← Back to opportunities

Contract for Print and Digital Delivery Fulfilment Services

Gateshead Borough Council

Buyer Contact Info

Buyer Name: Gateshead Borough Council

Buyer Address: Civic Centre, Regent Terrace, Gateshead, UKC22, NE8 1HH, United Kingdom

Contact Email: procurement@gateshead.gov.uk

Status
complete
Procedure
open
Value
1500000.0 GBP
Published
10 Dec 2025, 14:35
Deadline
n/a
Contract Start
10 Dec 2025, 00:00
Contract End
06 Dec 2028, 23:59
Category
n/a
CPV
64000000 - Postal and telecommunications services
Region
n/a
Awarded To
CRITIQOM LIMITED
Official Source
Open Find a Tender

Description

Contract to provide a mailing fulfilment service for the printing and digital delivery of its Revenues, Benefits, Financial Assessments, Direct Payments, Housing and Exchequers documents.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "2",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Postal and telecommunications services",
              "id": "64000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKC"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-SC160484",
          "name": "CRITIQOM LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-UKPRN-10002639",
    "name": "Gateshead Borough Council"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "At annual billing, documents processed and passed for delivery within 7 calendar days of receiving the Council\u0027s data",
          "id": "1",
          "title": "1"
        },
        {
          "description": "For daily billing, documents processed and dispatched on the same day providing the Council\u0027s data was uploaded by 10am",
          "id": "2",
          "title": "2"
        },
        {
          "description": "Accuracy of automated merging process",
          "id": "3",
          "title": "3"
        }
      ],
      "awardID": "2",
      "dateSigned": "2025-12-10T00:00:00Z",
      "documents": [
        {
          "datePublished": "2025-12-10T14:35:08Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "081562-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/081562-2025"
        }
      ],
      "hasRenewal": true,
      "id": "2",
      "period": {
        "endDate": "2028-12-06T23:59:59Z",
        "maxExtentDate": "2030-12-06T23:59:59Z",
        "startDate": "2025-12-10T00:00:00Z"
      },
      "renewal": {
        "description": "2x 12-month optional extensions"
      },
      "status": "active",
      "value": {
        "amount": 1500000,
        "amountGross": 1800000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-10T14:35:08Z",
  "id": "081562-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05494f",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PPGY-1151-NJQN",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Gateshead",
        "postalCode": "NE8 1HH",
        "region": "UKC22",
        "streetAddress": "Civic Centre, Regent Terrace"
      },
      "contactPoint": {
        "email": "procurement@gateshead.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.gateshead.gov.uk/article/31230/Learning-and-Skills"
      },
      "id": "GB-UKPRN-10002639",
      "identifier": {
        "id": "10002639",
        "scheme": "GB-UKPRN"
      },
      "name": "Gateshead Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PMDV-1445-NQRL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Strathclyde Business Park",
        "postalCode": "ML4 3NJ",
        "region": "UKM84",
        "streetAddress": "Document House"
      },
      "contactPoint": {
        "email": "bidteam@adaresec.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "http://www.mailmetrics.com",
        "vcse": false
      },
      "id": "GB-COH-SC160484",
      "identifier": {
        "id": "SC160484",
        "scheme": "GB-COH"
      },
      "name": "CRITIQOM LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Contract to provide a mailing fulfilment service for the printing and digital delivery of its Revenues, Benefits, Financial Assessments, Direct Payments, Housing and Exchequers documents.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "OPEN20251053",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Contract for Print and Digital Delivery Fulfilment Services"
  }
}