Transactional Services: Processing resource

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Financial transaction processing and clearing-house services",
              "id": "66172000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKD72"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01628868",
          "name": "CIVICA UK LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PRVY-7813-WLPG",
    "name": "Liverpool City Council"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "agreedMetrics": [
        {
          "description": "Mobilisation of\nexercise within\none week of\ncontract award.",
          "id": "1",
          "title": "KPI 1"
        },
        {
          "description": "Ongoing, timely\nmanagement of\ncapable and\nappropriate\nresource on the\ncontract",
          "id": "2",
          "title": "KPI 2"
        },
        {
          "description": "Adherence to\nmilestones for\nthe processing\nof UCDS work\nitems",
          "id": "3",
          "title": "KPI 3"
        },
        {
          "description": "Accuracy of\nitems work\nitems processed.",
          "id": "4",
          "title": "KPI 4"
        },
        {
          "description": "Provision of\nweekly report\nand attendance\nat progress\nmeetings",
          "id": "5",
          "title": "KPI 5"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-10-09T00:00:00+01:00",
      "documents": [
        {
          "documentType": "contractSigned",
          "format": "application/pdf",
          "id": "A-6899",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6899"
        },
        {
          "datePublished": "2025-10-30T15:21:19Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "069807-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/069807-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2026-01-31T23:59:59Z",
        "maxExtentDate": "2026-04-30T23:59:59+01:00",
        "startDate": "2025-10-13T00:00:00+01:00"
      },
      "renewal": {
        "description": "3 month extension available at the councils discretion"
      },
      "status": "active",
      "title": "Transactional Services: Processing resource",
      "value": {
        "amount": 79999,
        "amountGross": 99999,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-30T15:21:19Z",
  "id": "069807-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d748",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Liverpool",
        "postalCode": "L3 1DS",
        "region": "UKD72",
        "streetAddress": "Cunard Building"
      },
      "contactPoint": {
        "email": "commercialprocurement@liverpool.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PRVY-7813-WLPG",
      "identifier": {
        "id": "PRVY-7813-WLPG",
        "scheme": "GB-PPON"
      },
      "name": "Liverpool City Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PCMJ-9641-QWWM",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "region": "UKI44",
        "streetAddress": "Southbank Central, 30 Stamford Street"
      },
      "contactPoint": {
        "email": "BidSupport@civica.com"
      },
      "details": {
        "scale": "large",
        "url": "https://www.civica.com/en-gb/",
        "vcse": false
      },
      "id": "GB-COH-01628868",
      "identifier": {
        "id": "01628868",
        "scheme": "GB-COH"
      },
      "name": "CIVICA UK LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Transactional Services at Liverpool City Council has responsibility for the administration of the following functions:\n\u2022 Council tax and business rates\n\u2022 Housing benefit and council tax support\n\u2022 Local welfare provision\n\u2022 Benefits maximisation\n\u2022 Accounts receivable\n\u2022 Corporate debt\nThe service has has identified a significant number of Universal Credit (UC) transactions (circa 130,000) requiring processing within the Benefits Team of Transactional Services. These transactions have accumulated due to the volume of UC notifications received daily and require prompt action to ensure accurate and timely updates to customer accounts and benefits records.\nThe aim of this exercise is to procure a resource that will process the outstanding UC transactions accurately and in accordance with statutory requirements and council procedures, thereby ensuring that claimants\u0027 benefit entitlements are updated correctly and without undue delay.",
    "id": "PR1209",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "limited",
    "procurementMethodDetails": "Below threshold - limited competition",
    "status": "complete",
    "title": "Transactional Services: Processing resource"
  }
}