← Back to opportunities

Provision of Microsoft Support Solutions

NPL Management Limited

Buyer Contact Info

Buyer Name: NPL Management Limited

Buyer Address: National Physical Laboratory, Teddington, UKI75, TW11 0LW, United Kingdom

Contact Email: etenders@npl.co.uk

Status
complete
Procedure
direct
Value
269401.85 GBP
Published
12 Dec 2025, 10:14
Deadline
n/a
Contract Start
01 Jan 2026, 00:00
Contract End
31 Dec 2028, 23:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
MICROSOFT LIMITED
Official Source
Open Find a Tender

Description

The National Physical Laboratory (NPL) intends to award a contract for the provision of Microsoft Support Solutions directly to Microsoft. This is an essential support service that is only available from Microsoft.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-12-31T23:59:59Z",
        "startDate": "2026-01-01T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2025-12-12T10:14:34Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "082322-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/082322-2025"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-12-24T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-01624297",
          "name": "MICROSOFT LIMITED"
        }
      ],
      "value": {
        "amount": 269401.85,
        "amountGross": 323282.22,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-COH-02937881",
    "name": "NPL Management Limited"
  },
  "date": "2025-12-12T10:14:34Z",
  "id": "082322-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05f47d",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PYDB-8862-JBYM",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Teddington",
        "postalCode": "TW11 0LW",
        "region": "UKI75",
        "streetAddress": "National Physical Laboratory"
      },
      "contactPoint": {
        "email": "etenders@npl.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.npl.co.uk"
      },
      "id": "GB-COH-02937881",
      "identifier": {
        "id": "02937881",
        "scheme": "GB-COH"
      },
      "name": "NPL Management Limited",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PGYN-4242-JRRY",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Reading",
        "postalCode": "RG6 1WG",
        "region": "UKJ11",
        "streetAddress": "Microsoft Campus"
      },
      "contactPoint": {
        "email": "ukcdp@microsoft.com"
      },
      "details": {
        "scale": "large",
        "url": "https://www.microsoft.com/en-gb/about/?msockid=3a4757f9f8b263bd2daa467cfcb26582",
        "vcse": false
      },
      "id": "GB-COH-01624297",
      "identifier": {
        "id": "01624297",
        "scheme": "GB-COH"
      },
      "name": "MICROSOFT LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The National Physical Laboratory (NPL) intends to award a contract for the provision of Microsoft Support Solutions directly to Microsoft. This is an essential support service that is only available from Microsoft.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "ocds-h6vhtk-05f47d",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Specialist expertise and solutions are required and only available from Microsoft.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "Provision of Microsoft Support Solutions"
  }
}