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General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 – Thetford

NHS Norfolk & Waveney Integrated Care Board

Buyer Contact Info

Buyer Name: NHS Norfolk & Waveney Integrated Care Board

Buyer Address: County Hall, Martineau Ln, Norwich, UKH15, NR1 2DH, United Kingdom

Contact Name: Neelam Saroe

Contact Email: neelamsaroe@nhs.net

Status
complete
Procedure
open
Value
641534.0 GBP
Published
18 Dec 2025, 15:52
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85100000 - Health services
Region
n/a
Awarded To
Damira Dental Studios Ltd
Official Source
Open Find a Tender

Description

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award contracts to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells – next– the – Sea and Lot 2 – Thetford following a Competitive Process. <br/><br/>Note - the Estimated Total Value of the procurement in section <br/>II.1.7.1 Value (excluding VAT) is based on the annual contract value for both Lot 1 and Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Title: Lot 1 - Holt and Wells – next – the – Sea

Lot Description: This is an intention to award notice under the competitive process.<br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells – next– the – Sea following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date. <br/><br/>The estimated value per annum is £641,534.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 1 as the General Dental Services contract has no end date and is held in perpetuity.<br/><br/>This is an existing service and an existing provider.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Social Value

Lot 1 Award Criterion (quality): Quality and Innovation

Lot 1 Award Criterion (quality): Integration, Collaboration & Service Sustainability

Lot 1 Award Criterion (quality): Improving access, reducing health inequalities and facilitating Choice

Lot Title: Lot 2 - Thetford

Lot Description: This is an intention to award notice under the competitive process.<br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 2 Thetford following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date. <br/><br/>The estimated value per annum is £455,758.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.<br/><br/>This is a new service and a new provider.

Lot 2 Status: cancelled

Lot 2 Has Options: No

Lot 2 Award Criterion (quality): Quality and Innovation

Lot 2 Award Criterion (quality): Integration, Collaboration & Service Sustainability

Lot 2 Award Criterion (quality): Improving access, reducing health inequalities and facilitating Choice

