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Supply of Business Support Services Y25005

Kent County Council (T/a Procurement Services)

Buyer Contact Info

Buyer Name: Kent County Council (T/a Procurement Services)

Buyer Address: 1 Abbey Wood Road, West Malling, UK, ME19 4YT, United Kingdom

Contact Email: csgprocurement@csltd.org.uk

Contact Telephone: +44 8081685808

Status
complete
Procedure
open
Value
n/a
Published
02 Dec 2025, 14:05
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79410000 - Business and management consultancy services
Region
n/a
Awarded To
Capita Business Services Ltd, Commercial Services Kent Ltd, Serco Ltd, Payroll Easy, Liberata UK Ltd, TIAA Ltd, Investigo Ltd, Issured Ltd, UHY Consultancy Ltd, VE3 Global Ltd, Posterity Global Ltd, Sailotech UK Ltd
Official Source
Open Find a Tender

Description

This Framework will cover the provision of business support Services to help organisations with maintaining internal operations, ensuring a smooth workflow, compliance and overall efficiency.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: This Framework will cover the provision of business support Services to help organisations with maintaining internal operations, ensuring a smooth workflow, compliance and overall efficiency. Awarded Suppliers will be expected be able to provide all of the below requirements, including but not limited to: •Advisory and Consultancy services •Aged debt recovery •Audit services •Compliance services •Customer service solutions •Financial services •HR services •IT services •Operational support •Payroll •Procurement Services including Contract Management •Project Management •Source-to-pay •Workplace automation and digitalisation

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Delivering the Framework Agreement

