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Lift Servicing and Maintenance

Tai Hedyn Limited

Buyer Contact Info

Buyer Name: Tai Hedyn Limited

Buyer Address: Nexus House,, Newport, UKL21, NP20 2DW, United Kingdom

Contact Name: Huw Price

Contact Email: huw.price@hedyn.wales

Status
active
Procedure
open
Value
127000.0 GBP
Gross: 153000 GBP
Published
09 Dec 2025, 19:17
Deadline
22 Jan 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
50750000 - Lift-maintenance services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Lift Servicing and Maintenance Tai Hedyn Limited, trading as Hedyn ("the Association") requires a Contract for Passenger Lift Maintenance and Servicing at various sites. Eight lifts in four different properties will be on a fully comprehensive cover and the remainder will be a service only where all repairs are to be quoted, for convenience and to avoid delays any repairs £500 excluding VAT or less the contractor can carry out without waiting for authorisation. All planned maintenance will be carried out within Hedyn stipulated working hours and tailored to the Association's requirements. There must be a 24hour call out service number that Hedyn staff can contact in the event on an emergency. The contractor will make arrangements for all phone lines in lifts to be transferred to the contractors contact number for ongoing monitoring within the first 48 hours of commencement of the contract. Regular reviews for servicing are to be recorded of the current condition and future condition of the equipment with recommendations to implement planned maintenance where regulations/standards change and upgrades may be required which fall outside of the Contract, these are to be detailed in a quote and supplied with the service report at the intervals set by Hedyn, copies of the records will be kept on a central register with a copy also kept at the scheme. The Contractor will be expected to update the Hedyn Compliance Database as and when required and agreed prior to pre contract start date. The contractor will ensure there is a main point of contact throughout the duration of the contract with clear escalation points and Hedyn will provide the same. The successful Bidder should note that throughout the term of the Contract as the property stock and equipment list is live and may be subject to change. Therefore, the Association reserves the right to make modifications to the Contract in respect of the properties, equipment and / or tasks required as contained or referenced within this document. Please refer to the Invitation to Tender (ITT) documents for the full specification of requirement.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/081265-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Has Options: Yes

Lot 1 Options: The Association reserves the right to: a. to directly award additional or repeat, goods, works or services related to the subject matter of this procurement; b. to modify the contract to ensure that it continues to meet the requirements of the Association with regard to the Goods Services and / or Works related to the subject matter of this Procurement; c. to modify the contract in for the materialisation of a known risk in the following circumstances: • site / asset acquisition; • site / asset disposal; and • replacement lift / refurbishment / upgrade works that are subject to 12 months warranty post practical completion.

Lot 1 Value: GBP 127,000

Lot 1 Value (Gross): GBP 153,000

Lot 1 Contract Start: 2026-05-01T00:00:00+01:00

Lot 1 Contract End: 2028-04-30T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (price): Commercial Response (30%)

Lot 1 Award Criterion (quality): Award Criteria (70%)

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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        "countryName": "United Kingdom",
        "locality": "Newport",
        "postalCode": "NP20 2DW",
        "region": "UKL21",
        "streetAddress": "Nexus House,"
      },
      "contactPoint": {
        "email": "huw.price@hedyn.wales",
        "name": "Huw Price"
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      "details": {
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      "name": "Tai Hedyn Limited",
      "roles": [
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  ],
  "tag": [
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  "tender": {
    "aboveThreshold": false,
    "description": "Lift Servicing and Maintenance\nTai Hedyn Limited, trading as Hedyn (\"the Association\") requires a Contract for Passenger Lift Maintenance and Servicing at various sites. Eight lifts in four different properties will be on a fully comprehensive cover and the remainder will be a service only where all repairs are to be quoted, for  convenience and to avoid delays any repairs \u00a3500 excluding VAT or less the contractor can carry out without waiting for authorisation.\nAll planned maintenance will be carried out within Hedyn stipulated working hours and tailored to the Association\u0027s requirements. There must be a 24hour call out service number that Hedyn staff can contact in the event on an emergency. The contractor will make arrangements for all phone lines in lifts to be transferred to the contractors contact number for ongoing monitoring within the first 48 hours of commencement of the contract.\nRegular reviews for servicing are to be recorded of the current condition and future condition of the equipment with recommendations to implement planned maintenance where regulations/standards change and upgrades may be required which fall outside of the Contract, these are to be detailed in a quote and supplied with the service report at the intervals set by Hedyn, copies of the records will be kept on a central register with a copy also kept at the scheme.\nThe Contractor will be expected to update the Hedyn Compliance Database as and when required and agreed prior to pre contract start date.\nThe contractor will ensure there is a main point of contact throughout the duration of the contract with clear escalation points and Hedyn will provide the same.\nThe successful Bidder should note that throughout the term of the Contract as the property stock and equipment list is live and may be subject to change. Therefore, the Association reserves the right to make modifications to the Contract in respect of the properties, equipment and / or tasks required as contained or referenced within this document.\nPlease refer to the Invitation to Tender (ITT) documents for the full specification of requirement.",
    "documents": [
      {
        "datePublished": "2025-12-09T19:17:06Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
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    ],
    "id": "HEDYN/CYCL/2518",
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        "deliveryAddresses": [
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            "region": "UKL16"
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          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKL21"
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          {
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        "id": "1",
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    "legalBasis": {
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    "lots": [
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            {
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              "name": "Commercial Response",
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                }
              ],
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            },
            {
              "description": "Quality questions relating to the subject matter of the contract and service delivery.\nPlease refer to the Invitation to Tender (ITT) documents for full details.",
              "name": "Award Criteria",
              "numbers": [
                {
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                  "weight": "percentageExact"
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        },
        "contractPeriod": {
          "endDate": "2028-04-30T23:59:59+01:00",
          "maxExtentDate": "2029-04-30T23:59:59+01:00",
          "startDate": "2026-05-01T00:00:00+01:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "The Association reserves the right to:\na.\tto directly award additional or repeat, goods, works or services related to the subject matter of this procurement;\nb.\tto modify the contract to ensure that it continues to meet the requirements of the Association with regard to the Goods Services and / or Works related to the subject matter of this Procurement; \nc.\tto modify the contract in for the materialisation of a known risk in the following circumstances:\n\u2022\tsite / asset acquisition;\n\u2022\tsite / asset disposal; and\n\u2022\treplacement lift / refurbishment / upgrade works that are subject to 12 months warranty post practical completion."
        },
        "renewal": {
          "description": "The duration of the Contract will be for 24 months with an option to extend for up to a maximum of a further 12 months at the discretion of the Association and subject to satisfactory contractor performance."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 127000,
          "amountGross": 153000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "https://www.delta-esourcing.com/tenders/UK-title/682EHPW4V9\nThe Invitation to Tender (ITT) documents can be obtained using the weblink above for Hedyn\u0027s E-Tender Portal. This is also the portal where Tender Responses must be submitted.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
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    "tenderPeriod": {
      "endDate": "2026-01-22T12:00:00Z"
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    "title": "Lift Servicing and Maintenance",
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      "amount": 127000,
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}