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To supply a managed service for Street Marshals from April 2026 to March 2029

Taunton Town Council

Buyer Contact Info

Buyer Name: Taunton Town Council

Buyer Address: Deane House, Taunton, UKK23, TA1 9QQ, United Kingdom

Contact Email: procurement@taunton-tc.gov.uk

Status
active
Procedure
open
Value
255000.0 GBP
Gross: 310000 GBP
Published
26 Nov 2025, 16:26
Deadline
12 Jan 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
75241000 - Public security services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Taunton is the County Town of Somerset and was one of the first towns in the Southwest to be awarded Garden Town Status and has a population of around 62,000. Taunton Town Council is committed to enhancing security and safety measures to tackle the rise in Anti-Social Behaviour and improve safety and security for members of the public, its community and businesses through engagement, education and problem solving. The offer must; Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; • SIA • Conflict management • Physical intervention • Safeguarding children • Vulnerable adult protection • Welfare and vulnerability engagement • "Ask for Angela" • First Aid • Prevention of violence against women and girls • Anti-racism, LGBTQA+ • Handling conflict with teenagers Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Linked Documents

Select a document to preview.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/077413-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 255,000

Lot 1 Value (Gross): GBP 310,000

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2029-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Price/quality (100%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "description": "Taunton is the County Town of Somerset and was one of the first towns in the Southwest to be awarded Garden Town Status and has a population of around 62,000.  Taunton Town Council is committed to enhancing security and safety measures to tackle the rise in Anti-Social Behaviour and improve safety and security for members of the public, its community and businesses through engagement, education and problem solving. \nThe offer must; \nCreate a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre.   Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities.\nThe role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you\u0027ll be required to engage with local businesses and identify hotspots of ASB issues.  \nStreet marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow.  \nStreet marshals could have certification, licenses and training in the following; \n\u2022\tSIA \t\t\t\t\n\u2022\tConflict management \t\t\n\u2022\tPhysical intervention\t\t\n\u2022\tSafeguarding children\n\u2022\tVulnerable adult protection\n\u2022\tWelfare and vulnerability engagement\n\u2022\t\"Ask for Angela\"\n\u2022\tFirst Aid\n\u2022\tPrevention of violence against women and girls\n\u2022\tAnti-racism, LGBTQA+ \n\u2022\tHandling conflict with teenagers\nSupporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.",
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    "title": "To supply a managed service for Street Marshals from April 2026 to March 2029",
    "value": {
      "amount": 255000,
      "amountGross": 310000,
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}