Buyer Name: Norfolk County Council
Buyer Address: County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Email: sourcingteam@norfolk.gov.uk
Buyer Name: Norfolk County Council
Buyer Address: County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Email: sourcingteam@norfolk.gov.uk
The Council wished to appoint one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement. This procurement is split into 4 lots, which covers PCNs in South Norfolk. Bidders were restricted to winning one lot only.
No linked documents found for this notice.
Lot 1 Status: complete
Lot 2 Status: complete
Lot 3 Status: complete
Lot 4 Status: complete
Award Title: Mid Norfolk
Award Title: Breckland
Award Title: Kett's Oak
Award Title: SNHIP
{
"awards": [
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-10-28T00:00:00Z",
"contractPeriod": {
"endDate": "2031-01-04T23:59:59Z",
"maxExtentDate": "2036-01-04T23:59:59Z",
"startDate": "2026-01-05T00:00:00Z"
},
"date": "2025-10-28T00:00:00Z",
"documents": [
{
"datePublished": "2025-10-28T13:12:35Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "068958-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/068958-2025"
}
],
"hasRenewal": true,
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH17"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-11-17T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"1"
],
"renewal": {
"description": "The Contract may be extended by up to 60 months at the Council\u0027s discretion.\nThe start date of the contract is an estimate , based on the mobilisation and transition. The requirement is to commence between January and 1st April 2026.\nValues included in the notice are estimates only as the value is dependent on care needs in the area."
},
"standstillPeriod": {
"endDate": "2025-11-07T23:59:59Z"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-08130025",
"name": "FIRST CHOICE HOME CARE LTD"
}
],
"title": "Mid Norfolk",
"value": {
"amount": 18892726,
"amountGross": 22668871,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-10-28T00:00:00Z",
"contractPeriod": {
"endDate": "2031-01-04T23:59:59Z",
"maxExtentDate": "2036-01-04T23:59:59Z",
"startDate": "2026-01-05T00:00:00Z"
},
"date": "2025-10-28T00:00:00Z",
"documents": [
{
"datePublished": "2025-10-28T13:12:35Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "068958-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/068958-2025"
}
],
"hasRenewal": true,
"id": "2",
"items": [
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH17"
}
],
"id": "2",
"relatedLot": "2"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-11-17T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"2"
],
"renewal": {
"description": "The Contract may be extended by up to 60 months at the Council\u0027s discretion. The contract start date is an estimate. The actual date will be based on the mobilisation and transition and is expected to be between January 2026 and April 2026.\nValues included in the notice are estimates only as the value is dependent on care needs in the area."
},
"standstillPeriod": {
"endDate": "2025-11-07T23:59:59Z"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06923671",
"name": "UNIVERSAL CARE SERVICES (UK) LIMITED"
}
],
"title": "Breckland",
"value": {
"amount": 18228787,
"amountGross": 21874544,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-10-28T00:00:00Z",
"contractPeriod": {
"endDate": "2031-01-04T23:59:59Z",
"maxExtentDate": "2036-01-04T23:59:59Z",
"startDate": "2026-01-05T00:00:00Z"
},
"date": "2025-10-28T00:00:00Z",
"documents": [
{
"datePublished": "2025-10-28T13:12:35Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "068958-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/068958-2025"
}
],
"hasRenewal": true,
"id": "3",
"items": [
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH17"
}
],
"id": "3",
"relatedLot": "3"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-11-17T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"3"
],
"renewal": {
"description": "The Contract may be extended by up to 60 months at the Council\u0027s discretion. The contract start date is an estimate. The actual date will be based on the mobilisation and transition and is expected to be between January 2026 and April 2026.\nValues included in the notice are estimates only as the value is dependent on care needs in the area."
