Reopening the Home Care Support Framework (Flexible Framework)

{
  "buyer": {
    "id": "GB-FTS-419",
    "name": "Bracknell Forest Borough Council"
  },
  "date": "2025-11-17T15:11:54Z",
  "description": "Refer to the tender documents for additional information.\nhttps://procontract.due-north.com\nAssociated tender documents are found at the above website. The Reference number for this procurement is DN792685\nThis Flexible Framework is designed for the provision of Care and Support Services delivered and regulated within England. Care and Support Services must operate in accordance with applicable law and guidance.\nOrganisations must register their interest on the South East Business Portal https://sebp.due-north.com in order to receive any changes or notifications issued by the Council during this tender process. The Council will not be held responsible for lack of communication to any organisation which does not register their interest.\nClarification questions must be sent via messaging on the South East Business Portal site.\nThe Council reserves the right not to award the contract in whole or in part, to cancel or amend the tender process and does not bind itself to accept any tender. The Council shall not be liable under any circumstances for any costs, charges or expenses incurred by any bidder or prospective bidder in responding to this notice or in taking part in this procurement process.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.",
  "id": "074456-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-02dff5",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Bracknell",
        "postalCode": "RG12 1JD",
        "region": "UKJ11",
        "streetAddress": "Time Square, Market Street"
      },
      "contactPoint": {
        "email": "Contracts.Team@Bracknell-Forest.gov.uk",
        "url": "https://procontract.due-north.com/Login"
      },
      "details": {
        "buyerProfile": "http://www.bracknell-forest.gov.uk",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.bracknell-forest.gov.uk"
      },
      "id": "GB-FTS-419",
      "identifier": {
        "legalName": "Bracknell Forest Borough Council"
      },
      "name": "Bracknell Forest Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "WC2A 2LL"
      },
      "id": "GB-FTS-2515",
      "identifier": {
        "legalName": "The High Court"
      },
      "name": "The High Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "planning",
    "tender"
  ],
  "tender": {
    "awardCriteriaDetails": "Tenderers must confirm their agreement to a fixed price.\nAs this is a fixed price framework, the evaluation is based on 100% quality.\nPlease refer to the procurement documents for full details of the tender evaluation methodology.\nThis procurement involves the reopening of a flexible framework agreement.",
    "classification": {
      "description": "Social work services",
      "id": "85310000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true,
      "performanceTerms": "For full details of the contract conditions, please see the applicable procurement documents attached to this contract notice.\nTenderers should note there is no guarantee of any business, use, level of use or continuity of business through the Home Care Framework. The Council will use the call off options described in the procurement documents to arrange care packages"
    },
    "description": "Bracknell Forest Council is reopening the Home Care Framework.\nThe Council is inviting applicants to join the Framework for the provision of home care services. The Framework is used by the Council as a means to advertise, tender and award \u2018call-off agreements\u2019 for services that have common characteristics e.g. packages of care.\nThe original framework commenced in April 2022. The framework could be reopened at the Council\u0027s discretion. The expiry of the framework term is 30 September 2027.\nSuccessful tenderers are anticipated to enter the Framework from January 2026. Once admitted to the Framework, Providers will be able to bid for any packages that are offered to Framework Providers where they are able to meet the Council\u2019s requirements.\nThe service is intended to support individuals aged 18+ who live within Bracknell Forest and meet the eligibility threshold for care and support as set out in the Care and Support (Eligibility Criteria) Regulations 2014 for the Care Act 2014. Individuals will have a range of care needs, including complex and challenging behaviours. The service includes activities such as personal care, discharge to assess and supports the reablement of individuals following hospital admission. Although provision is for 18+ this specific service is primarily and foremost a regulated activity for the 65+, delivered by CQC registered providers.\nSupport to individuals with Learning Disabilities (referred to as \u2018Supported Living\u2019 in Bracknell Forest), is provided through a set of separate market arrangements and so is not in scope for this tender.",
    "id": "DN792685",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKJ11"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "contractPeriod": {
          "endDate": "2027-09-30T23:59:59+01:00"
        },
