← Back to opportunities

MOPAC 1232 Victims Voice Forum for London's Black Communities

Mayor's Office for Policing and Crime

Buyer Contact Info

Buyer Name: Mayor's Office for Policing and Crime

Buyer Address: 169 Union Street, London, UKI44, SE1 0LL, United Kingdom

Contact Email: MOPACProcurement@mopac.london.gov.uk

Status
complete
Procedure
open
Value
90000.0 GBP
Published
19 Dec 2025, 10:06
Deadline
n/a
Contract Start
12 Jan 2026, 00:00
Contract End
10 Jul 2028, 22:59
Category
n/a
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
The WayFinders Group
Official Source
Open Find a Tender

Description

Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do. This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police: Victims from London's Black communities Victims/survivors of violence against women and girls LGBTQ+ victims Disabled victims The contract will begin early 2026 and will run for an initial term of 2.5 years, valued at £50,000. There will be two optional one-year extensions, each valued at £20,000 per year.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": false,
      "contractPeriod": {
        "endDate": "2028-07-10T23:59:59+01:00",
        "maxExtentDate": "2030-07-09T23:59:59+01:00",
        "startDate": "2026-01-12T00:00:00Z"
      },
      "date": "2025-12-16T00:00:00Z",
      "documents": [
        {
          "datePublished": "2025-12-19T10:06:25Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "084739-2025",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/084739-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Health and social work services",
              "id": "85000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKI"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-01-11T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "There will be two optional one-year extensions, exercised at the discretion of MOPAC."
      },
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-169711",
          "name": "The WayFinders Group"
        }
      ],
      "value": {
        "amount": 90000,
        "amountGross": 108000,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 2
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PTMT-7816-YCQG",
    "name": "Mayor\u0027s Office for Policing and Crime"
  },
  "date": "2025-12-19T10:06:25Z",
  "id": "084739-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05676f",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 0LL",
        "region": "UKI44",
        "streetAddress": "169 Union Street"
      },
      "contactPoint": {
        "email": "MOPACProcurement@mopac.london.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PTMT-7816-YCQG",
      "identifier": {
        "id": "PTMT-7816-YCQG",
        "scheme": "GB-PPON"
      },
      "name": "Mayor\u0027s Office for Policing and Crime",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "EC1V 2NX",
        "region": "UKI43",
        "streetAddress": "128 City Road"
      },
      "contactPoint": {
        "email": "admin@thewayfindersgroup.com"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-FTS-169711",
      "name": "The WayFinders Group",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do.\nThis can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police:\nVictims from London\u0027s Black communities\nVictims/survivors of violence against women and girls\nLGBTQ+ victims\nDisabled victims\nThe contract will begin early 2026 and will run for an initial term of 2.5 years, valued at \u00a350,000. There will be two optional one-year extensions, each valued at \u00a320,000 per year.",
    "id": "MOPAC 1232",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "complete",
    "title": "MOPAC 1232 Victims Voice Forum for London\u0027s Black Communities"
  }
}