Carers Wellbeing Partnership

{
  "buyer": {
    "id": "GB-PPON-PZDG-2995-QQMD",
    "name": "Staffordshire County Council"
  },
  "date": "2025-12-08T10:02:10Z",
  "id": "080454-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0557fd",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Stafford",
        "postalCode": "ST16 2DH",
        "region": "UKG24",
        "streetAddress": "1 Staffordshire Place, Tipping Street,"
      },
      "contactPoint": {
        "email": "steven.mcluckie@staffordshire.gov.uk",
        "name": "Steven McLuckie"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.staffordshire.gov.uk"
      },
      "id": "GB-PPON-PZDG-2995-QQMD",
      "identifier": {
        "id": "PZDG-2995-QQMD",
        "scheme": "GB-PPON"
      },
      "name": "Staffordshire County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": true,
    "amendments": [
      {
        "description": "There has been a system fault which is preventing some providers from uploading submissions. We have extended the closing date and time from 12:00 on the 8th December 2025 to 12:00 on the 10th December 2025 whilst this is resolved.",
        "id": "080454-2025"
      }
    ],
    "awardPeriod": {
      "endDate": "2026-01-13T23:59:59Z"
    },
    "contractTerms": {
      "financialTerms": "Please see the document IA3623 High Value Above Threshold Competed Model Terms.\nUpon expiry of the Agreement the Authority shall consider Schedule 5 Direct Award Justifications, Additional or repeat goods, services or works Section 8 where is it the authorities intention to carry out a subsequent procurement of similar services in reliance of this direct award justification."
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Staffordshire County Council (SCC) is undertaking a reprocurement exercise for their Carers Wellbeing Partnership provision. The purpose of this provision is to appoint a suitable provider to assist the Council and the Integrated Care Board in delivering the seven priority areas of the \"All Together for Carers\" Strategy 2024- 2029 (Our strategy for carers - Staffordshire County Council), and ensuring an effective early intervention, prevention, and wellbeing support offer for adult, and young carers\nUnpaid carers look after or give help and/or support to family members, friends, neighbours or others because they have a long term health condition, ill health, problems relating to age, or a disability. For most Carers the experience of looking after someone is rewarding, however the responsibility for providing care can have a wide-ranging health, wellbeing and educational and economic impact.\nDuring 24/25 the Council supported 572 adult carers and 295 young carers to receive carer assessments. However, it is estimated there are one hundred and forty-eight thousand (148,000) adult carers and one thousand six hundred and ten (1,610) young carers across Staffordshire (Census 2021).\nThis provision is about developing an excellent knowledge of local communities and working collaboratively through a Carers Wellbeing Partnership to:\n\u2022\tCreate and effectively implement a programme of awareness raising and promotional campaigns to reach and engage with unpaid carers. Facilitate and enable carers to have a voice, share feedback, and influence local delivery through co-production projects, co-design, engagement and co-ordination or carers Forums, newsletters, social media, and other communication platforms.\n\u2022\tCreate and effectively implement a programme of training, awareness raising, and education in local communities by working with primary care, schools and education providers, businesses, and employers in order to create a carer friendly inclusive community across Staffordshire.\n\u2022\tWorking collaboratively with partners to develop an efficient, needs led, and innovative programme of preventative support including; training and education, emergency and contingency planning, emotional wellbeing, financial and benefits advice, advocacy, carer breaks, young carer transport, peer support and mentoring, befriending.\n\u2022\tUsing an Asset Based Community Development approach to grow assets within the community, incorporating a Grants funding scheme to support the mobilisations of carers, communities, and organisations to develop a strong network of local support.\nThrough co-production with individuals, communities and partners, the Provider shall ensure:\n\u2022\tCarers are provided with appropriate up-to-date information, advice and guidance.\n\u2022\tCarers are actively identified and supported through awareness\nraising activities and the education of communities.\n\u2022\tCarers physical and emotional wellbeing is enhanced through\nthe provision of preventive support.\n\u2022\tCarers are enabled to have a life alongside their caring\nresponsibilities.\n\u2022\tAccess to timely support which meets individual carers needs.\n\u2022\tCarers are supported to plan for the future.\n\u2022\tCarers feel recognised and valued as experts in care.\n\u2022\tStrengthen and build resilient carer friendly communities which\nprevent, reduce and delay dependency on health and social care services.\n\u2022\tChildren and young people with caring responsibilities have the\nsupport they need to learn, develop, thrive and enjoy positive childhoods\nThe Provider will support all strategies and appropriate initiatives from Staffordshire County Council. In particular the following are specifically highlighted:\n\u2022\tthe Council\u0027s Digital Strategy (Appendix-1-Staffordshire-County-Council-Digital-Innovation-Strategy-Final-Draft.pdf)\n\u2022\tthe Staffordshire and Stoke on Trent Sustainable Transformation Partnership (STP) Digital Programme https://www.twbstaffsandstoke.org.uk/about-us/our-work/digital which promotes digital literacy, encouraging and assisting people in their use of digital and assistive technology.\n\u2022\tSafeguarding (Protecting adults from abuse - Staffordshire County Council)\n\u2022\tData Protection (Contact - Data Protection - Staffordshire County Council)\n\u2022\tQuality Assurance (Quality Assurance Overview - Staffordshire County Council)",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-12-08T10:02:10Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "080454-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/080454-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-12-01T23:59:00Z"
    },
    "id": "IA3623",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG24"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Quality will be weighted as set out in the documents (i) IA3623 - ITT Procurement Pack and (ii) IA3623 - Procurement Specific Questionnaire.",
              "name": "Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Price will be weighted as set out in the document IA3623 - Pricing Matrix.",
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "maxExtentDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "The right to additional purchases while the contract is valid.\nAt the Authority\u0027s entire discretion, the term may be extended by 12 months to the 31st March 2029 on the same terms for such period in accordance with the contract."
