Buyer Name: NHS Norfolk & Waveney Integrated Care Board
Buyer Address: County Hall, Martineau Ln, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Name: Claire Pickard
Contact Email: claire.pickard@nhs.net
Buyer Name: NHS Norfolk & Waveney Integrated Care Board
Buyer Address: County Hall, Martineau Ln, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Name: Claire Pickard
Contact Email: claire.pickard@nhs.net
NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International to provide primary medical services and other services at The Hollies Surgery from 1st April 2026 following a robust Competitive Process.<br/><br/>Representations by providers must be made to the relevant authority by Midnight on 9th December 2025.
No linked documents found for this notice.
Lot Description: NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International for the provision of primary medical services and other services at The Hollies Surgery following a robust Competitive Process.<br/><br/>This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.<br/><br/>The annual contract value will be £557,822<br/><br/>This is an existing service and has been awarded to a new provider.<br/><br/>Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £557,822 is based on the per annum amount.
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Key Criteria 1: Quality and Innovation
Lot 1 Award Criterion (quality): Key Criteria 3: Integration, Collaboration and Services Sustainability
Lot 1 Award Criterion (quality): Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice
Lot 1 Award Criterion (quality): Key Criteria 5: Social Value
Lot 1 Award Criterion (cost): Key Criteria 2: Value
{
"awards": [
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"id": "077336-2025-1",
"relatedLots": [
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"status": "active",
"suppliers": [
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"id": "GB-FTS-167588",
"name": "Resilient Healthcare International Ltd"
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"bids": {
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"id": "1",
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"value": 3
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"buyer": {
"id": "GB-FTS-77568",
"name": "NHS Norfolk \u0026 Waveney Integrated Care Board"
},
"contracts": [
{
"awardID": "077336-2025-1",
"dateSigned": "2025-11-19T00:00:00Z",
"id": "077336-2025-1",
"status": "active",
"value": {
"amount": 557822.0,
"currency": "GBP"
}
}
],
"date": "2025-11-26T15:00:08Z",
"description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Midnight on 9th December 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\u003cbr/\u003e\u003cbr/\u003eWritten representations need to be sent via the Atamis e-tendering portal, Project Reference: C358317 - COMPETITIVE: General Medical Services at The Hollies Surgery.\u003cbr/\u003e\u003cbr/\u003eThe evaluation panel completed individual evaluations for assigned questions and took part in moderation to agree and finalise scores and rationales. The panel comprised:\u003cbr/\u003e\u003cbr/\u003e\u2022 Norfolk and Waveney Integrated Care Board: representatives from Primary Care Commissioning team, West Place team, Nursing \u0026 Quality team, Finance team, Estates team, Digital \u0026 Data team and Population Health \u0026 Data Analysis team; and \u003cbr/\u003e\u2022 A senior clinician from a neighbouring Integrated Care Board.\u003cbr/\u003e\u003cbr/\u003eThe award decision makers are NHS Norfolk and Waveney Integrated Care Board.\u003cbr/\u003e\u003cbr/\u003eAt the outset of the process, two individuals declared potential conflicts with organisations. However, these were not deemed relevant for this procurement process as the organisations named did not express an interest or bid for the tender opportunity.\u003cbr/\u003e\u003cbr/\u003eThe Basic Selection Criteria Questions were Pass/Fail and the weightings for the Key Criteria Questions were as follows and were scored on a 0-5 scoring mechanism;\u003cbr/\u003e\u003cbr/\u003eKey Criteria 1: Quality and Innovation 30.00%\u003cbr/\u003eKey Criteria 2: Value: 20.00% (Plus 1 Pass/Fail Question)\u003cbr/\u003eKey Criteria 3: Integration, Collaboration and Services Sustainability: 20.00%\u003cbr/\u003eKey Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%\u003cbr/\u003eKey Criteria 5: Social Value: 10.00%\u003cbr/\u003e\u003cbr/\u003eThe preferred Provider was awarded the contract based on the highest overall weighted score for Key Criteria and meeting all of the Basic Selection Criteria.",
"id": "077336-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-051641",
"parties": [
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"address": {
"countryName": "United Kingdom",
"locality": "Norwich",
"postalCode": "NR1 2DH",
"region": "UKH15",
"streetAddress": "County Hall, Martineau Ln"
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"contactPoint": {
"email": "claire.pickard@nhs.net",
