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IT Managed Service Procurement

Northern Ireland Electricity Networks

Buyer Contact Info

Buyer Name: Northern Ireland Electricity Networks

Buyer Address: 120 Malone Road,, Belfast,, UKN, BT9 5HT, United Kingdom

Contact Email: stephen.hughes@nienetworks.co.uk

Status
complete
Procedure
selective
Value
200000000.0 GBP
Published
15 Dec 2025, 11:55
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72100000 - Hardware consultancy services
Region
n/a
Awarded To
British Telecommunications PLC
Official Source
Open Find a Tender

Description

NIE Networks is the electricity Distribution Network Operator and Transmission Network Owner in Northern Ireland. NIE Networks is responsible for the network of engineering assets that allows the transmission and distribution of electricity to customers’ premises from electricity generators. The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in delivering its Digital & IT change programme for the RP7 regulatory period. The scope of the contract will include: • Service Management • Infrastructure Management • Data Hosting • Cyber Security • Telecommunications • Resource Augmentation Services • Supplier Licence Management • Supplier Invoice Processing NIE Networks has estimated the value of the Contract to be between £150million and £200million.The estimated value of the Contract outlined in Section II.1.7 and Section V.2.4 represents the total potential value of the contract over its full potential duration. This value is based upon the: • transition and transformation activities outlined in the PIM; • annual costs of managing and running the IT Managed Service; • capital costs and residual operational costs of delivering IT upgrade and obsolescence projects across our infrastructure, applications and telecommunications estate via Change Control; and • pass-through costs for purchases and maintenance of third-party licenses acquired by the IT Managed Service Provider for NIE Networks’ use.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: This procurement procedure was conducted in compliance with the Utilities Contracts Regulations 2016 (as amended) and NIE Networks used the negotiated procedure with prior call for competition for the award of the Contract. The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in delivering its Digital & IT change programme for the RP7 regulatory period.

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: The Contract will be for an initial term beginning on the Effective Date (as defined in the Contract ) and ending five (5) years from the later of the 1st April 2026 and the Transition Completion Date (as defined in the Contract), followed by up to five (5) extension periods of one (1) year each at NIE Networks' sole discretion, providing a maximum potential Contract duration of ten (10) years from and including the later of the 1st April 2026 and the Transition Completion Date. Please note that, in the event of any slippage to the Transition Completion Date beyond 1st April 2026 (which will be outside the control of NIE Networks once the contract is awarded), the total duration of the contract could potentially exceed the 126 months referenced in Section II.1.7 of the Contract Notice.

