Passenger Lifts Maintenance 2025-28

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Lift-maintenance services",
              "id": "50750000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKJ44"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06715811",
          "name": "Triple S Lift Services Limited"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PHJN-7589-LMHY",
    "name": "The District Council of Folkestone and Hythe"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Completion of all scheduled monthly service visits within each calendar year must be 100%",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Site Visit Completion"
        },
        {
          "description": "Attendance of 98% to all call-outs within the required response times:\n\u2022 1 hour for trap-ins\n\u2022 4 hours for general breakdowns.",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Call Outs Visits"
        },
        {
          "description": "Completion of repair and reinstatement of lift service during the first visit (first-time fix or same-day repair via parts sourcing).\nExpected 98%",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Repair and Reinstatement Visit"
        },
        {
          "description": "Customer satisfaction ratings for service delivery, using a three-tier scale:\n\u2022 Not satisfied\n\u2022 Satisfied\n\u2022 Exceeded expectations\nFeedback to include reasoning for scores.",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Customer Satisfaction Rating"
        },
        {
          "description": "LOLER inspection items within defined target times as defined within the LOLER report.",
          "id": "5",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "LOLER inspection"
        },
        {
          "description": "Electronic Service and Repair Records to be provided to the Employer within tendered timelines",
          "id": "6",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Electronic Service and Repair Records"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-11-03T00:00:00Z",
      "documents": [
        {
          "datePublished": "2025-11-21T13:48:32Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "076047-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/076047-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2028-03-31T23:59:59+01:00",
        "maxExtentDate": "2030-03-31T23:59:59+01:00",
        "startDate": "2025-11-03T00:00:00Z"
      },
      "renewal": {
        "description": "The contract spans an initial 29 months starting November 1, 2025, with a potential extension of up to 24 months, and has a maximum value of \u00a3475,000."
      },
      "status": "active",
      "title": "Passenger Lifts Maintenance 2025-28",
      "value": {
        "amount": 475000,
        "amountGross": 570000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-11-21T13:48:32Z",
  "id": "076047-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055149",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Folkestone",
        "postalCode": "CT20 2QY",
        "region": "UKJ44",
        "streetAddress": "Civic Centre, Castle Hill Avenue"
      },
      "contactPoint": {
        "email": "procurement@folkestone-hythe.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PHJN-7589-LMHY",
      "identifier": {
        "id": "PHJN-7589-LMHY",
        "scheme": "GB-PPON"
      },
      "name": "The District Council of Folkestone and Hythe",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Ashford, England",
        "postalCode": "TN23 8AJ",
        "region": "UKJ45",
        "streetAddress": "12 Hoggs Drive, Chilmington Green"
      },
      "contactPoint": {
        "email": "steve@triplesliftservices.co.uk"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "url": "http://www.triplesliftservices.co.uk",
        "vcse": false
      },
      "id": "GB-COH-06715811",
      "identifier": {
        "id": "06715811",
        "scheme": "GB-COH"
      },
      "name": "Triple S Lift Services Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Folkestone \u0026 Hythe District Council wishes to enter into a JCT MTC 2016 for servicing, maintenance and repairs of passenger lifts. This is for comprehensive servicing, maintenance, and associated works of passenger lifts across various properties managed by the Council. It includes planned and preventative maintenance, responsive call-out services, emergency repairs, and component replacements, with a focus on meeting strict performance standards such as timely responses to breakdowns and entrapments, first-time fixes, and compliance with LOLER inspections. The contract spans an initial 29 months starting November 1, 2025, with a potential extension of up to 24 months, and has a maximum value of \u00a3475,000. Triple S Lift Services Ltd will provide local resources, qualified personnel, and environmentally sustainable practices to ensure efficient service delivery and adherence to key performance indicators.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "DN779398",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Passenger Lifts Maintenance 2025-28"
  }
}