Real Time Passenger Information System Upgrade & Ongoing Support

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      "assessmentSummariesDateSent": "2025-12-03T00:00:00Z",
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        "startDate": "2026-01-05T00:00:00Z"
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      "date": "2025-12-01T00:00:00Z",
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      "options": {
        "description": "The contract includes options for the provision of additional or enhanced system functionalities related to real-time passenger information and traffic light priority.\nThese may include, but are not limited to:\n\u2022 Integration with additional transport modes or operators.\n\u2022 Expansion of the system to cover additional geographic areas or routes.\n\u2022 Deployment of additional display units or on-vehicle equipment.\n\u2022 Implementation of enhanced analytics, reporting, or data-sharing capabilities.\n\u2022 Upgrades to support emerging technologies (e.g. 5G connectivity, AI-based prediction models).\n\u2022 Optional modules for user engagement, accessibility features, or environmental monitoring.\nThese options may be exercised at the discretion of the Authority in response to evolving operational requirements, technological developments, or stakeholder needs during the contract term."
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  "buyer": {
    "id": "GB-PPON-PBQP-8499-TLMP",
    "name": "Plymouth City Council"
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        "postalCode": "PL1 3BJ",
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        "streetAddress": "Ballard House, West Hoe Road"
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        "name": "Paul Williams"
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        "streetAddress": "Systems House Stone Enterprise Centre"
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      "contactPoint": {
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  "tender": {
    "description": "Plymouth City Council (\"The Authority\") is seeking suitably qualified and experienced suppliers to tender for the replacement of the city\u0027s Real-Time Passenger Information (RTPI) system to include Traffic Light Priority (TLP).\nThis project forms a key part of the Authority\u0027s commitment to improving public transport infrastructure and enhancing the passenger experience within the city of Plymouth.\nThe successful Supplier will be responsible for the supply, installation, and commissioning of the following components:\n\u2022 in-shelter displays.\n\u2022 pole-mounted displays.\n\u2022 additional displays at various key sites across the city of Plymouth.\nThe system must be fully integrated and capable of delivering accurate, real-time information to passengers across the city of Plymouth.\nThe contract will include ongoing support and maintenance for both hardware and software throughout the contract term, provision of all necessary data feeds to ensure accurate and timely information delivery, a web-based back-office system to enable the Authority to monitor system performance and manage display content, including manual overrides where necessary.\nA comprehensive reporting package must be provided to monitor and report on system performance, support compliance with targets set out in the Bus Service Improvement Plan (BSIP) and other Department for Transport (DfT) requirements, and also be adaptable to future changes in reporting needs and performance metrics for the duration of the contract.\nThe solution must be scalable and flexible to accommodate future technological developments, policy changes, and evolving user needs.",
    "id": "27236",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
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    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Real Time Passenger Information System Upgrade \u0026 Ongoing Support"
  }
}