Lot 2 Award Criterion (quality): Social Value

Contracts

Contract Title: Lot 1 - Holt and Wells – next – the – Sea

Contract Title: Lot 2 - Thetford

Awards

Award Title: Lot 1 - Holt and Wells – next – the – Sea

Award Title: Lot 2 - Thetford

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "084558-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-169670",
          "name": "Damira Dental Studios Ltd"
        }
      ],
      "title": "Lot 1 - Holt and Wells \u2013 next \u2013 the \u2013 Sea"
    },
    {
      "id": "084558-2025-2",
      "relatedLots": [
        "2"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-169670",
          "name": "Damira Dental Studios Ltd"
        }
      ],
      "title": "Lot 2 - Thetford"
    }
  ],
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    "statistics": [
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        "measure": "bids",
        "relatedLot": "2",
        "value": 4
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-77568",
    "name": "NHS Norfolk \u0026 Waveney Integrated Care Board"
  },
  "contracts": [
    {
      "awardID": "084558-2025-1",
      "dateSigned": "2025-11-15T00:00:00Z",
      "id": "084558-2025-1",
      "status": "active",
      "title": "Lot 1 - Holt and Wells \u2013 next \u2013 the \u2013 Sea",
      "value": {
        "amount": 641534.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "084558-2025-2",
      "dateSigned": "2025-11-15T00:00:00Z",
      "id": "084558-2025-2",
      "status": "active",
      "title": "Lot 2 - Thetford",
      "value": {
        "amount": 455758.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-18T15:52:26Z",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. \u003cbr/\u003eThe standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12pm (midnight) on Monday 5th January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\u003cbr/\u003e\u003cbr/\u003eWritten representations need to be sent via the Atamis e-tendering portal, Project Reference: C389490 - General and Unscheduled Dental Services for Holt, Wells-next-the-Sea \u0026 Thetford\u003cbr/\u003e\u003cbr/\u003eThe award decision makers are Primary Care Commissioning Committee, NHS Norfolk and Waveney ICB and The Project Group.\u003cbr/\u003e\u003cbr/\u003eThe evaluation panel consisted of NHS Norfolk and Waveney Integrated Care Board personnel: -\u003cbr/\u003e\u003cbr/\u003eSenior Primary Care Commissioning Manager\u003cbr/\u003eFinance Manager\u003cbr/\u003eHead of Finance Primary Care \u0026 Corporate\u003cbr/\u003eSenior Contract Support\u003cbr/\u003eSenior Nurse for POD\u003cbr/\u003eQuality Improvement Dental Nurse\u003cbr/\u003ePrimary Care Commissioning Officer\u003cbr/\u003eSenior Special Projects Manager\u003cbr/\u003ePrimary Care Commissioning Support Officer Pharmacy \u0026 Optometry\u003cbr/\u003eSenior Primary Care Delivery Manager\u003cbr/\u003eSenior Programme Manager Health Inequalities \u0026 VCSE Partnering\u003cbr/\u003eCommissioning Manager \u2013 Pharmacy and Optometry\u003cbr/\u003eHead of Primary Care Strategic Planning\u003cbr/\u003ePrimary Care Commissioning Manager \u2013 Interface\u003cbr/\u003eHead of Primary Care Commissioning (Dental \u0026 GP)\u003cbr/\u003e\u003cbr/\u003eFour potential conflicts of interest were flagged as part of this process. The four conflicts of interest were reviewed by the Project Leads who agreed that the four members who identified potential conflicts of interest were to remain as part of the evaluation panel. \u003cbr/\u003e\u003cbr/\u003eThe perceived conflicts of interest were mitigated against as no prior information or contractual information regarding the Provider was taken into consideration when evaluating. The panel members who did identify perceived conflicts of interest were never the sole voice on any scores as each question had more than one panel member and was the questions were discussed in depth as part of a robust moderation process.\u003cbr/\u003e\u003cbr/\u003eThe Basic Selection Criteria was scored on a Pass/Fail or For Information basis. The Key Criteria were a combination of Pass/Fail or weighted questions as follows:\u003cbr/\u003e\u003cbr/\u003e1. Quality and Innovation 46.00%\u003cbr/\u003e2. Value 5.00%\u003cbr/\u003e3. Integration, Collaboration \u0026 Service Sustainability 6.00%\u003cbr/\u003e4. Improving access, reducing health inequalities and facilitating Choice 33.00%\u003cbr/\u003e5. Social Value 10.00%\u003cbr/\u003e\u003cbr/\u003eThe weightings for the 5 key criteria were determined by the procurement panel to give appropriate relative importance to each of the sections equally in line with the commissioning expectations for the service. These were assessed on a scored basis (0-5), with the exception of the Value Key Criteria which was scored on a Pass/Fail basis, as per the evaluation criteria set out within the procurement documentation.\u003cbr/\u003e\u003cbr/\u003eThe awarded Provider has been selected as they have met all requirements of the Basic Selection Criteria and scored the highest overall out of 100% against the published Key Criteria (listed above).",
  "id": "084558-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059b25",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "region": "UKH15",
        "streetAddress": "County Hall, Martineau Ln"
      },
      "contactPoint": {
        "email": "neelamsaroe@nhs.net",
        "name": "Neelam Saroe"
      },
      "details": {
        "buyerProfile": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/"
      },
      "id": "GB-FTS-77568",
      "identifier": {
        "legalName": "NHS Norfolk \u0026 Waveney Integrated Care Board"
      },
      "name": "NHS Norfolk \u0026 Waveney Integrated Care Board",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Bicester",
        "postalCode": "OX26 6QB",
