Enforcement and Collection Agency Services

{
  "buyer": {
    "id": "GB-PPON-PJGX-9191-DYLV",
    "name": "Cumberland Council"
  },
  "date": "2025-12-12T11:59:25Z",
  "id": "082402-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05f4b0",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Carlisle",
        "postalCode": "CA1 1RD",
        "region": "UKD12",
        "streetAddress": "Cumbria House, 107-117 Botchergate"
      },
      "contactPoint": {
        "email": "procurement.enabling@cumbria.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PJGX-9191-DYLV",
      "identifier": {
        "id": "PJGX-9191-DYLV",
        "scheme": "GB-PPON"
      },
      "name": "Cumberland Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "Cumberland Council is seeking to appoint two Enforcement Agencies to provide recovery services for Council Tax and Business Rates and collection services for Housing Benefit Overpayments and accounts receivable (sundry) debts on behalf of the Public Health, Customer and Community Wellbeing Directorate. \nWork under the contracts is to be distributed based on fifty percent allocation of the available caseload. The successful suppliers will support the Council\u0027s strategic priorities by ensuring fair, transparent, and proportionate enforcement that promotes community wellbeing and safeguards vulnerable residents.\nThe below threshold concession contracts (contract) are anticipated to commence on 1 April 2026 and will continue for an initial period of two years, unless terminated in accordance with the terms and conditions of the contract.\nThere is an option for the Council to extend the duration of the contract for up to two additional periods of 12 months each, subject to successfully achieving the required outcomes.",
    "documents": [
      {
        "datePublished": "2025-12-12T11:59:25Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "082402-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/082402-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-14T17:00:00Z"
    },
    "id": "DN798893",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Collection agency services",
            "id": "79940000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD1"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 90,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "maxExtentDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "There is an option for the Council to extend the duration of the contract for up to two additional periods of 12 months each, subject to successfully achieving the required outcomes."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 1600000.0,
          "amountGross": 1920000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "specialRegime": [
      "concession"
    ],
    "status": "active",
    "submissionMethodDetails": "The documents are available via The Chest - https://www.the-chest.org.uk/\nFor support using the chest please contact Proactis, using the supplier support area.\nFor clarifications, please ensure all correspondence is via The Chest using the message area.\nSuppliers wishing to express an interest and obtain access to the tender documents should go to www.the-chest.org.uk and click on current opportunities from the navigation area on the left of the screen. On the next screen enter the contract Reference (DN798893) in the box labelled \u0027contains\u0027 then click search.\nClick on the Blue link for the contract title to view the opportunity.\nTo express an interest you will need to login. If you are not already registered on the www.the-chest.org.uk you will need to return to the home page and click on Register. Register FREE link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you.\nCumberland Council are fully supportive of all aspects of diversity including ethnicity, race, religion, age, disability and sexual orientation. In this respect Cumberland Council welcome an expressions of interest from ethnic minority, disabled and other diverse business communities and the voluntary sector.\nEconomic operators are therefore required to fully comply with all statutory obligations/applicable legislation and there will be a requirement to participate in the Authority\u0027s supplier audits on all aspects of diversity.\nThe Contracting Authority expressly reserves the right:\n(i) not to award any contract as a result of the procurement process commenced by publication of this notice; and\n(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers.\nThe contracting authority reserve the right to use any electronic portal during the life of the agreement.\nThe value provided in this notice is only an estimate.\nThe initial contract term is for 2 years, with 2 optional extensions of up to 12 months each.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2026-01-26T12:00:00Z"
    },
    "title": "Enforcement and Collection Agency Services",
    "value": {
      "amount": 1600000.0,
      "amountGross": 1920000.0,
      "currency": "GBP"
    }
  }
}