Buyer Name: ARRIVA UK TRAINS LIMITED
Buyer Address: 1 Admiral Way, Sunderland, UKC23, SR3 3XP, United Kingdom
Contact Email: molloym@arrivatrains.co.uk
Invitation to Participate relating to an Arriva UK Trains (AUKT) Tender run on behalf of CrossCountry (XC) and Chiltern Railway Company (CRCL) for the Provision of an Onboard Mobile Ticketing and Information Systems.
Buyer Contact Info
Status
active
active
Procedure
selective
selective
Value
1357000.0 GBP
Gross: 1628400 GBP
1357000.0 GBP
Gross: 1628400 GBP
Published
10 Dec 2025, 15:13
10 Dec 2025, 15:13
Deadline
n/a
n/a
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
60200000 - Railway transport services
60200000 - Railway transport services
Region
n/a
n/a
Awarded To
n/a
n/a
Official Source
Open Find a Tender
Open Find a Tender
Description
The purpose of the Procurement is to select a supplier to deliver and implement a mobile on train ticket retailing system and eTVD. The key elements and strategic objectives of the Project are - to procure a reliable, user-friendly mobile on-train ticket retailing system and eTVD ("Electronic Ticket Validation Database") in accordance with the Specification. - to meet regulatory requirements of RDG for ticket issuing systems. - to improve passenger experience and deliver value for money.
Linked Documents
Select a document to preview.
Opportunity Context
More Information Links
External Link: https://www.find-tender.service.gov.uk/Notice/081596-2025
Link Description: Tender notice on Find a Tender
Lots
Lot Title: ITP_AUKT_MTiS_2025_CrossCountry
Lot Description: Further information regarding the scope of the Project, XC's requirements and additional background information is contained in the Specification attached as Schedule 2 and all Bidders interested in the Project should carefully consider this information prior to submitting a PSQ response.
Lot 1 Status: active
Lot 1 Value: GBP 1,067,000
Lot 1 Value (Gross): GBP 1,280,400
Lot 1 Contract Start: 2026-05-01T00:00:00+01:00
Lot 1 Contract End: 2031-05-01T23:59:59+01:00
Lot 1 Award Criterion (quality): Technical Requirements (40%)
Lot 1 Award Criterion (quality): Legal (20%)
Lot 1 Award Criterion (price): Commercial (40%)
Lot Title: ITP_AUKT_MTiS_2025_ChilternRailway
Lot Description: Further information regarding the scope of the Project, CRCL's requirements and additional background information is contained in the Specification attached as Schedule 2 and all Bidders interested in the Project should carefully consider this information prior to submitting a PSQ response.
Lot 2 Status: active
Lot 2 Value: GBP 290,000
Lot 2 Value (Gross): GBP 348,000
Lot 2 Contract Start: 2026-05-01T00:00:00+01:00
Lot 2 Contract End: 2031-05-01T23:59:59+01:00
Lot 2 Award Criterion (quality): Technical Requirements (40%)
Lot 2 Award Criterion (quality): Legal (20%)
Lot 2 Award Criterion (price): Commercial (40%)
Documents
Document Description: Not published
Document Description: Tender notice on Find a Tender
Raw Notice JSON
Expand raw payload
{
"buyer": {
"id": "GB-COH-03166214",
"name": "ARRIVA UK TRAINS LIMITED"
},
"date": "2025-12-10T15:13:15Z",
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"locality": "Sunderland",
"postalCode": "SR3 3XP",
"region": "UKC23",
"streetAddress": "1 Admiral Way"
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"contactPoint": {
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"details": {
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"url": "http://www.arriva.co.uk"
},
"id": "GB-COH-03166214",
"identifier": {
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"amendments": [
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"id": "081596-2025"
}
],
"awardPeriod": {
"endDate": "2026-04-24T23:59:59+01:00"
},
"description": "The purpose of the Procurement is to select a supplier to deliver and implement a mobile on train ticket retailing system and eTVD.\nThe key elements and strategic objectives of the Project are\n- to procure a reliable, user-friendly mobile on-train ticket retailing system and eTVD (\"Electronic Ticket Validation Database\") in accordance with the Specification.\n- to meet regulatory requirements of RDG for ticket issuing systems.\n- to improve passenger experience and deliver value for money.",
"documents": [
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{
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{
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{
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"id": "A-9004",
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},
{
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"documentType": "biddingDocuments",
"id": "future"
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{
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"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "081596-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/081596-2025"
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],
"enquiryPeriod": {
"endDate": "2026-01-16T17:00:00Z"
},
"expressionOfInterestDeadline": "2026-01-30T17:00:00Z",
"id": "ITP_AUKT_MTiS_2025",
"items": [
{
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"id": "60200000",
"scheme": "CPV"
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{
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"id": "72100000",
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"deliveryAddresses": [
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"region": "UKC"
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{
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"region": "UKD"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKE"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF"
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{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG"
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{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH"
