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Tenant Satisfaction Survey

South Tyneside Borough Council

Buyer Contact Info

Buyer Name: South Tyneside Borough Council

Buyer Address: Town Hall and Civic Offices, Westoe Road, South Shields, UKC22, NE33 2RL, United Kingdom

Contact Email: strategic.procurement@southtyneside.gov.uk

Status
complete
Procedure
open
Value
46785.0 GBP
Published
18 Dec 2025, 15:53
Deadline
n/a
Contract Start
01 Feb 2026, 00:00
Contract End
31 Jan 2029, 23:59
Category
n/a
CPV
71355000 - Surveying services
Region
n/a
Awarded To
ARP RESEARCH LTD
Official Source
Open Find a Tender

Description

South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Tenant Satisfaction Survey

Raw Notice JSON

Expand raw payload
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