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Alarm Monitoring Service

Clarion Housing Group

Buyer Contact Info

Buyer Name: Clarion Housing Group

Buyer Address: 5th Floor, Greater London House, Hampstead Road, London, UKI31, NW1 7QX, United Kingdom

Contact Name: Michelle Saunders

Contact Email: michelle.saunders@clarionhg.com

Status
active
Procedure
open
Value
3600000.0 GBP
Gross: 4320000.0 GBP
Published
19 Nov 2025, 15:44
Deadline
15 Dec 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79711000 - Alarm-monitoring services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service. The Contract will be for a term of 8 years (the Term). The contract will have break clauses included

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/075348-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 3,600,000.00

Lot 1 Value (Gross): GBP 4,320,000.00

Lot 1 Contract Start: 2026-06-01T00:00:00+01:00

Lot 1 Contract End: 2034-05-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): PSQ STAGE

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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