"name": "Claire Pickard"
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"details": {
"buyerProfile": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/",
"classifications": [
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"description": "Body governed by public law",
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{
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"id": "07",
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"url": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/"
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"id": "GB-FTS-77568",
"identifier": {
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"roles": [
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{
"address": {
"countryName": "United Kingdom",
"locality": "Slough",
"postalCode": "SL2 2AJ",
"region": "UKJ11",
"streetAddress": "136 Doddsfield Road"
},
"contactPoint": {
"telephone": "+44 7827320337"
},
"details": {
"scale": "sme",
"url": "https://resilienthealthcare.co.uk/"
},
"id": "GB-FTS-167588",
"identifier": {
"id": "15814836",
"legalName": "Resilient Healthcare International Ltd"
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"name": "Resilient Healthcare International Ltd",
"roles": [
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{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SE1 8UG",
"streetAddress": "London"
},
"details": {
"url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
},
"id": "GB-FTS-123151",
"identifier": {
"legalName": "NHS England Independent Patient Choice and Procurement Panel"
},
"name": "NHS England Independent Patient Choice and Procurement Panel",
"roles": [
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},
{
"address": {
"countryName": "United Kingdom",
"locality": "Derby",
"postalCode": "DE1 3QT",
"streetAddress": "Cardinal Square, 10 Nottingham Road"
},
"details": {
"url": "https://www.ardengemcsu.nhs.uk/"
},
"id": "GB-FTS-141301",
"identifier": {
"legalName": "NHS Arden and Greater East Midlands Commissioning Support Unit"
},
"name": "NHS Arden and Greater East Midlands Commissioning Support Unit",
"roles": [
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"tag": [
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"tender": {
"classification": {
"description": "General-practitioner services",
"id": "85121100",
"scheme": "CPV"
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"coveredBy": [
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"description": "NHS Norfolk \u0026 Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International to provide primary medical services and other services at The Hollies Surgery from 1st April 2026 following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eRepresentations by providers must be made to the relevant authority by Midnight on 9th December 2025.",
"id": "AG25502",
"items": [
{
"deliveryAddresses": [
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"region": "UKH16"
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],
"deliveryLocation": {
"description": "Downham Market Health Centre, Paradise Road, Downham Market, Norfolk, PE38 9JE"
},
"id": "1",
"relatedLot": "1"
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],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
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"lots": [
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"awardCriteria": {
"criteria": [
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"description": "30",
"name": "Key Criteria 1: Quality and Innovation",
"type": "quality"
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{
"description": "20",
"name": "Key Criteria 3: Integration, Collaboration and Services Sustainability",
"type": "quality"
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{
"description": "20",
"name": "Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice",
"type": "quality"
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{
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"name": "Key Criteria 5: Social Value",
"type": "quality"
},
{
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"name": "Key Criteria 2: Value",
"type": "cost"
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]
},
"description": "NHS Norfolk \u0026 Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International for the provision of primary medical services and other services at The Hollies Surgery following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eThis will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.\u003cbr/\u003e\u003cbr/\u003eThe annual contract value will be \u00a3557,822\u003cbr/\u003e\u003cbr/\u003eThis is an existing service and has been awarded to a new provider.\u003cbr/\u003e\u003cbr/\u003ePlease note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of \u00a3557,822 is based on the per annum amount.",
"hasOptions": false,
"id": "1",
"status": "cancelled"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk"
}
}