Buyer Name: Stockport Metropolitan Borough Council
Buyer Address: Stopford House, Piccadilly, Stockport, UKD35, SK13XE, United Kingdom
Contact Name: Andrew Bottomley
Contact Email: andrew.bottomley@star-procurement.gov.uk
Buyer Name: Stockport Metropolitan Borough Council
Buyer Address: Stopford House, Piccadilly, Stockport, UKD35, SK13XE, United Kingdom
Contact Name: Andrew Bottomley
Contact Email: andrew.bottomley@star-procurement.gov.uk
Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.
No linked documents found for this notice.
Lot Description: Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.
Lot 1 Status: cancelled
Lot 1 Has Options: No
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"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"procurementMethodRationale": "Award of a contract without prior publication of a call for competition in the cases listed below\nThe procurement falls outside the scope of application of the regulations\nExplanation:\nFramework Call Off via NHS Shared Business Services Patient / Citizen Communication \u0026 Engagement Solutions Framework \nLot 1: Digital (online) communication",
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"status": "complete",
"title": "SMBC and SHG Netcall Contact Centre Solution"
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}