← Back to opportunities

First Federation Trust - ICT Managed Service

First Federation Trust

Buyer Contact Info

Buyer Name: First Federation Trust

Buyer Address: Blackpool CE Primary School, Summerhill Road, Newton Abbot, UK, TQ12 6JB, United Kingdom

Contact Name: Amanda Gavin

Contact Email: amanda.gavin@firstfederation.org.uk

Status
complete
Procedure
open
Value
5200000.0 GBP
Published
30 Oct 2025, 16:32
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
RM Education Ltd
Official Source
Open Find a Tender

Description

First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time – all to a set of standards. At the same time a high quality managed service needs to be consistently delivered.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Given the value involved and the critical nature of ICT to support teaching learning and management it is vital the Trust and Supplier establishes an operating model that not only works for both parties but also delivers both to time and understanding the nuances of working in an educational environment. From the information provided it is absolutely clear that this procurement is all about delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time– all to a set of standards. At the same time a high quality managed service needs to be consistently delivered. It is therefore critical that all parties know what is going on when and whilst formal monthly reporting is clearly a key necessity so is establishing an effective operating model that is resourced at the right times with the right people who can interface with both staff at Trust and school level.

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: The Trust has an expectation to procure all the hardware and software it needs through the chosen bidder so long as a satisfactory method to show value for money can be agreed so as to assure the Trust that it is securing best value and is a compliant procurement process. Although for large volume and/or high value requirements the Trust reserves the right to procure separately and potentially through established public sector buying organisation frameworks.

Lot 1 Award Criterion (quality): Quality

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "069869-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-58072",
          "name": "RM Education Ltd"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 8
      },
      {
        "id": "2",
        "measure": "smeBids",
        "relatedLot": "1",
        "value": 7
      },
      {
        "id": "3",
        "measure": "foreignBidsFromEU",
        "relatedLot": "1",
        "value": 0
      },
      {
        "id": "4",
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1",
        "value": 8
      },
      {
        "id": "5",
        "measure": "electronicBids",
        "relatedLot": "1",
        "value": 8
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-119642",
    "name": "First Federation Trust"
  },
  "contracts": [
    {
      "awardID": "069869-2025-1",
      "dateSigned": "2024-12-20T00:00:00Z",
      "id": "069869-2025-1",
      "status": "active",
      "value": {
        "amount": 5200000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-30T16:32:53Z",
  "description": "(MT Ref:235839)",
  "id": "069869-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-048512",
  "parties": [
    {
      "additionalContactPoints": [
        {
          "telephone": "+44 1626244920"
        }
      ],
      "address": {
        "countryName": "United Kingdom",
        "locality": "Newton Abbot",
        "postalCode": "TQ12 6JB",
        "region": "UK",
        "streetAddress": "Blackpool CE Primary School, Summerhill Road"
      },
      "contactPoint": {
        "email": "amanda.gavin@firstfederation.org.uk",
        "name": "Amanda Gavin"
      },
      "details": {
        "buyerProfile": "https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43358",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Education",
            "id": "09",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.firstfederation.org"
      },
      "id": "GB-FTS-119642",
      "identifier": {
        "legalName": "First Federation Trust"
      },
      "name": "First Federation Trust",
      "roles": [
        "buyer",
        "centralPurchasingBody",
        "mediationBody",
        "reviewContactPoint"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Abingdon",
        "postalCode": "OX14 4SE",
        "region": "UK",
        "streetAddress": "142B Park Drive, Milton Park"
      },
      "contactPoint": {
        "telephone": "+44 1235645316"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-58072",
      "identifier": {
        "legalName": "RM Education Ltd"
      },
      "name": "RM Education Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "streetAddress": "Cabinet Office"
      },
      "contactPoint": {
        "email": "publicprocurementreview@cabinetoffice.gov.uk",
        "telephone": "+44 3450103503"
      },
      "details": {
        "url": "https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit"
      },
      "id": "GB-FTS-103",
      "identifier": {
        "legalName": "Public Procurement Review Service"
      },
      "name": "Public Procurement Review Service",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and\ntraining services across all sites within the Trust.\nThis procurement involves the delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time\nbeing able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time \u2013 all to a set\nof standards. At the same time a high quality managed service needs to be consistently delivered.",
    "id": "ocds-h6vhtk-048512",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          },
          {
            "description": "Information technology services",
            "id": "72222300",
            "scheme": "CPV"
          },
          {
            "description": "Information systems or technology planning services",
            "id": "72222200",
            "scheme": "CPV"
          },
          {
            "description": "System implementation planning services",
            "id": "72224100",
            "scheme": "CPV"
          },
          {
            "description": "Helpdesk and support services",
            "id": "72253000",
            "scheme": "CPV"
          },
          {
            "description": "Helpdesk services",
            "id": "72253100",
            "scheme": "CPV"
          },
          {
            "description": "Systems support services",
            "id": "72253200",
            "scheme": "CPV"
          },
          {
            "description": "Software support services",
            "id": "72261000",
            "scheme": "CPV"
          },
          {
            "description": "Repair of information technology software",
            "id": "72267200",
            "scheme": "CPV"
          },
          {
            "description": "Data network management services",
            "id": "72315200",
            "scheme": "CPV"
          },
          {
            "description": "Computer-related management services",
            "id": "72510000",
            "scheme": "CPV"
          },
          {
            "description": "Computer upgrade services",
            "id": "72540000",
            "scheme": "CPV"
          },
          {
            "description": "Computer expansion services",
            "id": "72541000",
            "scheme": "CPV"
          },
          {
            "description": "Computer-related professional services",
            "id": "72590000",
            "scheme": "CPV"
          },
          {
            "description": "Computer support and consultancy services",
            "id": "72600000",
            "scheme": "CPV"
          },
          {
            "description": "Computer support services",
            "id": "72610000",
            "scheme": "CPV"
          },
          {
            "description": "Technical computer support services",
            "id": "72611000",
            "scheme": "CPV"
          },
          {
            "description": "Computer network services",
            "id": "72700000",
            "scheme": "CPV"
          },
          {
            "description": "Computer-related services",
            "id": "72500000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKK4"
          },
          {
            "region": "UKK25"
          }
        ],
        "deliveryLocation": {
          "description": "The First Federation Trust, Blackpool CE Primary School, Liverton, Newton Abbot, TQ12 6JB"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "60.8%",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "39.2%",
              "type": "price"
            }
          ]
        },
        "description": "Given the value involved and the critical nature of ICT to support teaching learning and management it is vital the Trust and Supplier establishes an operating model that not only works for both parties but also delivers both to time and understanding the nuances of working in an educational environment.\nFrom the information provided it is absolutely clear that this procurement is all about delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small\nprojects that individual schools may need from time to time\u2013 all to a set of standards. At the same time a high quality managed service needs to be consistently delivered. It is therefore critical that all parties know what is going on when and whilst formal monthly reporting is clearly a key necessity so is establishing an effective operating model that is resourced at the right times with the right people who can interface with both staff at Trust and school level.",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "The Trust has an expectation to procure all the hardware and software it needs through the chosen bidder so long as a satisfactory method\nto show value for money can be agreed so as to assure the Trust that it is securing best value and is a compliant procurement process.\nAlthough for large volume and/or high value requirements the Trust reserves the right to procure separately and potentially through\nestablished public sector buying organisation frameworks."
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "First Federation Trust - ICT Managed Service"
  }
}