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NHS 111 Integrated Urgent Care Contract

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Buyer Contact Info

Buyer Name: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Buyer Address: PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK, Sunderland, UKC, SR53XB, United Kingdom

Contact Email: nencicb.procurement@nhs.net

Status
complete
Procedure
limited
Value
75730850.0 GBP
Published
11 Dec 2025, 13:54
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85100000 - Health services
Region
n/a
Awarded To
North East Ambulance Service NHS Foundation Trust (NEAS)
Official Source
Open Find a Tender

Description

NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process. NEAS provides management of 999 and 111 calls with established local pathways. Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030. Contract Value - £75,730,850

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): No realistic alternative - Contract Review Group confirms satisfactory performance

Lot 1 Award Criterion (cost): No realistic alternative

Contracts

Contract Title: NHS 111 Integrated Urgent Care Contract

Awards

Award Title: NHS 111 Integrated Urgent Care Contract

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "082013-2025-NEAS.111.DOB.2324-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-00997295",
          "name": "North East Ambulance Service NHS Foundation Trust (NEAS)"
        }
      ],
      "title": "NHS 111 Integrated Urgent Care Contract"
    }
  ],
  "bids": {
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      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-NHS-QHM",
    "name": "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
  },
  "contracts": [
    {
      "awardID": "082013-2025-NEAS.111.DOB.2324-1",
      "dateSigned": "2025-10-01T00:00:00+01:00",
      "id": "082013-2025-NEAS.111.DOB.2324-1",
      "status": "active",
      "title": "NHS 111 Integrated Urgent Care Contract",
      "value": {
        "amount": 75730850,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-11T13:54:53Z",
  "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nNENC ICB Board \u0026 Executive Committee approved the IUC (111) Contract to proceed as a Direct Award A process.\nConflicts of Interests were managed in line with NENC ICB policy and Regulation 21 of PSR 2023 and no conflicts of interest were identified during this process.",
  "id": "082013-2025",
  "initiationType": "tender",
  "language": "en",
  "links": [
    {
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML",
      "rel": "prev"
    }
  ],
  "ocid": "ocds-h6vhtk-05f3e4",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Sunderland",
        "postalCode": "SR53XB",
        "region": "UKC",
        "streetAddress": "PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK"
      },
      "contactPoint": {
        "email": "nencicb.procurement@nhs.net"
      },
      "details": {
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            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://northeastnorthcumbria.nhs.uk"
      },
      "id": "GB-NHS-QHM",
      "identifier": {
        "id": "QHM",
        "legalName": "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD",
        "scheme": "GB-NHS"
      },
      "name": "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD",
      "roles": [
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    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE15 8NY",
        "region": "UKC",
        "streetAddress": "Bernicia House"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-COH-00997295",
      "identifier": {
        "id": "00997295",
        "legalName": "North East Ambulance Service NHS Foundation Trust (NEAS)",
        "scheme": "GB-COH"
      },
      "name": "North East Ambulance Service NHS Foundation Trust (NEAS)",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Sunderland"
      },
      "id": "GB-FTS-115672",
      "identifier": {
        "legalName": "North East and North Cumbria ICB"
      },
      "name": "North East and North Cumbria ICB",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
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  "tender": {
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.",
    "id": "NENC024",
    "items": [
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        "deliveryAddresses": [
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          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "No realistic alternative - Contract Review Group confirms satisfactory performance",
              "type": "quality"
            },
            {
              "description": "100",
              "name": "No realistic alternative",
              "type": "cost"
            }
          ]
        },
        "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nNHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process. \nNEAS provides management of 999 and 111 calls  with established  local pathways.\nContract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030.\nContract Value - \u00a375,730,850",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Contract has been awarded under the Direct A Process of PSR2023.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "NHS 111 Integrated Urgent Care Contract"
  }
}