Buyer Name: Guildford Borough Council
Buyer Address: Millmead House, Millmead, Guildford, UKJ25, GU2 4BB, United Kingdom
Contact Name: Procurement
Contact Email: procurement@guildford.gov.uk
Contact Telephone: +441483505050
Buyer Name: Guildford Borough Council
Buyer Address: Millmead House, Millmead, Guildford, UKJ25, GU2 4BB, United Kingdom
Contact Name: Procurement
Contact Email: procurement@guildford.gov.uk
Contact Telephone: +441483505050
Call off contract for the procurement of the Halo IT Service Management Tool. A cloud based ITSM solutions with service desk functionality, aligned with IT service Management policies and processes on an intuitive, codeless interface. Suppling flexible ITIL aligned processes and CMDB with automation out of the box. Provide the use of experienced, in-house ITSM team.
No linked documents found for this notice.
Lot 1 Status: complete
Contract Title: Halo IT Service Management Tool Software and user Licenses
{
"awards": [
{
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Software package and information systems",
"id": "48000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "goods",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-SC216980",
"name": "HALO SERVICE SOLUTIONS LTD"
}
]
}
],
"buyer": {
"id": "GB-PPON-PRYN-3355-CPMV",
"name": "Guildford Borough Council"
},
"contracts": [
{
"aboveThreshold": false,
"awardID": "1",
"dateSigned": "2025-09-19T00:00:00+01:00",
"documents": [
{
"datePublished": "2025-12-15T16:25:54Z",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "083041-2025",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/083041-2025"
}
],
"hasRenewal": true,
"id": "1",
"period": {
"endDate": "2027-09-18T23:59:59+01:00",
"maxExtentDate": "2028-09-18T23:59:59+01:00",
"startDate": "2025-09-19T00:00:00+01:00"
},
"renewal": {
"description": "This Call-Off Contract can be extended by the Buyer for one period of up to 12 months, by giving the Supplier 1 month written notice before its expiry."
},
"status": "active",
"title": "Halo IT Service Management Tool Software and user Licenses",
"value": {
"amount": 146880,
"amountGross": 176256,
"currency": "GBP"
}
}
],
"date": "2025-12-15T16:25:54Z",
"id": "083041-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05f60f",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Guildford",
"postalCode": "GU2 4BB",
"region": "UKJ25",
"streetAddress": "Millmead House, Millmead"
},
"contactPoint": {
"email": "procurement@guildford.gov.uk",
"name": "Procurement",
"telephone": "+441483505050"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "https://www.guildford.gov.uk/"
},
"id": "GB-PPON-PRYN-3355-CPMV",
"identifier": {
"id": "PRYN-3355-CPMV",
"scheme": "GB-PPON"
},
"name": "Guildford Borough Council",
"roles": [
"buyer"
]
},
{
"additionalIdentifiers": [
{
"id": "PYVD-5774-MHXD",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Ardgay",
"postalCode": "IV24 3AR",
"region": "UKM61",
"streetAddress": "Cartref, Bonar Bridge"
},
"contactPoint": {
"email": "sales@haloitsm.com"
},
"details": {
"scale": "sme",
"url": "https://usehalo.com",
"vcse": false
},
"id": "GB-COH-SC216980",
"identifier": {
"id": "SC216980",
"scheme": "GB-COH"
},
"name": "HALO SERVICE SOLUTIONS LTD",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "Call off contract for the procurement of the Halo IT Service Management Tool. A cloud based ITSM solutions with service desk functionality, aligned with IT service Management policies and processes on an intuitive, codeless interface. Suppling flexible ITIL aligned processes and CMDB with automation out of the box. Provide the use of experienced, in-house ITSM team.",
"id": "IKEN 37665",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethodDetails": "Below threshold - unknown",
"status": "complete",
"title": "Halo IT Service Management Tool Software and user Licenses"
}
}