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Provision of Contact Centre Accreditation and Membership

Driver and Vehicle Licensing Agency

Buyer Contact Info

Buyer Name: Driver and Vehicle Licensing Agency

Buyer Address: Longview Road, Morriston, UKL18, SA6 7JL, United Kingdom

Contact Email: sourcetopay.helpdesk@dvla.gov.uk

Status
complete
Procedure
direct
Value
41000.0 GBP
Published
17 Dec 2025, 11:36
Deadline
n/a
Contract Start
17 Dec 2025, 00:00
Contract End
15 Dec 2027, 23:59
Category
n/a
CPV
64200000 - Telecommunications services
Region
n/a
Awarded To
CCA GLOBAL Ltd
Official Source
Open Find a Tender

Description

DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Provision of Contact Centre Accreditation and Membership

Raw Notice JSON

Expand raw payload 
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