        },
        "renewal": {
          "description": "The contract will commence on 1st April 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31st March 2028. At the Authority\u0027s entire discretion, the term may be extended by 12 months until the 31st March 2029 on the same terms for such period in accordance with the condition set out in the contract."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "For Participation, please refer to Part 3 Condition of Participation within the IA3623 Invitation to Tender (ITT) Procurement Specific Questionnaire.",
              "type": "economic"
            },
            {
              "description": "For Participation, please refer to Part 3 Condition of Participation within the IA3623 Invitation to Tender (ITT) Procurement Specific Questionnaire.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 1961123,
          "amountGross": 2353348,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "riskDetails": "Risk: Legislation and Registration.\nModification: Changes in Legislation or Registration requirements are detailed within the Contract \u0026 Specification.\nRisk: Cost, Budget and Contractual requirements\nModification: the Contract has a Change in Law clause and appropriate modifications are permissible under the Procurement Act.\nRisk: Budget reduction\nModification: Contract terms allow for termination due to funding removal or modification due to budget reduction. Pricing schedules in the contract would need to be updated.\nRisk: Fixed Budgets Constraints\nModification: The Provider \u0026 Council will meet through Contract Review Meetings (CRM) to flag any capacity pressures that may need addressing through the relevant clauses \u0026 schedules within the contract.\nRisk: Provider failure\nModification: Clauses within the contract to serve notice \u0026 terminate.\nRisk: Increase in demand for the services.\nModification: The contract allows for modifications. The Council will comply with the modification grounds within the PA.\nRisk: Local Government Re-organisation\nModification: If any legislative changes result in a significant impact upon referral numbers \u0026 subsequent service capacity pressures, the Council will meet with the Provider to jointly agree any mitigating action and/or possible resolutions through the relevant clauses within the contract.\nRisk: IT systems and development\nModification: The Provider will complete an updated Third-Party Security Questionnaire. Modifications will be captured through the relevant clauses \u0026 schedules within the contract.\nRisk: Resource Availability\nModification: the Provider will have the opportunity through regular meetings to notify the Council of any such capacity pressures \u0026 work with the Council to find a solution. The contract allows for  appropriate modifications in compliance with the procurement act.\nRisk: Value for Money\nModification: The Council will have regular meetings with the Provider to ensure continuous monitoring of service outcomes; Modifications will be captured through the relevant clauses \u0026 schedules within the contract.\nRisk: Implementation/mobilisation\nModification: There will be a mobilisation period supported by a mobilisation plan. Exit meeting(s) will take place . The Contract allows modification to the commencement \u0026 end date for all contracts.\nRisk: Engagement\nModification: The Council will develop relationships through regular meetings \u0026 support facilitation of innovative means of engagement. Appropriate modifications can be made through the relevant clauses and schedules within the contract.\nRisk: Accessibility\nModification: The Council will have regular meetings with the Provider to ensure the Service can evidence it is targeting those hard to reach \u0026 reducing barriers for Individuals. The tender documents will address providers service delivery model and accessibility. Appropriate modifications can be made through the relevant clauses and schedules within the contract.\nRisk: Training\nModification: The Specification outlines expectations around the levels of qualifications \u0026 the timescales to achieve them. It gives an opportunity for providers to develop none qualified advocacy staff and/or volunteers to supplement (where appropriate) qualified advocates. The Council will maintain compliance of this through regular meetings. Required modifications can be made through the relevant clauses \u0026 schedules within the contract.\nRisk: Credentials/Experience\nModification: The tender process will assess and request bidders to evidence their ability to meet the Specification . Tender submissions will be evaluated on Price and Quality. The Council will monitor performance through regular meetings. Modifications can be made through the relevant clauses and schedules within the contract.\nRisk: Quality\nModification required: The Council will have regular contract meetings to review KPI\u0027s and establish a mutual quality framework to measure the quality of Service. Modifications can be made through the relevant clauses \u0026 schedules within the contract.\nRisk: Operational\nModification: The contract has clear escalation processes, regular meetings will take place and the Specification supports continuous improvement. Providers will submit their Business Continuity Plan within their tender submission.\nRisk: External Factors\nModification: The Provider will have a business continuity plan in place. The Council will have regular meetings, good lines of communication and provider relationship management to facilitate discussions with regards to mitigating actions and/or possible resolutions. Required modifications can be made through the relevant clauses \u0026 schedules within the contract.",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "Suppliers should register on the Councils\u0027 eProcurement system, Proactis:\nhttps://supplierlive.proactisp2p.com/Account/Login\nSuppliers will need to log in and select \"Opportunities\" then enter the tender reference \"IA3623\" in the box and select \"Search\". All tender documents will be found in the request document section.\nPlease note the specific clauses within the Terms and Conditions with regards to further information on the Local Government Re-Organisation.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-12-10T12:00:00Z"
    },
    "title": "Carers Wellbeing Partnership",
    "value": {
      "amount": 1961123,
      "amountGross": 2353348,
      "currency": "GBP"
    }
  }
}