Provision of Concierge Security Services

{
  "buyer": {
    "id": "GB-CHC-28687R",
    "name": "Together Housing Association Limited"
  },
  "date": "2025-12-04T12:39:49Z",
  "id": "079718-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05eeba",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Halifax",
        "postalCode": "HX1 2EB",
        "region": "UKE44",
        "streetAddress": "Bull Green House"
      },
      "contactPoint": {
        "email": "thg.procurement@togetherhousing.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-CHC-28687R",
      "identifier": {
        "id": "28687R",
        "scheme": "GB-CHC"
      },
      "name": "Together Housing Association Limited",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-02-02T23:59:59+00:00"
    },
    "description": "Together Housing Association Limited (THA) is seeking to procure a concierge security contract commencing on 1st April 2026. The contract will be awarded to one or more organisations for a fixed term of three years (36 months), with the possibility of two (2) twelve (12) month extension periods, subject to satisfactory performance and adherence to the terms of the agreement\nThe invitation to tender is divided into two lots, and contractors may submit bids for one or more of these lots.\nLot 1 \u2013 Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn) \nProvision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA\u2019s non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen. \nFurther details on together housings requirements can be found in ITT Section 6 - Concierge Security Specification. \nLot 2 \u2013 Concierge Security Services: Building Security and Customer Safety \u2013 Call-Off Only.\nProvision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio. \nEmergency situations, where together housing may utilise Lot 2 may include, but are not limited to: \n\u2022\tnon-secure buildings.\n\u2022\tmajor leaks or system failures.\n\u2022\tpower outages.\n\u2022\tthreats of arson.\n\u2022\tanti-social behaviour.\n\u2022\tunauthorized access.\nFurther details on together housings requirements and geographical locations can be found in ITT Section 6 - Concierge Security Specification.",
    "documents": [
      {
        "description": "Tender documents can be accessed by visiting together housings procurement portal, at the above web address",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://in-tendhost.co.uk/together-housing"
      },
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-12-04T12:39:49Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "079718-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/079718-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-12-16T17:00:00+00:00"
    },
    "hasRecurrence": true,
    "id": "THG/P/00134",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Security services",
            "id": "79710000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD41"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Security services",
            "id": "79710000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 65,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Pricing",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+00:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA\u2019s non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen.",
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "2 x 12 month optional extension periods"
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Lot 1 \u2013 Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)",
        "value": {
          "amount": 0,
          "amountGross": 0,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 65,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+00:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Provision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio. \nEmergency situations, where together housing may utilise Lot 2 may include, but are not limited to: \n\u2022\tnon-secure buildings.\n\u2022\tmajor leaks or system failures.\n\u2022\tpower outages.\n\u2022\tthreats of arson.\n\u2022\tanti-social behaviour.\n\u2022\tunauthorized access.",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "2 x 12 month optional extension periods"
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Lot 2 \u2013 Concierge Security Services: Building Security and Customer Safety \u2013 Call-Off Only.",
        "value": {
          "amount": 0,
          "amountGross": 0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2029-09-01T23:59:59Z"
        }
      ]
    },
    "status": "active",
    "submissionMethodDetails": "Tenders must be submitted electronically at https://in-tendhost.co.uk/together-housing.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-01-16T12:00:00+00:00"
    },
    "title": "Provision of Concierge Security Services",
    "value": {
      "amountGross": 0,
      "currency": "GBP"
    }
  }
}