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{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI"
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{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK"
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{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKM"
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],
"id": "1",
"relatedLot": "1"
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{
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"deliveryAddresses": [
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"region": "UKC"
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{
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"countryName": "United Kingdom",
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{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKE"
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{
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"countryName": "United Kingdom",
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{
"country": "GB",
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"region": "UKG"
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{
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"countryName": "United Kingdom",
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{
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"countryName": "United Kingdom",
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{
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{
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"countryName": "United Kingdom",
"region": "UKK"
}
],
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"relatedLot": "2"
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],
"legalBasis": {
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"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lotDetails": {
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},
"lots": [
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"numbers": [
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"contractPeriod": {
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"maxExtentDate": "2033-05-01T23:59:59+01:00",
"startDate": "2026-05-01T00:00:00+01:00"
},
"description": "Further information regarding the scope of the Project, XC\u0027s requirements and additional background information is contained in the Specification attached as Schedule 2 and all Bidders interested in the Project should carefully consider this information prior to submitting a PSQ response.",
"hasRenewal": true,
"id": "1",
"renewal": {
"description": "The contract\u0027s duration is initially for five (5) years with optional extensions of one (1) plus one (1) year at the end of the initial term."
},
"selectionCriteria": {
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{
"description": "This Procurement will follow the Competitive Flexible Procedure in accordance with the Act.\nThis Procurement consists of a 3-stage procedure. Each stage of the Procurement is summarised below:\nStage 1 - Invitation to Participate. This will include a Procurement Specific Questionnaire (PSQ)\nStage 2 - Invitation to Submit Tenders (IST)\nStage 3 - Best and Final Offers",
"forReduction": true
}
]
},
"status": "active",
"title": "ITP_AUKT_MTiS_2025_CrossCountry",
"value": {
"amount": 1067000,
"amountGross": 1280400,
"currency": "GBP"
}
},
{
"awardCriteria": {
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}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2031-05-01T23:59:59+01:00",
"maxExtentDate": "2033-05-01T23:59:59+01:00",
"startDate": "2026-05-01T00:00:00+01:00"
},
"description": "Further information regarding the scope of the Project, CRCL\u0027s requirements and additional background information is contained in the Specification attached as Schedule 2 and all Bidders interested in the Project should carefully consider this information prior to submitting a PSQ response.",
"hasRenewal": true,
"id": "2",
"renewal": {
"description": "The contract\u0027s duration is initially for five (5) years with optional extensions of one (1) plus one (1) year at the end of the initial term."
},
"selectionCriteria": {
"criteria": [
{
"description": "This Procurement will follow the Competitive Flexible Procedure in accordance with the Act.\nThis Procurement consists of a 3-stage procedure. Each stage of the Procurement is summarised below:\nStage 1 - Invitation to Participate. This will include a Procurement Specific Questionnaire (PSQ)\nStage 2 - Invitation to Submit Tenders (IST)\nStage 3 - Best and Final Offers",
"forReduction": true
}
]
},
"status": "active",
"title": "ITP_AUKT_MTiS_2025_ChilternRailway",
"value": {
"amount": 290000,
"amountGross": 348000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"procedure": {
"features": "The procurement process will follow the competitive flexible procedure in accordance with the Act.\nIt will be made up of the following stages:\nStage 1 - Invitation to Participate\nStage 2 - Invitation to Submit Tender\nStage 3 - Best and Final Offer"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Competitive flexible procedure",
"specialRegime": [
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],
"status": "active",
"submissionMethodDetails": "All responses should be made by email to the Procurement Contact detailed below:\nName: Maeve Molloy\nPosition: Procurement Manager - IT and Indirects\nEmail Address: molloym@arrivatrains.co.uk",
"submissionTerms": {
"electronicSubmissionPolicy": "notAllowed",
"languages": [
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]
},
"title": "Invitation to Participate relating to an Arriva UK Trains (AUKT) Tender run on behalf of CrossCountry (XC) and Chiltern Railway Company (CRCL) for the Provision of an Onboard Mobile Ticketing and Information Systems.",
"value": {
"amount": 1357000,
"amountGross": 1628400,
"currency": "GBP"
}
}
}