},
"standstillPeriod": {
"endDate": "2025-11-07T23:59:59Z"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-04790989",
"name": "NORVIC HEALTHCARE (ANGLIA) LIMITED"
}
],
"title": "Kett\u0027s Oak",
"value": {
"amount": 29176243,
"amountGross": 35011491,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-10-28T00:00:00Z",
"contractPeriod": {
"endDate": "2031-01-04T23:59:59Z",
"maxExtentDate": "2036-01-04T23:59:59Z",
"startDate": "2026-01-05T00:00:00Z"
},
"date": "2025-10-28T00:00:00Z",
"documents": [
{
"datePublished": "2025-10-28T13:12:35Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "068958-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/068958-2025"
}
],
"hasRenewal": true,
"id": "4",
"items": [
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH17"
}
],
"id": "4",
"relatedLot": "4"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-11-17T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"4"
],
"renewal": {
"description": "The Contract may be extended by up to 60 months at the Council\u0027s discretion. The contract start date is an estimate. The actual date will be based on the mobilisation and transition and is expected to be between January 2026 and April 2026.\nValues included in the notice are estimates only as the value is dependent on care needs in the area."
},
"standstillPeriod": {
"endDate": "2025-11-07T23:59:59Z"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-04320403",
"name": "CERA CARE OPERATIONS LIMITED"
}
],
"title": "SNHIP",
"value": {
"amount": 26375731,
"amountGross": 31650877,
"currency": "GBP"
}
}
],
"bids": {
"details": [
{
"id": "1",
"relatedLots": [
"1",
"2",
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-08130025",
"name": "FIRST CHOICE HOME CARE LTD"
}
]
},
{
"id": "2",
"relatedLots": [
"2",
"1",
"3"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-06923671",
"name": "UNIVERSAL CARE SERVICES (UK) LIMITED"
}
]
},
{
"id": "3",
"relatedLots": [
"3",
"1",
"2"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-04790989",
"name": "NORVIC HEALTHCARE (ANGLIA) LIMITED"
}
]
},
{
"id": "4",
"relatedLots": [
"4",
"3"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-04320403",
"name": "CERA CARE OPERATIONS LIMITED"
}
]
},
{
"id": "5",
"relatedLots": [
"1",
"2",
"3"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-13053234",
"name": "OPTIMALCAREPLUS LIMITED"
}
]
},
{
"id": "6",
"relatedLots": [
"1",
"2",
"3",
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07462140",
"name": "VERITY HEALTHCARE LIMITED"
}
]
}
],
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 5
},
{
"id": "2",
"measure": "bids",
"relatedLot": "2",
"value": 5
},
{
"id": "3",
"measure": "bids",
"relatedLot": "3",
"value": 5
},
{
"id": "4",
"measure": "bids",
"relatedLot": "4",
"value": 3
},
{
"id": "5",
"measure": "finalStageBids",
"relatedLot": "1",
"value": 5
},
{
"id": "6",
"measure": "smeFinalStageBids",
"relatedLot": "1",
"value": 5
},
{
"id": "7",
"measure": "vcseFinalStageBids",
"relatedLot": "1",
"value": 0
},
{
"id": "8",
"measure": "finalStageBids",
"relatedLot": "2",
"value": 5
},
{
"id": "9",
"measure": "smeFinalStageBids",
"relatedLot": "2",
"value": 5
},
{
"id": "10",
"measure": "vcseFinalStageBids",
"relatedLot": "2",
"value": 0
},
{
"id": "11",
"measure": "finalStageBids",
"relatedLot": "3",
"value": 5
},
{
"id": "12",
"measure": "smeFinalStageBids",
"relatedLot": "3",
"value": 4
},
{
"id": "13",
"measure": "vcseFinalStageBids",
"relatedLot": "3",
"value": 0
},
{
"id": "14",
"measure": "finalStageBids",
"relatedLot": "4",
"value": 3
},
{
"id": "15",
"measure": "smeFinalStageBids",
"relatedLot": "4",
"value": 2
},
{
"id": "16",
"measure": "vcseFinalStageBids",
"relatedLot": "4",
"value": 0
}
]
},
"buyer": {
"id": "GB-PPON-PDYH-3246-XWTR",
"name": "Norfolk County Council"
},
"date": "2025-10-28T13:12:35Z",
"id": "068958-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04fac3",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Norwich",
