Health Board",
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    "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
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  "date": "2025-12-22T15:56:52Z",
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        "streetAddress": "4-5 Charnwood Court,"
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      "contactPoint": {
        "email": "alun.james@wales.nhs.uk",
        "name": "Alun James",
        "telephone": "+442921500317"
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  "tender": {
    "description": "Primary Care services within Hywel Dda UHB are delivered through a network of GP surgeries, community pharmacies, dental practices, optometrists, and community teams. These services are organised into seven Clusters that bring together a range of professionals to meet the needs of their communities. The aim is to provide accessible, coordinated care that supports people to stay well, manage long-term conditions, and access the right care at the right time. Primary Care teams work closely with social care, voluntary sector organisations, and other partners to deliver services that are responsive to local needs and focused on improving health outcomes.\nThe organisation is currently at a key stage in its strategic development, following a concerted programme of stakeholder engagement, a review of national and international best practice, and a review of current issues facing Primary Care and Community Services.\nFollowing a mid-point review of the programme it has been determined that engaging external facilitation services will provide an impartial voice, enable engagement on improving culture and partnership working practices and augment HDUHB with the resources  required to help lead the conversations necessary to improve culture and practice, partnership relationships and actionable cluster based action plans and lead to a quicker more positive  transformational change process.\nScope of Requirement\nEngagement Activities and Timelines:\nActivity\tTimeline\nReview of all key documents and identification of relevant examples\tJanuary 2026\nOne-to-one interviews with key stakeholders (approx. 5 per cluster)\tJanuary 2026\nSeries of action-oriented workshops with cross-organisational teams focusing on culture and practice \tJanuary - February 2026\nStrategic plan workshops with senior leadership\tFebruary \u2013 March 2026\nStakeholder engagement workshops/focus groups\t March 2026\nDraft and consult and deliver seven cluster based strategic plans \tApril 2026\nTarget Audience:\nHDUHB operational teams, Primary care Contractors, HDUHB leadership team, previously engaged stakeholders as appropriate.\nExpected Outcomes:\n\u2022\tSeven Cluster-based Action plans that deliver the priorities and ideas developed to date. \n\u2022\tImproved culture and practice between Primary Care contractors, Community Service teams, and the Health Board\u2019s Secondary Care services. \n\u2022\tA robust Governance plan to ensure the delivery of the seven Cluster-based action plans, including organisation/partnership structure and finance delegation plan, that aligns with the Health Board governance and structure.\nDue to the niche expertise required and the need for historical knowledge about the\nHealth Board processes and policies, a decision has been made to publish a\nTransparency Notice in order to direct award the contract the NAPC SERVICES LIMITED\ndue to absence of suitable alternative and the need for continuity in strategic facilitation in\nNHS Wales.\nNAPC possesses specialist, nationally recognised expertise in facilitating strategic, multiagency\npartnerships across health systems. Their proven track record includes direct\nengagement with Chief Executives from all seven Welsh Health Boards and national\nbodies such as Public Health Wales, HEIW, DHCW, and NHS Wales Shared Services\nPartnership. NAPC has played a pivotal role in shaping integrated neighbourhood care\nmodels and strategic planning for the future of NHS Wales, to assist in developing a vision\nand strategy for the next 10 years, having reflected on the challenges and potential\nsolutions for NHS Wales, so that it can transform to meet those challenges. NAPC has\nalso facilitated the Welsh CEO Forum and HEIW leadership workshops, expanding further\nthe knowledge and understanding of how they can drive the changes required to\nguarantee consistency of approach.\nTheir deep-rooted involvement in system-level transformation across regions such as\nDorset, South Yorkshire, and North Central London, combined with their unique position\nas trusted mediators and conveners of senior-level consensus, makes them uniquely\nqualified. This specialist capability is not readily available in the market, justifying a direct\naward under via Transparency notice under Procurement Act 2023 due to the absence of\nsuitable alternatives and the need for continuity in strategic facilitation in NHS Wales, so\nthat the Health Board\u0027s requirement can be delivered at pace",
    "documents": [
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    "id": "P0441 - HDD-DIR-(25-26)-01",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "NAPC possesses specialist, nationally recognised expertise in facilitating strategic, multiagency\npartnerships across health systems. Their proven track record includes direct\nengagement with Chief Executives from all seven Welsh Health Boards and national\nbodies such as Public Health Wales, HEIW, DHCW, and NHS Wales Shared Services\nPartnership. NAPC has played a pivotal role in shaping integrated neighbourhood care\nmodels and strategic planning for the future of NHS Wales, to assist in developing a vision\nand strategy for the next 10 years, having reflected on the challenges and potential\nsolutions for NHS Wales, so that it can transform to meet those challenges. NAPC has\nalso facilitated the Welsh CEO Forum and HEIW leadership workshops, expanding further\nthe knowledge and understanding of how they can drive the changes required to\nguarantee consistency of approach.",
    "procurementMethodRationaleClassifications": [
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    "riskDetails": "Dependency on Key Personnel:\nThe success of strategic facilitation relies heavily on the involvement of experienced\nNAPC facilitators who have established relationships with NHS Wales stakeholders. Any unavailability or change in key personnel could disrupt continuity and affect the quality of\nengagement.\nStakeholder Alignment and Engagement:\nThe contract\u0027s effectiveness depends on active participation and alignment among senior\nleaders across Health Boards and national bodies. Limited engagement or conflicting\npriorities among stakeholders could hinder progress and dilute the impact of facilitated\nsessions.\nPace of Delivery:\nThe requirement to deliver strategic outcomes at pace introduces a risk of compressed\ntimelines, which may affect the depth and quality of facilitation, particularly if unforeseen\ndelays or scheduling conflicts arise.\nEvolving Strategic Priorities:\nNHS Wales\u0027 strategic direction may evolve during the contract period. If priorities shift\nsignificantly, there is a risk that the scope of facilitation may no longer fully align with\nemerging needs, requiring contract modification or additional support.\nContract Modification Constraints:\nOnly risks explicitly described in this notice can be used to justify future contract\nmodifications. Any unforeseen changes not covered here may limit flexibility in adapting\nthe contract to meet evolving requirements.",
    "status": "complete",
    "title": "Consultancy for Primary and Community Care Strategy Development for Hywel Dda University Local Health Board"
  }
}