South-West Crisis Text Service

{
  "buyer": {
    "id": "GB-NHS-15N",
    "name": "NHS Devon Integrated Care Board"
  },
  "date": "2025-12-15T09:49:31Z",
  "description": "The award criteria and weightings for this procurement are:\nQuality \u0026 Innovation 51%\nValue 5%\nIntegration, Collaboration and Service Sustainability 26%\nImproving access, reducing health inequalities, and facilitating choice 8%\nSocial Value 10% \nInterested providers will be able to view this opportunity via the live opportunities list on the \u0027Health Family\u0027 e-procurement system, Atamis. Click on \u0027View our Live Opportunities\u0027 from the home page, available on the following link: https://health-family.force.com/s/Welcome. The project reference is C396194\nOnce you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on \u0027Register interest\u0027 - this will take you to the log-in page. \nIf you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. \nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.",
  "id": "082759-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05f563",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Exeter",
        "region": "UKK4"
      },
      "contactPoint": {
        "email": "scwcsu.cbprocurement@nhs.net",
        "url": "https://health-family.force.com/s/Welcome"
      },
      "details": {
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://devon.icb.nhs.uk/"
      },
      "id": "GB-NHS-15N",
      "identifier": {
        "id": "15N",
        "legalName": "NHS Devon Integrated Care Board",
        "scheme": "GB-NHS"
      },
      "name": "NHS Devon Integrated Care Board",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Exeter"
      },
      "id": "GB-FTS-110409",
      "identifier": {
        "legalName": "NHS Devon Integrated Care Board"
      },
      "name": "NHS Devon Integrated Care Board",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "awardPeriod": {
      "startDate": "2026-01-23T13:00:00Z"
    },
    "bidOpening": {
      "date": "2026-01-23T13:00:00Z"
    },
    "classification": {
      "description": "Miscellaneous health services",
      "id": "85140000",
      "scheme": "CPV"
    },
    "description": "NHS Devon Integrated Care Board is seeking to secure a provider who has the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire \nNHS Somerset ICB \nNHS Gloucestershire ICB\nA crisis text service is defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users.  \nTUPE is not likely to apply.\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
    "hasRecurrence": false,
    "id": "C396194",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "contractPeriod": {
          "durationInDays": 1080
        },
        "description": "NHS Devon Integrated Care Board is seeking to secure a provider who has the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire \nNHS Somerset ICB \nNHS Gloucestershire ICB\nA crisis text service is defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users.  \nTUPE is not likely to apply.\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner",
        "hasOptions": true,
        "hasRenewal": false,
        "id": "1",
        "options": {
          "description": "12-month optional extension"
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
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      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-01-23T12:00:00Z"
    },
    "title": "South-West Crisis Text Service",
    "value": {
      "amount": 1993212,
      "currency": "GBP"
    }
  }
}