Provision of Night Support Services to CKH Hostels

{
  "buyer": {
    "id": "GB-MPR-7643",
    "name": "Cross Keys Homes"
  },
  "date": "2025-12-22T13:17:11Z",
  "id": "085401-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05fa32",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PDHG-6361-YQXW",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Peterborough",
        "postalCode": "PE2 7BZ",
        "region": "UKH11",
        "streetAddress": "Shrewsbury Avenue"
      },
      "contactPoint": {
        "email": "Procurement@crosskeyshomes.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-MPR-7643",
      "identifier": {
        "id": "7643",
        "scheme": "GB-MPR"
      },
      "name": "Cross Keys Homes",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": false,
    "amendments": [
      {
        "description": "There was an error with the contract expected contract cost.\nDue to a typo in the original documentation the costs were too high.\nCosts have been amended from \u00a3750,000.00 (inc. VAT) to \u00a375,000.00 (inc. VAT).",
        "id": "085401-2025"
      }
    ],
    "description": "In addition to providing 13,260 homes in 12 local authority areas, the Supported Accommodation Team at Cross Keys Homes provide homeless relief to circa 350 applicants per annum, via utilsing 156 units over four sites specifically in Peterborough; this is provided via a mix of hostel and self-contained accommodation. In addition to this, the Supported Accommodation Team will be providing accommodation via a further 8 units over 2 sites, specifically aimed at supporting Care Leavers bridge the gap between formalised care settings and independent accommodation.\nThe team provide onsite support between the hours of 0900-1700, Monday - Friday, providing a strength based, person centred and trauma informed approach to residents supporting individual aims around:\n-\tEncouraging positive relationships and positive engagement with the wider community\n-\tAiding economic development\n-\tPromotion of life skills\n-\tPromotion of employment, training and education opportunities\n-\tPromotion for health and wellbeing aims\n-\tAccessing and working jointly with other relevant services\n-\tBuilding skills, knowledge and information residents require to be able to live as independently as possible and sustain accommodation now and in the future.\nThe team ensure a strong focus on providing secure and safe accommodation for all residents and all times, which includes relevant good safeguarding approaches.\nTo meet the overall aims of this project, the objectives are:\n-\tTo provide adequate staffing resource between the hours of 1800 - 0300 Monday to Friday and 1200 - 0300 Saturdays, Sundays and Bank Holidays.\n-\tStaff will be responsible for:\no\tVisiting each of the sites routinely throughout the hours.\no\tResponding to demand; this could be\n\uf0a7\t at the request of Supported Accommodation staff should there be potential predicted concerns at a site or at the request of residents, in response to concerns raised directly by them\n\uf0a7\t booking individuals into accommodation out of hours, at the request of the Local Authority; this to include ensuring the licence is signed, risk assessment completed and personal details gathered.\n\uf0a7\tVisiting site at the request of emergency services to support with access and/or dealing with incidences\no\tUtilising communication channels with Cross Keys Homes appropriately, recording noteworthy activity during each shift, or call out by using appropriate communication methods inclusive of:\n\u2022\tAny resident liaison work\n\u2022\tAny action related to aversion of crime and anti-social behaviour\n\u2022\tAny drug or alcohol issues\n\u2022\tAny housing matters\n\u2022\tAny health and safety concerns\n\u2022\tAny incidences of rough sleeping and/or unknown visitors on site\no\tRaising urgent and emergency situations with the Resident Support Service Manager which require immediate advice\no\tUse of and monitoring CCTV\no\tAppropriately enforcing conditions of the licence as and when required.\n-\tTo ensure staff have relevant equipment and training to exercise responsibilities with due skill, care and attention.",
    "documents": [
      {
        "datePublished": "2025-12-22T13:17:11Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "085401-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/085401-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-06T23:59:00Z"
    },
    "id": "C25-1005",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Security services",
            "id": "79710000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-02-09T23:59:59Z",
          "maxExtentDate": "2031-02-09T23:59:59Z",
          "startDate": "2026-02-10T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "12 months + 12 months"
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 62500,
          "amountGross": 75000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "reservedParticipation": [
        "smeVcse"
      ],
      "reservedParticipationLocation": {
        "description": null,
        "gazetteer": {
          "identifiers": [
            "K02000001"
          ],
          "scheme": "GB-ONS"
        }
      }
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "procurement@crosskeyshomes.co.uk",
    "submissionTerms": {
      "electronicSubmissionPolicy": "notAllowed"
    },
    "tenderPeriod": {
      "endDate": "2026-01-13T12:00:00Z"
    },
    "title": "Provision of Night Support Services to CKH Hostels",
    "value": {
      "amount": 62500,
      "amountGross": 75000,
      "currency": "GBP"
    }
  }
}