"postalCode": "NR1 2DH",
"region": "UKH15",
"streetAddress": "County Hall, Martineau Lane"
},
"contactPoint": {
"email": "sourcingteam@norfolk.gov.uk"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
]
},
"id": "GB-PPON-PDYH-3246-XWTR",
"identifier": {
"id": "PDYH-3246-XWTR",
"scheme": "GB-PPON"
},
"name": "Norfolk County Council",
"roles": [
"buyer"
]
},
{
"additionalIdentifiers": [
{
"id": "PWWR-3326-TRZH",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "East Tilbury",
"postalCode": "RM18 8RH",
"region": "UKH32",
"streetAddress": "Suite 113, Building 13 Thames Enterprise Centre"
},
"details": {
"scale": "sme",
"url": "http://www.optimalcareplus.co.uk",
"vcse": false
},
"id": "GB-COH-13053234",
"identifier": {
"id": "13053234",
"scheme": "GB-COH"
},
"name": "OPTIMALCAREPLUS LIMITED",
"roles": [
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PXHY-9492-VRWG",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "N1 7GU",
"region": "UKI41",
"streetAddress": "20-22 Wenlock Road"
},
"details": {
"scale": "sme",
"url": "http://www.verityhealthcare.co.uk",
"vcse": false
},
"id": "GB-COH-07462140",
"identifier": {
"id": "07462140",
"scheme": "GB-COH"
},
"name": "VERITY HEALTHCARE LIMITED",
"roles": [
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PWZY-6514-JBHV",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Snetterton",
"postalCode": "NR16 2JU",
"region": "UKH17",
"streetAddress": "Unit 1b Harling Road"
},
"contactPoint": {
"email": "enquiries@firstchoicehomecare.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://www.firstchoicehomecare.co.uk",
"vcse": false
},
"id": "GB-COH-08130025",
"identifier": {
"id": "08130025",
"scheme": "GB-COH"
},
"name": "FIRST CHOICE HOME CARE LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PXJN-2733-CTBJ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "W6 8PW",
"region": "UKI33",
"streetAddress": "245 Hammersmith Road"
},
"contactPoint": {
"email": "contracts@universalcareservices.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://www.universalcareservices.co.uk/",
"vcse": false
},
"id": "GB-COH-06923671",
"identifier": {
"id": "06923671",
"scheme": "GB-COH"
},
"name": "UNIVERSAL CARE SERVICES (UK) LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PGNL-2571-ZMTY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Norwich",
"postalCode": "NR8 6QW",
"region": "UKH15",
"streetAddress": "Unit 5, Longs Business Centre 232 Fakenham Road"
},
"contactPoint": {
"email": "info@norvichealthcare.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.norvichealthcare.co.uk",
"vcse": false
},
"id": "GB-COH-04790989",
"identifier": {
"id": "04790989",
"scheme": "GB-COH"
},
"name": "NORVIC HEALTHCARE (ANGLIA) LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PQMP-1376-MXZH",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Colchester",
"postalCode": "CO4 9QR",
"region": "UKH34",
"streetAddress": "Crown House Stephenson Road"
},
"contactPoint": {
"email": "bidteam@ceracare.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.cerahq.com/",
"vcse": false
},
"id": "GB-COH-04320403",
"identifier": {
"id": "04320403",
"scheme": "GB-COH"
},
"name": "CERA CARE OPERATIONS LIMITED",
"roles": [
"supplier",
"tenderer"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "The Council wished to appoint one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement.\nThis procurement is split into 4 lots, which covers PCNs in South Norfolk.\nBidders were restricted to winning one lot only.",
"id": "NCCT43044",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
},
{
"id": "2",
"status": "complete"
},
{
"id": "3",
"status": "complete"
},
{
"id": "4",
"status": "complete"
}
],
"procurementMethod": "selective",
"procurementMethodDetails": "Competitive flexible procedure",
"specialRegime": [
"lightTouch"
],
"status": "complete",
"title": "Home Support - Principal Provider South Norfolk"
}
}