Provision of a Framework for (Lot 1) Decontamination and Deep Cleaning and (Lot 2) Hoarding Support Service

{
  "buyer": {
    "id": "GB-PPON-PGYX-7387-YJXG",
    "name": "Isle of Wight Council"
  },
  "date": "2025-12-18T16:13:32Z",
  "id": "084590-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05f99f",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Newport",
        "postalCode": "PO30 1UD",
        "region": "UKJ34",
        "streetAddress": "County Hall"
      },
      "contactPoint": {
        "email": "lucy.chandler@iow.gov.uk",
        "name": "Lucy Chandler"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PGYX-7387-YJXG",
      "identifier": {
        "id": "PGYX-7387-YJXG",
        "scheme": "GB-PPON"
      },
      "name": "Isle of Wight Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-03-06T23:59:59Z"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers (\"Suppliers\") to be part of the Authority\u0027s Framework for the provision of (Lot 1) Decontamination and Deep Cleaning and/or (Lot 2) Hoarding Support Service.\nThis Procurement is being set up utilising the structure of a Framework Agreement in accordance with Section 45 of the Procurement Act 2023\nPotential Suppliers should note that this is a non-exclusive Framework Agreement and that no guarantee can be given with regard to the volume or value of work under either of the lots.\nThe Framework will consist of two lots. Lot 1 will be Decontamination and Deep Cleaning. Lot 2 will be Hoarding Support. Suppliers can bid for any combination of lots (one or both).",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-12-18T16:13:32Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "084590-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/084590-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-15T23:59:59Z"
    },
    "id": "DN797493",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          },
          {
            "description": "Sewage, refuse, cleaning and environmental services",
            "id": "90000000",
            "scheme": "CPV"
          },
          {
            "description": "Other community, social and personal services",
            "id": "98000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKJ34"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          },
          {
            "description": "Sewage, refuse, cleaning and environmental services",
            "id": "90000000",
            "scheme": "CPV"
          },
          {
            "description": "Other community, social and personal services",
            "id": "98000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKJ34"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lotDetails": {
      "awardCriteriaDetails": "(i)\tBoth Lots will have a maximum of three suppliers. They will be ranked in order of highest tender score (1), next highest (2) and 3rd highest tender score (3). The tender score will be the combined score of price and quality as set out further on in this ITT document.\n(ii)\tWhen the Service Area have a new requirement for (e.g.) decontamination and deep cleaning, or a hoarding support service at a property, the process in full will be:\na.\tService Area contact Supplier #1 to ask if they have capacity for the requirement within the required timescale.\nb.\tIf they do, the Supplier has 48 hours to attend the relevant site, confirm capacity (assuming the job is as it was described initially) and also to confirm quote value. The quote value must align with the scope of pricing provided within the original tender submission. \nc.\tSupplier #1 will be expected to provide a quotation within 24 hours of the initial request. If they do not provide this within 24 hours, then the Service Area will approach the Supplier ranked #2 for a quotation. \nd.\tThe Authority must approve the quotation which is likely to take approximately one week.\ne.\tOn acceptance of the quotation, the Supplier is to begin the Service requirement within 72 hours (3 days). \nf.\tIf the relevant Supplier does not have capacity and/or cannot meet the timeframe then the Service Area goes to Supplier #2 on the list, and so on.\n(iii)\tIt is important to note that the Authority intends to place orders with the Supplier(s) as and when required under both lots although there is no guarantee of value or volume of orders. Both lots are an ad hoc service."