Contracts

Contract Title: IT Managed Service Procurement

Awards

Award Title: IT Managed Service Procurement

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "082837-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-85360",
          "name": "British Telecommunications PLC"
        }
      ],
      "title": "IT Managed Service Procurement"
    }
  ],
  "buyer": {
    "id": "GB-FTS-14678",
    "name": "Northern Ireland Electricity Networks"
  },
  "contracts": [
    {
      "awardID": "082837-2025-1",
      "dateSigned": "2025-11-24T00:00:00Z",
      "id": "082837-2025-1",
      "status": "active",
      "title": "IT Managed Service Procurement",
      "value": {
        "amount": 200000000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-15T11:55:33Z",
  "id": "082837-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-047a53",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Belfast,",
        "postalCode": "BT9 5HT",
        "region": "UKN",
        "streetAddress": "120 Malone Road,"
      },
      "contactPoint": {
        "email": "stephen.hughes@nienetworks.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Electricity",
            "id": "ELECTRICITY",
            "scheme": "TED_CE_ACTIVITY"
          }
        ],
        "url": "http://www.nienetworks.co.uk"
      },
      "id": "GB-FTS-14678",
      "identifier": {
        "legalName": "Northern Ireland Electricity Networks"
      },
      "name": "Northern Ireland Electricity Networks",
      "roles": [
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    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E1 8EE",
        "region": "UKI",
        "streetAddress": "1 Braham Street"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-85360",
      "identifier": {
        "legalName": "British Telecommunications PLC"
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      "name": "British Telecommunications PLC",
      "roles": [
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Belfast",
        "postalCode": "BT1 3JY",
        "streetAddress": "Royal Courts of Justice, Chichester Street"
      },
      "id": "GB-FTS-1401",
      "identifier": {
        "legalName": "High Court of Justice in Northern Ireland"
      },
      "name": "High Court of Justice in Northern Ireland",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
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  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "NIE Networks is the electricity Distribution Network Operator and Transmission Network Owner in Northern Ireland. NIE Networks is responsible for the network of engineering assets that allows the transmission and distribution of electricity to customers\u2019 premises from electricity generators.\nThe purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in\ndelivering its Digital \u0026 IT change programme for the RP7 regulatory period.\nThe scope of the contract will include:\n\u2022 Service Management\n\u2022 Infrastructure Management\n\u2022 Data Hosting\n\u2022 Cyber Security\n\u2022 Telecommunications\n\u2022 Resource Augmentation Services\n\u2022 Supplier Licence Management\n\u2022 Supplier Invoice Processing\nNIE Networks has estimated the value of the Contract to be between \u00a3150million and \u00a3200million.The estimated value of the Contract outlined in Section II.1.7 and Section V.2.4 represents the total potential value of the contract over its full potential duration. This value is based upon the:\n\u2022 transition and transformation activities outlined in the PIM;\n\u2022 annual costs of managing and running the IT Managed Service;\n\u2022 capital costs and residual operational costs of delivering IT upgrade and obsolescence projects across our infrastructure, applications and telecommunications estate via Change Control; and\n\u2022 pass-through costs for purchases and maintenance of third-party licenses acquired by the IT Managed Service Provider for NIE Networks\u2019 use.",
    "id": "ocds-h6vhtk-047a53",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Hardware consultancy services",
            "id": "72100000",
            "scheme": "CPV"
          },
          {
            "description": "Software programming and consultancy services",
            "id": "72200000",
            "scheme": "CPV"
          },
          {
            "description": "Data services",
            "id": "72300000",
            "scheme": "CPV"
          },
          {
            "description": "Internet services",
            "id": "72400000",
            "scheme": "CPV"
          },
          {
            "description": "Computer-related services",
            "id": "72500000",
            "scheme": "CPV"
          },
          {
            "description": "Computer support and consultancy services",
            "id": "72600000",
            "scheme": "CPV"
          },
          {
            "description": "Computer network services",
            "id": "72700000",
            "scheme": "CPV"
          },
          {
            "description": "Computer audit and testing services",
            "id": "72800000",
            "scheme": "CPV"
          },
          {
            "description": "Computer back-up and catalogue conversion services",
            "id": "72900000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ],
        "deliveryLocation": {
          "description": "Northern Ireland"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "description": "This procurement procedure was conducted in compliance with the Utilities Contracts Regulations 2016 (as amended) and NIE Networks used the negotiated procedure with prior call for competition for the award of the Contract.\nThe purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in\ndelivering its Digital \u0026 IT change programme for the RP7 regulatory period.",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "The Contract will be for an initial term beginning on the Effective Date (as defined in the Contract ) and ending five (5) years from the later of the 1st April 2026 and the Transition Completion Date (as defined in the Contract), followed by up to five (5) extension periods of one (1) year each at NIE Networks\u0027 sole discretion, providing a maximum potential Contract duration of ten (10) years from and including the later of the 1st April 2026 and the Transition Completion Date. Please note that, in the event of any slippage to the Transition Completion Date beyond 1st April 2026 (which will be outside the control of NIE Networks once the contract is awarded), the total duration of the contract could potentially exceed the 126 months referenced in Section II.1.7 of the Contract Notice."
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition",
    "reviewDetails": "The Utilities Contracts Regulations 2016 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland).",
    "status": "complete",
    "title": "IT Managed Service Procurement"
  }
}