Tenant Satisfaction Survey

{
  "buyer": {
    "id": "GB-PPON-PYPB-8737-VBHG",
    "name": "South Tyneside Borough Council"
  },
  "date": "2025-11-17T16:26:04Z",
  "id": "074525-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05e2c5",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "South Shields",
        "postalCode": "NE33 2RL",
        "region": "UKC22",
        "streetAddress": "Town Hall and Civic Offices, Westoe Road"
      },
      "contactPoint": {
        "email": "strategic.procurement@southtyneside.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PYPB-8737-VBHG",
      "identifier": {
        "id": "PYPB-8737-VBHG",
        "scheme": "GB-PPON"
      },
      "name": "South Tyneside Borough Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies.\nWe would like the successful provider to use the government\u0027s set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council\u0027s tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:-\n\u2022 Separate covering letter\n\u2022 All required TSM questions\n\u2022 Two additional open text questions\n\u2022 Six demographic questions (9 options max per question, previously one A4 side)",
    "documents": [
      {
        "description": "Bidders must be registered on the Open E-Procurement System. Registration is free of charge via https://open-uk.org/login.\nOnce registered, please search for Project number #  OPEN20251995 where you can download the full tender pack.",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://open-uk.org/login"
      },
      {
        "datePublished": "2025-11-17T16:26:04Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "074525-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/074525-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-11-29T23:59:59Z"
    },
    "id": "ocds-h6vhtk-05e2c5",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Surveying services",
            "id": "71355000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC22"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "description": "Tenders will firstly be assessed on their suitability using the Procurement Specific Questionnaire. All those that are suitable/ or the highest scoring  3 to 5 ranked suppliers will be be evaluated on 60% price and 40% quality. \nFull details are provided in the tender pack."
        },
        "contractPeriod": {
          "endDate": "2029-01-31T23:59:59Z",
          "maxExtentDate": "2030-01-31T23:59:59Z",
          "startDate": "2026-02-01T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "An extension would be approved if the Council is satisfied with the service that has been provided throughout the initial contract period,"
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 48000,
          "amountGross": 57600,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "reservedParticipationLocation": {
        "description": null,
        "gazetteer": {
          "identifiers": [
            "K02000001"
          ],
          "scheme": "GB-ONS"
        }
      }
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "Tenderers should submit one electronic copy of their Tender (compatible with Microsoft Office or Adobe PDF) via the Open E-Procurement System - https://www.nepo.org/open\nProject reference number is  OPEN20251995",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2025-12-05T12:00:00Z"
    },
    "title": "Tenant Satisfaction Survey",
    "value": {
      "amount": 48000,
      "amountGross": 57600,
      "currency": "GBP"
    }
  }
}