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Provision of Ticket Issuing Systems

TRANSPORT UK EAST MIDLANDS LIMITED

Buyer Contact Info

Buyer Name: TRANSPORT UK EAST MIDLANDS LIMITED

Buyer Address: 2nd Floor St Andrew's House, London, UKI31, EC4A 3AG, United Kingdom

Contact Email: Procurement@eastmidlandsrailway.co.uk

Status
complete
Procedure
direct
Value
7576432.0 GBP
Published
24 Nov 2025, 10:59
Deadline
n/a
Contract Start
24 Nov 2025, 00:00
Contract End
17 Nov 2029, 23:59
Category
n/a
CPV
30144200 - Ticket-issuing machines
Region
n/a
Awarded To
WORLDLINE IT SERVICES UK LIMITED
Official Source
Open Find a Tender

Description

Transport UK East Midlands Limited to Direct Award to Worldline for the provision of Ticket Issuing Systems (TIS) for ticket offices and onboard (mobile) operations, including associated software, installation, training, and maintenance.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
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        "maxExtentDate": "2032-11-16T23:59:59Z",
        "startDate": "2025-11-24T00:00:00Z"
      },
      "date": "2025-09-26T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-11-24T10:59:50Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "076359-2025",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/076359-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Ticket-issuing machines",
              "id": "30144200",
              "scheme": "CPV"
            },
            {
              "description": "Transport tickets",
              "id": "34980000",
              "scheme": "CPV"
            },
            {
              "description": "Ticket printers",
              "id": "42991230",
              "scheme": "CPV"
            },
            {
              "description": "Maintenance and repair of ticket-issuing machinery",
              "id": "50316000",
              "scheme": "CPV"
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          "deliveryAddresses": [
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  "buyer": {
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    "name": "TRANSPORT UK EAST MIDLANDS LIMITED"
  },
  "date": "2025-11-24T10:59:50Z",
  "id": "076359-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d754",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PYJP-8287-BJGL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "EC4A 3AG",
        "region": "UKI31",
        "streetAddress": "2nd Floor St Andrew\u0027s House"
      },
      "contactPoint": {
        "email": "Procurement@eastmidlandsrailway.co.uk"
      },
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      "address": {
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        "countryName": "United Kingdom",
        "locality": "Nottingham",
        "postalCode": "NG9 1LA",
        "region": "UKF16",
        "streetAddress": "Beeston Business Park, 1 Technology Drive"
      },
      "contactPoint": {
        "email": "WLopportunities@worldline.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "https://worldline.com/en-gb/home",
        "vcse": false
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    "description": "Transport UK East Midlands Limited to Direct Award to Worldline for the provision of Ticket Issuing Systems (TIS) for ticket offices and onboard (mobile) operations, including associated software, installation, training, and maintenance.",
    "id": "ocds-h6vhtk-05d754",
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    },
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The incumbent has announced withdrawal from the UK rail ticketing market. This unforeseeable event, not attributable to Transport UK East Midlands Limited, left insufficient time to run and implement a competitive procedure before support ends.\nTo avoid interruption to ticket retailing and revenue protection, Transport UK East Midlands Limited will make a direct award to Worldline for the supply, installation and support of Ticket Office and Mobile (onboard) Ticket Issuing Systems.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "urgency"
      }
    ],
    "specialRegime": [
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    ],
    "status": "complete",
    "title": "Provision of Ticket Issuing Systems"
  }
}