Buyer Name: Consumer Council for Water
Buyer Address: 23 Stephenson Street, Birmingham, UKG31, B2 4BH, United Kingdom
Contact Name: Chris
Contact Email: procurement@ccwater.org.uk
Establishment and Management of Water Industry Consumer Panels in England and Wales
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
799132.0 GBP
799132.0 GBP
Published
07 Nov 2025, 15:52
07 Nov 2025, 15:52
Deadline
n/a
n/a
Contract Start
30 Sep 2025, 23:00
30 Sep 2025, 23:00
Contract End
30 Sep 2029, 22:59
30 Sep 2029, 22:59
Category
n/a
n/a
CPV
73110000 - Research services
73110000 - Research services
Region
n/a
n/a
Awarded To
TAYLOR MCKENZIE RESEARCH & MARKETING LTD.
TAYLOR MCKENZIE RESEARCH & MARKETING LTD.
Official Source
Open Find a Tender
Open Find a Tender
Description
CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.
Linked Documents
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Opportunity Context
Lots
Lot 1 Status: complete
Documents
Document Description: Not published
Contracts
Contract Title: Establishment Management and Operation of Water Industry Consumer Panels
Raw Notice JSON
Expand raw payload
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