Fournet Managed Service

{
  "awards": [
    {
      "id": "072373-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02579852",
          "name": "Insight (UK) Limited"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-FTS-143536",
    "name": "The Police and Crime Commissioner for Humberside"
  },
  "contracts": [
    {
      "awardID": "072373-2025-1",
      "dateSigned": "2025-10-30T00:00:00Z",
      "id": "072373-2025-1",
      "status": "active",
      "value": {
        "amount": 18026.67,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-11-10T12:17:30Z",
  "id": "072373-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05dd9c",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Cottingham",
        "postalCode": "HU165SN",
        "region": "UKE12",
        "streetAddress": "The Lawns, Harland Way"
      },
      "contactPoint": {
        "email": "abbie.carlisle@humberside.police.uk",
        "name": "Abbie Carlisle"
      },
      "details": {
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Public order and safety",
            "id": "03",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.humberside-pcc.gov.uk/"
      },
      "id": "GB-FTS-143536",
      "identifier": {
        "legalName": "The Police and Crime Commissioner for Humberside",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "name": "The Police and Crime Commissioner for Humberside",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Sheffield",
        "region": "UKE"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-COH-02579852",
      "identifier": {
        "id": "02579852",
        "legalName": "Insight (UK) Limited",
        "scheme": "GB-COH"
      },
      "name": "Insight (UK) Limited",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London"
      },
      "id": "GB-FTS-150202",
      "identifier": {
        "legalName": "Procurement Review Unit- Cabinet Office"
      },
      "name": "Procurement Review Unit- Cabinet Office",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "We are currently operating a legacy CS1K telephony platform for back-office telephony services. There is a need to retain the existing CS1K platform which will require associated support and maintenance.",
    "id": "3197-2025",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKE"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "Managed Service FourNet - FourNet provide 24*7 support to Humberside Police for their existing Avaya/Nortel CS1K telephony solution. This comes with 24*7 access to the FourNet Service desk, via phone, email or the online portal.\nThe below response times are also included with this contract:\n\u2022 P1 - Same day response no fix time. Next day response for faults reported after 15:00\n\u2022 P2 - Next day response no fix time\n\u2022 P3 - 5-day response no fix time\nTelephony hardware - (excluding handsets) are supported under this extension including hardware replacement. This also includes engineering resource to attend site (where required to resolve a problem if remote diagnostics determine a visit is required).",
        "hasOptions": false,
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Direct Award from the Auspices of the West Yorkshire Combined Authority Framework for the Supply of IT Hardware, Networking \u0026 Security Equipment and Commercial Off the Shelf Software (COTS) Ref:- 2821-2022",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Fournet Managed Service"
  }
}