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Price per hour",
              "name": "Price",
              "numbers": [
                {
                  "number": 75,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Method Statement Criteria - LOT 1 and LOT 2 individually\tWeighting \n(1)\tMethodology\t10%\n(2)\tStaff, Resources and Training\t5%\n(3)\tManagement\t2.5%\n(4)\tHealth and Safety\t2.5%\nMethod Statement Criteria - LOT 1 and LOT 2 individually\tWeighting \n(5) Social Value\t2.5%\n(6) Climate Environment and UNESCO Biosphere Impact\t2.5%",
              "name": "Quality",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "The Authority requires the supplier to carry out a Decontamination and Deep Cleaning service at the properties of individuals supported by Adult Social Care. A high standard of decontamination and deep cleaning will be required, with a focus on soil, dust, dirt, stains, marks and odours, aiming to reduce or eliminate harmful microorganisms (bacteria, viruses, fungi, etc.) and other contaminants from surfaces. The deep clean will include, but not be limited to sharps disposal, removal and cleansing of bodily fluids, infection control and removal of any bio-hazardous materials to ensure that the property is left clean, looking well-cared for, bright and of pleasing appearance.",
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "12m at the sole discretion of the Authority"
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Decontamination and Deep Cleaning",
        "value": {
          "amount": 144000,
          "amountGross": 172800,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Price per hour",
              "name": "Price",
              "numbers": [
                {
                  "number": 75,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Method Statement Criteria - LOT 1 and LOT 2 individually\tWeighting \n(1)\tMethodology\t10%\n(2)\tStaff, Resources and Training\t5%\n(3)\tManagement\t2.5%\n(4)\tHealth and Safety\t2.5%\nMethod Statement Criteria - LOT 1 and LOT 2 individually\tWeighting \n(5) Social Value\t2.5%\n(6) Climate Environment and UNESCO Biosphere Impact\t2.5%",
              "name": "Quality",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Hoarding support service will be required in the home of individuals supported by Adult Social Care (including those who have learning disabilities and/or poor mental health), at various locations on the Isle of Wight. The support required may include emotional support as well as physical help to reduce large amounts of belongings in the individual\u0027s homes, (this can range from clothes and furniture, food wrappers and packaging).",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "12m at the sole discretion of the Authority"
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Hoarding Support Service",
        "value": {
          "amount": 48000,
          "amountGross": 57600,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "https://procontract.due-north.com/Opportunities/Index?v=2 please register free of charge, and search reference DN797493",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "description": "(i)\tBoth Lots will have a maximum of three suppliers. They will be ranked in order of highest tender score (1), next highest (2) and 3rd highest tender score (3). The tender score will be the combined score of price and quality as set out further on in this ITT document.\n(ii)\tWhen the Service Area have a new requirement for (e.g.) decontamination and deep cleaning, or a hoarding support service at a property, the process in full will be:\na.\tService Area contact Supplier #1 to ask if they have capacity for the requirement within the required timescale.\nb.\tIf they do, the Supplier has 48 hours to attend the relevant site, confirm capacity (assuming the job is as it was described initially) and also to confirm quote value. The quote value must align with the scope of pricing provided within the original tender submission. \nc.\tSupplier #1 will be expected to provide a quotation within 24 hours of the initial request. If they do not provide this within 24 hours, then the Service Area will approach the Supplier ranked #2 for a quotation. \nd.\tThe Authority must approve the quotation which is likely to take approximately one week.\ne.\tOn acceptance of the quotation, the Supplier is to begin the Service requirement within 72 hours (3 days). \nf.\tIf the relevant Supplier does not have capacity and/or cannot meet the timeframe then the Service Area goes to Supplier #2 on the list, and so on.\n(iii)\tIt is important to note that the Authority intends to place orders with the Supplier(s) as and when required under both lots although there is no guarantee of value or volume of orders. Both lots are an ad hoc service.",
        "maximumParticipants": 3,
        "method": "withoutReopeningCompetition",
        "type": "closed"
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2026-01-29T14:00:00Z"
    },
    "title": "Provision of a Framework for (Lot 1) Decontamination and Deep Cleaning and (Lot 2) Hoarding Support Service",
    "value": {
      "amount": 192000,
      "amountGross": 230400,
      "currency": "GBP"
    }
  }
}