Buyer Name: Clarion Housing Group
Buyer Address: 5th Floor, Greater London House, Hampstead Road, London, UKI31, NW1 7QX, United Kingdom
Contact Name: Michelle Saunders
Contact Email: michelle.saunders@clarionhg.com
Buyer Name: Clarion Housing Group
Buyer Address: 5th Floor, Greater London House, Hampstead Road, London, UKI31, NW1 7QX, United Kingdom
Contact Name: Michelle Saunders
Contact Email: michelle.saunders@clarionhg.com
The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service. The Contract will be for a term of 8 years (the Term). The contract will have break clauses included
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/075348-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 3,600,000.00
Lot 1 Value (Gross): GBP 4,320,000.00
Lot 1 Contract Start: 2026-06-01T00:00:00+01:00
Lot 1 Contract End: 2034-05-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): PSQ STAGE
Document Description: Tender notice on Find a Tender
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