Buyer Name: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Buyer Address: St Nicholas Hospital, Jubilee Road, Newcastle Upon Tyne, UKC22, NE3 3XT, United Kingdom
Contact Email: leigh.tidyman@ntw.nhs.uk
Buyer Name: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Buyer Address: St Nicholas Hospital, Jubilee Road, Newcastle Upon Tyne, UKC22, NE3 3XT, United Kingdom
Contact Email: leigh.tidyman@ntw.nhs.uk
Buyer Name: NTW Solutions Limited
Buyer Address: Arran House, St Nicholas Hospital, Jubilee Road, Gosforth, Newcastle Upon Tyne, UKC22, NE3 3XT, United Kingdom
The Cumbria Region Taxi Service for Cumbria, Northumberland, Tyne & Wear (CNTW) Trust (Authority) is managed by NTW Solutions (a wholly owned subsidiary of the Authority). The contract period is targeted to commence 1st April 2026 (subject to Trust and Contractor final agreement) for Initial Term of 36 months, to expire 31st March 2029 (or 36 months from actual start date). There is an option to extend from 1st April 2029 to 30th November 2029, subject to satisfactory performance of contract KPI’s and agreement of both Parties.
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/078079-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 844,701.22
Lot 1 Value (Gross): GBP 1,013,541.46
Lot 1 Contract Start: 2026-04-01T00:00:00+01:00
Lot 1 Contract End: 2029-03-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Cumbria Taxi - PA23 Open Competition (1)
Document Description: Tender notice on Find a Tender
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"riskDetails": "\u2022 Inability to perform all journey demands and consistently meet / exceed 95% on time pickup KPI per calendar month.\n\u2022 Liquidation of service provider.\n\u2022 Closure of major CNTW Cumbria (sites \u0026 community) locations.\n\u2022 Impacts of pandemics.\n* Significant downtime of online booking portal or associated App.",
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