Buyer Name: Southend-on-Sea City Council
Buyer Address: Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend On Sea, UKH31, ss2 6fa, United Kingdom
Contact Email: procurementops@southend.gov.uk
Buyer Name: Southend-on-Sea City Council
Buyer Address: Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend On Sea, UKH31, ss2 6fa, United Kingdom
Contact Email: procurementops@southend.gov.uk
Southend-on-Sea City Council is engaging the market ahead of its procurement exercise for a secure, cloud-hosted, browser-based Notice and Permit Processing System to manage the full lifecycle of Penalty Charge Notices (PCNs), permits & visitor vouchers (virtual and physical), parking suspensions, and dispensations. The system must integrate with key agencies and platforms, support statutory compliance, improve customer access, and enable real-time enforcement operations. Overview of Requirement Cloud-hosted, browser-based platform for managing PCNs, permits & visitor vouchers (virtual and physical), suspensions, dispensations, and vehicle removals. Supports full lifecycle management of parking, bus lane, moving traffic and removal of vehicles. Integrates with DVLA, TEC, TPT, payment systems, and parking hardware. Provides self-service portals for evidence, challenges, applications, and payments. Delivers automated workflows for PCN progression, appeals, and evidence packs for PCNs. Offers reporting dashboards for KPIs and operational analytics for all modules. Migrates historical data with full audit controls for PCNs and permits. Ensures compliance with existing legislation and future changes or needs. Supplies handheld devices with Bluetooth printers deployed for enforcement. Includes dedicated mobilisation support, training and fault management.
No linked documents found for this notice.
Lot 1 Status: complete
{
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"tender": {
"description": "Southend-on-Sea City Council is engaging the market ahead of its procurement exercise for a secure, cloud-hosted, browser-based Notice and Permit Processing System to manage the full lifecycle of Penalty Charge Notices (PCNs), permits \u0026 visitor vouchers (virtual and physical), parking suspensions, and dispensations.\nThe system must integrate with key agencies and platforms, support statutory compliance, improve customer access, and enable real-time enforcement operations.\nOverview of Requirement\nCloud-hosted, browser-based platform for managing PCNs, permits \u0026 visitor vouchers (virtual and physical), suspensions, dispensations, and vehicle removals.\nSupports full lifecycle management of parking, bus lane, moving traffic and removal of vehicles.\nIntegrates with DVLA, TEC, TPT, payment systems, and parking hardware.\nProvides self-service portals for evidence, challenges, applications, and payments.\nDelivers automated workflows for PCN progression, appeals, and evidence packs for PCNs.\nOffers reporting dashboards for KPIs and operational analytics for all modules.\nMigrates historical data with full audit controls for PCNs and permits.\nEnsures compliance with existing legislation and future changes or needs.\nSupplies handheld devices with Bluetooth printers deployed for enforcement.\nIncludes dedicated mobilisation support, training and fault management.",
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"title": "Notice and Permit Processing System"
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}