        "region": "UKJ1",
        "streetAddress": "2 Minton Place, Victoria Road"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-169670",
      "identifier": {
        "legalName": "Damira Dental Studios Ltd"
      },
      "name": "Damira Dental Studios Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "streetAddress": "London"
      },
      "details": {
        "url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
      },
      "id": "GB-FTS-123151",
      "identifier": {
        "legalName": "NHS England Independent Patient Choice and Procurement Panel"
      },
      "name": "NHS England Independent Patient Choice and Procurement Panel",
      "roles": [
        "reviewBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Derby",
        "postalCode": "DE1 3QT",
        "streetAddress": "Cardinal Square, 10 Nottingham Road"
      },
      "details": {
        "url": "https://www.ardengemcsu.nhs.uk/"
      },
      "id": "GB-FTS-141301",
      "identifier": {
        "legalName": "NHS Arden and Greater East Midlands Commissioning Support Unit"
      },
      "name": "NHS Arden and Greater East Midlands Commissioning Support Unit",
      "roles": [
        "reviewContactPoint"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Dental-practice services",
      "id": "85131000",
      "scheme": "CPV"
    },
    "description": "NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award contracts to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells \u2013 next\u2013 the \u2013 Sea and Lot 2 \u2013 Thetford following a Competitive Process. \u003cbr/\u003e\u003cbr/\u003eNote - the Estimated Total Value of the procurement in section \u003cbr/\u003eII.1.7.1 Value (excluding VAT) is based on the annual contract value for both Lot 1 and Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.",
    "id": "AG25511",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health services",
            "id": "85100000",
            "scheme": "CPV"
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        ],
        "deliveryAddresses": [
          {
            "region": "UKH16"
          }
        ],
        "deliveryLocation": {
          "description": "Holt and Wells \u2013 next \u2013 the \u2013 Sea"
        },
        "id": "1",
        "relatedLot": "1"
      },
      {
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            "description": "Health services",
            "id": "85100000",
            "scheme": "CPV"
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        "deliveryAddresses": [
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          }
        ],
        "deliveryLocation": {
          "description": "Thetford"
        },
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "10.00%",
              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "46.00%",
              "name": "Quality and Innovation",
              "type": "quality"
            },
            {
              "description": "6.00%",
              "name": "Integration, Collaboration \u0026 Service Sustainability",
              "type": "quality"
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            {
              "description": "33.00%",
              "name": "Improving access, reducing health inequalities and facilitating Choice",
              "type": "quality"
            },
            {
              "description": "5.00%",
              "type": "price"
            }
          ]
        },
        "description": "This is an intention to award notice under the competitive process.\u003cbr/\u003eNHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells \u2013 next\u2013 the \u2013 Sea following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eServices are expected to commence on 1st April 2026  and as this is an NHS General Dental Services Contract, the contract will have no end date. \u003cbr/\u003e\u003cbr/\u003eThe estimated value per annum is \u00a3641,534.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 1 as the General Dental Services contract has no end date and is held in perpetuity.\u003cbr/\u003e\u003cbr/\u003eThis is an existing service and an existing provider.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled",
        "title": "Lot 1 - Holt and Wells \u2013 next \u2013 the \u2013 Sea"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "46.00%",
              "name": "Quality and Innovation",
              "type": "quality"
            },
            {
              "description": "6.00%",
              "name": "Integration, Collaboration \u0026 Service Sustainability",
              "type": "quality"
            },
            {
              "description": "33.00%",
              "name": "Improving access, reducing health inequalities and facilitating Choice",
              "type": "quality"
            },
            {
              "description": "10.00%",
              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "5.00%",
              "type": "price"
            }
          ]
        },
        "description": "This is an intention to award notice under the competitive process.\u003cbr/\u003eNHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 2 Thetford  following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eServices are expected to commence on 1st April 2026  and as this is an NHS General Dental Services Contract, the contract will have no end date. \u003cbr/\u003e\u003cbr/\u003eThe estimated value per annum is \u00a3455,758.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.\u003cbr/\u003e\u003cbr/\u003eThis is a new service and a new provider.",
        "hasOptions": false,
        "id": "2",
        "status": "cancelled",
        "title": "Lot 2 - Thetford"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 \u2013 Thetford"
  }
}