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SMBC and SHG Netcall Contact Centre Solution

Stockport Metropolitan Borough Council

Buyer Contact Info

Buyer Name: Stockport Metropolitan Borough Council

Buyer Address: Stopford House, Piccadilly, Stockport, UKD35, SK13XE, United Kingdom

Contact Name: Andrew Bottomley

Contact Email: andrew.bottomley@star-procurement.gov.uk

Status
complete
Procedure
limited
Value
693000.0 GBP
Published
18 Nov 2025, 13:02
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Netcall Technology Limited
Official Source
Open Find a Tender

Description

Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Raw Notice JSON

Expand raw payload
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