Group Medical Insurance, Group Accidental Insurance and Group Critical Insurance for Country Based Staff (CBS) of British Embassy (BE) And British Council (BC), Kathmandu

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Medical insurance services",
              "id": "66512220",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "NP",
              "countryName": "Nepal",
              "region": "NP"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        },
        {
          "additionalClassifications": [
            {
              "description": "Medical insurance services",
              "id": "66512220",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "NP",
              "countryName": "Nepal",
              "region": "NP"
            }
          ],
          "id": "2",
          "relatedLot": "2"
        },
        {
          "additionalClassifications": [
            {
              "description": "Medical insurance services",
              "id": "66512220",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "NP",
              "countryName": "Nepal",
              "region": "NP"
            }
          ],
          "id": "3",
          "relatedLot": "3"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1",
        "2",
        "3"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PHBX-6657-NQZQ",
          "name": "American Life Insurance Company"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXRR-8771-PHVX",
    "name": "Foreign, Commonwealth and Development Office"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Turnaround time of claims handled and processed, Claim accuracy where claims are paid correctly without errors, overpayments, or underpayments, for reliability and consistency of claims processing quality",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 6
              }
            }
          ],
          "title": "Claim Cycle Time and Accuracy"
        },
        {
          "description": "Number of official tie-ups with various hospitals within Nepal (including outside KTM) for cashless insurance facility, Number of tie-ups with various hospitals outside Nepal (esp. India and Thailand), Introduction/Promotion of new features or enhancements to BEK",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 6
              }
            }
          ],
          "title": "Innovation, adaptation, and continuous improvements"
        },
        {
          "description": "Initiate regular feedback gathering mechanisms from BEK to gauge satisfaction level with the services provided. Provide helpful resolutions to BEK inquiries and meet service level agreements. Offering periodic refresher sessions to guide BEK staffs about the benefits (4 sessions per year)",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 6
              }
            }
          ],
          "title": "Customer satisfaction"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-10-24T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-11-28T11:03:02Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "077995-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/077995-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2026-10-31T23:59:59+00:00",
        "maxExtentDate": "2028-10-31T23:59:59+00:00",
        "startDate": "2025-11-01T00:00:00+00:00"
      },
      "renewal": {
        "description": "The Contract Period begins on 1 November 2025 and ends on 31 October 2026 (the \u201cTerm\u201d). The Authority may elect to extend the term by 1+1 years by providing the Contractor with 10 days\u2019 notice before the end of the Term. Any extensions to the Contract Period shall be mutually agreed between Authority and Contractor and confirmed in writing in accordance with Condition F3 of the Contract."
      },
      "status": "active",
      "title": "The Provision of Group Medical Insurance for Country Based Staff of British Embassy Kathmandu (BE), Nepal.",
      "value": {
        "amount": 314450,
        "amountGross": 314450,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-11-28T11:03:02Z",
  "id": "077995-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055b05",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2AH",
        "region": "UKI32",
        "streetAddress": "King Charles Street"
      },
      "contactPoint": {
        "email": "sachin.khedekar@fcdo.gov.uk",
        "name": "Sachin Khedekar"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/foreign-commonwealth-development-office"
      },
      "id": "GB-PPON-PXRR-8771-PHVX",
      "identifier": {
        "id": "PXRR-8771-PHVX",
        "scheme": "GB-PPON"
      },
      "name": "Foreign, Commonwealth and Development Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "NP",
        "countryName": "Nepal",
        "locality": "KATHMANDU",
        "postalCode": "11590",
        "region": "NP",
        "streetAddress": "NARAYANI COMPLEX PULCHOWK,  P.O BOX 11590 KATHMANDU, Nepal"
      },
      "contactPoint": {
        "email": "employee.benefits@metlife.com.np"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-PPON-PHBX-6657-NQZQ",
      "identifier": {
        "id": "PHBX-6657-NQZQ",
        "scheme": "GB-PPON"
      },
      "name": "American Life Insurance Company",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "coveredBy": [
      "GPA"
    ],
    "description": "The British Embassy in Kathmandu intends to undertake a services from competent Insurance Company to provide Health Insurance cover for Medical Treatment expenses (IPD and OPD), Accidental Insurance and Critical insurance for Country Based Staff (CBS) and their immediate family members. \nFCDO (represented by the British Embassy) in Nepal intends set up Contract for Group Medical Insurance, Group Accidental Insurance and Group Critical Insurance for Country Based Staff (CBS) of British Embassy (BE) and British Council (BC), Kathmandu with a maximum tenure of Three (3) years. \nFCDO in Nepal intends to empanel service provider in the following Three Lots (listed below) under an Open Tender. This competition is for the award of contract to one service provider each lot.\n1.\tLot 1 - Medical Insurance \n2.\tLot 2 - Accidental Insurance\n3.\tLot 3 - Critical Insurance\nThe contract shall be valid initially for a period of 1 year starting from 1st November 2025, with a provision for an extension of 2 more years, subject to satisfactory performance by the selected service provider and continued business requirement at the FCDO.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "CPG-12361-2025",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      },
      {
        "id": "2",
        "status": "complete"
      },
      {
        "id": "3",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Group Medical Insurance, Group Accidental Insurance and Group Critical Insurance for Country Based Staff (CBS) of British Embassy (BE) And British Council (BC), Kathmandu"
  }
}