        "description": "The Home Care framework is being reopened in response to increased market demand and the current service capacity.  The original framework commenced in April 2022 and expires 30 September 2027. Successful tenderers are anticipated to enter the Framework from January 2026.  Once admitted to the Framework, Providers will be able to bid for any packages that are offered to Framework Providers where they are able to meet the Council\u2019s requirements.\nThis is a fixed rate framework. The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of \u00a3250K. This is an anticipated value that is subject to demand and could increase dependant on service requirements. Please note that being awarded a place on the Framework does not guarantee any volume of work.\nThe Council has set a minimum entry criteria for the framework. Full details can be found in Schedule 1 \u2013 Minimum Entry Criteria. All suitably qualified providers are invited to apply to join the framework. The Council will evaluate applications in line with the criteria.\nThe Minimum Eligibility Criteria includes:\nConfirmation that the office the service will be provided from:\n\u2022\tHas a CQC rating of \u2018good\u2019 or \u2018outstanding\u2019\n\u2022\tIs registered for personal care\n\u2022\tIs within 45-minute drive (as determined by AA Route Planner) from the council\u2019s main office\n\u2022\tConfirmation that by the commencement of the framework your organisation will have implemented an electronic time monitoring system\nThe council and/or any of its advisers reserve the right to contact any interested parties who notify the council of its interest.\nPlease note that the framework does not include Supported Living services, as these arrangements are covered under other contracts.\nRefer to the procurement documents for additional information.",
        "id": "1",
        "status": "active",
        "value": {
          "amount": 250000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "reductionCriteria": "The Council is reopening the Home Care framework enabling new Providers to join.\nHome Care services are a social service as defined in Schedule 3 of the Public Contracts Regulations 2015 (\u201cthe Regulations\u201d) and the Home Care Framework which is being reopened and is the subject of this notice has been established in accordance with Regulations 74-76 of the Regulations. Any application of or reference to other Regulations unless clearly identified is not to be implied and should not be construed as applying any of the other Regulations to the procurement exercise or resulting Home Care Framework or bringing any of them into force.\nThe Council is making use of the allowances of the Light Touch Regime of the Public Contracts Regulations allowing for the procurement procedures to be run in a way that does not conform to standard procedures so long as the principles of transparency and equal treatment are maintained.\nIt is a material condition of this Home Care Framework that throughout its Duration, the Provider will hold and maintain the necessary Registration with the Care Quality Commission.\nIn order to bid for the Framework providers are required to meet the following Minimum Entry Criteria:\nAcceptance of the Fixed Price. Please see Appendix 4 Fixed Price Schedule for specific conditions.\nAcceptance of the Conditions of the Framework\nAcceptance of the Specification\nConfirmation that the office the service will be provided from:\n\u00b7 Has a CQC rating of \u2018good\u2019 or \u2018excellent\u2019*\n\u00b7 Is registered for personal care\n\u00b7 Is within 45 minute drive (as determined by AA Route Planner) from the Council\u2019s main office, Time Square RG12 1JD\n\u00b7 Confirmation that by the commencement of the Framework your organisation will have implemented an electronic call monitoring system (ETMS)\n\u00b7 Confirmation that by the commencement of the Framework your organisation will have in place the following insurance cover, and will provide copies upon request by the council:\n\u00b7 Employers Liability \u00a35M\n\u00b7 Public Liability \u00a310M\n\u00b7 Professional Indemnity \u00a31M\n\u00b7 Crime Protector insurance \u00a31M\n*In the event that bidders, at any stage of the process before the conclusion of the contract are subject to a CQC inspection and they no longer meet this criteria, the bidder MUST notify the Council at the earliest opportunity, but within 48 hours of being notified by CQC of the new rating. In such circumstances, regardless of whether or not the bidder has taken steps to notify the Council as required to do so, bidders will be eliminated from consideration to join the Framework.\nWe expect your organisation to have a CQC rating of \u2018Good\u2019 or \u2018Outstanding\u2019 at the time of bid submission. However, the Council may consider your bid if you do not yet currently hold this rating but will achieve it before Contract Award.\nRefer to the procurement documents for full detail and additional information."
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "reviewDetails": "As governed by the law of England and Wales",
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://procontract.due-north.com",
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-12-15T12:00:00Z"
    },
    "title": "Reopening the Home Care Support Framework (Flexible Framework)"
  }
}