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Notice and Permit Processing System

Southend-on-Sea City Council

Buyer Contact Info

Buyer Name: Southend-on-Sea City Council

Buyer Address: Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend On Sea, UKH31, ss2 6fa, United Kingdom

Contact Email: procurementops@southend.gov.uk

Status
complete
Procedure
open
Value
280000.0 GBP
Published
12 Nov 2025, 19:54
Deadline
n/a
Contract Start
05 Jan 2026, 00:00
Contract End
04 Jan 2029, 23:59
Category
n/a
CPV
63712400 - Parking services
Region
n/a
Awarded To
MARSTON (HOLDINGS) LIMITED
Official Source
Open Find a Tender

Description

Southend-on-Sea City Council is engaging the market ahead of its procurement exercise for a secure, cloud-hosted, browser-based Notice and Permit Processing System to manage the full lifecycle of Penalty Charge Notices (PCNs), permits & visitor vouchers (virtual and physical), parking suspensions, and dispensations. The system must integrate with key agencies and platforms, support statutory compliance, improve customer access, and enable real-time enforcement operations. Overview of Requirement Cloud-hosted, browser-based platform for managing PCNs, permits & visitor vouchers (virtual and physical), suspensions, dispensations, and vehicle removals. Supports full lifecycle management of parking, bus lane, moving traffic and removal of vehicles. Integrates with DVLA, TEC, TPT, payment systems, and parking hardware. Provides self-service portals for evidence, challenges, applications, and payments. Delivers automated workflows for PCN progression, appeals, and evidence packs for PCNs. Offers reporting dashboards for KPIs and operational analytics for all modules. Migrates historical data with full audit controls for PCNs and permits. Ensures compliance with existing legislation and future changes or needs. Supplies handheld devices with Bluetooth printers deployed for enforcement. Includes dedicated mobilisation support, training and fault management.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
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