Lot 1 Award Criterion (quality): Delivering the Service and Account Management

Lot 1 Award Criterion (quality): Standards, Regulations and Policies

Lot 1 Award Criterion (quality): Social Value

Lot 1 Award Criterion (cost): Price

Contracts

Contract Title: Business Support Services

Awards

Award Title: Business Support Services

Raw Notice JSON

Expand raw payload
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          "id": "GB-FTS-152696",
          "name": "Capita Business Services Ltd"
        },
        {
          "id": "GB-FTS-152697",
          "name": "Commercial Services Kent Ltd"
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          "name": "Serco Ltd"
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          "id": "GB-FTS-168121",
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          "id": "GB-FTS-168122",
          "name": "Liberata UK Ltd"
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          "name": "TIAA Ltd"
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        {
          "id": "GB-FTS-168123",
          "name": "Investigo Ltd"
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        {
          "id": "GB-FTS-168124",
          "name": "Issured Ltd"
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        {
          "id": "GB-FTS-168125",
          "name": "UHY Consultancy Ltd"
        },
        {
          "id": "GB-FTS-168126",
          "name": "VE3 Global Ltd"
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          "id": "GB-FTS-168119",
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          "id": "GB-FTS-168127",
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  "date": "2025-12-02T14:05:13Z",
  "description": "To view this notice, please click here: \nhttps://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=997389187 GO Reference: GO-2025122-PRO-33512673",
  "id": "078950-2025",
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        "locality": "West Malling",
        "postalCode": "ME19 4YT",
        "region": "UK",
        "streetAddress": "1 Abbey Wood Road"
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      "contactPoint": {
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        "telephone": "+44 8081685808"
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        "locality": "London",
        "postalCode": "W2 6BD",
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        "streetAddress": "First Floor, 2 Kingdom St, Paddington"
      },
      "details": {
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      "id": "GB-FTS-152696",
      "identifier": {
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        "legalName": "Capita Business Services Ltd"
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    },
    {
      "address": {
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        "locality": "Cardiff",
        "postalCode": "CF24 4HQ",
        "region": "UK",
        "streetAddress": "Sbarc Spark, Maindy Rd"
      },
      "details": {
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      "id": "GB-FTS-168119",
      "identifier": {
        "id": "15845745",
        "legalName": "Posterity Global Ltd"
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    },
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        "locality": "West Malling",
        "postalCode": "ME19 4YT",
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        "streetAddress": "1 Abbey Wood Rd, Kings Hill"
      },
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      "id": "GB-FTS-152697",
      "identifier": {
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        "legalName": "Commercial Services Kent Ltd"
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        "locality": "Hook",
        "postalCode": "RG27 9UY",
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        "streetAddress": "Serco House, 16 Bartley Wood Business Park"
      },
      "details": {
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      "id": "GB-FTS-168120",
      "identifier": {
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        "legalName": "Serco Ltd"
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      "roles": [
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    },
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      "address": {
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        "locality": "Bristol",
        "postalCode": "BS9 4PN",
        "region": "UK",
        "streetAddress": "Henleaze House Business Centre, 13 Harbury Rd"
      },
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      "id": "GB-FTS-168121",
      "identifier": {
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        "legalName": "Payroll Easy"
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        "legalName": "Liberata UK Ltd"
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      "roles": [
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Fareham",
        "postalCode": "PO14 1AH",
        "region": "UK",
        "streetAddress": "Artillery House, Fort Fareham, Newgate Lane"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-45656",
      "identifier": {
        "id": "04546319",
        "legalName": "TIAA Ltd"
      },
      "name": "TIAA Ltd",
      "roles": [
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      ]
    },
    {
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        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E1 6EG",
        "region": "UK",
        "streetAddress": "10 Bishops Square"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-168123",
      "identifier": {
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        "legalName": "Investigo Ltd"
      },
      "name": "Investigo Ltd",
      "roles": [
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      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Milton Keynes",
        "postalCode": "MK7 8BE",
        "region": "UK",
        "streetAddress": "Unit 18, First Floor Office Suite, Unit 18, Bradbourne Drive"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-168124",
      "identifier": {
        "id": "08860437",
        "legalName": "Issured Ltd"
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      "roles": [
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        "postalCode": "B1 3ND",
        "region": "UK",
        "streetAddress": "9-11 Vittoria St"
      },
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        "scale": "sme"
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      "id": "GB-FTS-168125",
      "identifier": {
        "id": "12661041",
        "legalName": "UHY Consultancy Ltd"
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      "name": "UHY Consultancy Ltd",
      "roles": [
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    },
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      "address": {
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        "locality": "London",
        "postalCode": "EC2A 4NE",
        "region": "UK",
        "streetAddress": "86-90 Paul Street"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-168126",
      "identifier": {
        "id": "07343436",
        "legalName": "VE3 Global Ltd"
      },
      "name": "VE3 Global Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Barrow in Furness",
        "postalCode": "LA14 5SQ",
        "region": "UK",
        "streetAddress": "2 Cowper Close"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-168127",
      "identifier": {
        "id": "14938116",
        "legalName": "Sailotech UK Ltd"
      },
      "name": "Sailotech UK Ltd",
      "roles": [
        "supplier"
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "West Malling",
        "postalCode": "ME19 4YT",
        "streetAddress": "1 Abbey Wood Rd, Kings Hill"
      },
      "id": "GB-FTS-161293",
      "identifier": {
        "legalName": "Kent County Council (T/a Procurement Services)"
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      "roles": [
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      "identifier": {
        "legalName": "Commercial Services Group"
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      "name": "Commercial Services Group",
      "roles": [
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  "tag": [
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      "id": "79400000",
      "scheme": "CPV"
    },
    "description": "This Framework will cover the provision of business support Services to help organisations with maintaining internal operations, ensuring a smooth workflow, compliance and overall efficiency.",
    "id": "Y25005",
    "items": [
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            "id": "79410000",
            "scheme": "CPV"
          },
          {
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            "scheme": "CPV"
          },
          {
            "description": "Miscellaneous business and business-related services",
            "id": "79900000",
            "scheme": "CPV"
          },
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          },
          {
            "description": "Personnel and payroll services",
            "id": "79631000",
            "scheme": "CPV"
          },
          {
            "description": "Human resources management consultancy services",
            "id": "79414000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
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            "region": "UK"
          }
        ],
        "deliveryLocation": {
          "description": "UNITED KINGDOM"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
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        "awardCriteria": {
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              "description": "35",
              "name": "Delivering the Framework Agreement",
              "type": "quality"
            },
            {
              "description": "45",
              "name": "Delivering the Service and Account Management",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Standards, Regulations and Policies",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "0",
              "name": "Price",
              "type": "cost"
            }
          ]
        },
        "description": "This Framework will cover the provision of business support Services to help organisations with maintaining internal operations, ensuring a smooth workflow, compliance and overall efficiency. Awarded Suppliers will be expected be able to provide all of the below requirements, including but not limited to:\n\u2022Advisory and Consultancy services\n\u2022Aged debt recovery\n\u2022Audit services\n\u2022Compliance services\n\u2022Customer service solutions\n\u2022Financial services\n\u2022HR services\n\u2022IT services\n\u2022Operational support\n\u2022Payroll\n\u2022Procurement Services including Contract Management\n\u2022Project Management\n\u2022Source-to-pay\n\u2022Workplace automation and digitalisation",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "title": "Supply of Business Support Services Y25005"
  }
}