NNUH Debt Recovery Project

{
  "buyer": {
    "id": "GB-CFS-216017",
    "name": "Norfolk and Norwich University Hospitals NHS Foundation Trust"
  },
  "date": "2025-02-20T11:04:22Z",
  "id": "08318095-aef4-4ad9-8598-6a749f2b8d90-828443",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551",
  "parties": [
    {
      "address": {
        "countryName": "GB",
        "locality": "Norwich",
        "postalCode": "NR4 7UY",
        "streetAddress": "Colney Lane"
      },
      "contactPoint": {
        "email": "susan.hadwen@nnuh.nhs.uk",
        "name": "Susan Hadwen",
        "telephone": "01603645158"
      },
      "id": "GB-CFS-216017",
      "identifier": {
        "legalName": "Norfolk and Norwich University Hospitals NHS Foundation Trust"
      },
      "name": "Norfolk and Norwich University Hospitals NHS Foundation Trust",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Accounting services",
        "id": "79211000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Accounting review services",
      "id": "79212500",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-04-20T23:59:59+01:00",
      "startDate": "2025-04-21T00:00:00+01:00"
    },
    "datePublished": "2025-02-20T11:04:22Z",
    "description": "NNUH is seeking an external debt recovery partner that will work with the Trust and its financial and accounting partner NHS Shared Business Services (NHS SBS) to recover outstanding debts while maintaining compliance with relevant laws and regulations and maintaining customer relationships.\r\nScope of Services\r\n\u2022\tDebt recovery: Recover outstanding debts from individuals or businesses in line with UK laws and regulations.\r\n\u2022\tClient communication: Professional handling of debtor communication via phone, email, mail, and other channels.\r\n\u2022\tPerformance management: Regular updates on the status of debt recovery efforts.\r\n\u2022\tRegular reporting: Provision of detailed reports on collection activities, success rates, and outstanding balances\r\n\r\nAdditional information: \r\nTo express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.\r\n\r\nShould Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:\r\n\r\nPhone: 0800 9956035\r\n\r\nE-mail: support-health@atamis.co.uk",
    "documents": [
      {
        "datePublished": "2025-02-20T11:04:22Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/08318095-aef4-4ad9-8598-6a749f2b8d90"
      }
    ],
    "id": "CF-2883700D0O000000rwimUAA",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "NR4 7UY"
          },
          {
            "countryName": "United Kingdom",
            "region": "East of England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (below threshold)",
    "status": "active",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-03-24T12:00:00Z"
    },
    "title": "NNUH Debt Recovery Project",
    "value": {
      "amount": 75000,
      "currency": "GBP"
    }
  }
}