← Back to opportunities

NHS South West London ICB- The Provision of Digital Corporate Platform Licences

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

Buyer Contact Info

Buyer Name: NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

Buyer Address: 120 The Broadway, London, UKI63, SW19 1RH, United Kingdom

Contact Email: diane.kelly@swlondon.nhs.uk

Status
complete
Procedure
limited
Value
42492.0 GBP
Published
24 Oct 2025, 14:48
Deadline
n/a
Contract Start
29 Sep 2025, 23:00
Contract End
29 Sep 2026, 22:59
Category
n/a
CPV
48100000 - Industry specific software package
Region
n/a
Awarded To
ServiceNow UK Ltd
Official Source
Open Find a Tender

Description

NHS South West London Integrated Care Board wished to procure an annual enterprise licence for a Digital Corporate Platform/solution to create a 'single digital front door' allowing staff to access information, launch processes, progress and automate queries, and interact with organisational services. The platform/solution must have out of the box capability for approvals workflows which can be adapted for any approvals scenario, AI to find/curate answers from local policies stored in SharePoint and content management capabilities sufficient to replace the current SWL ICB Intranet.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Industry specific software package",
              "id": "48100000",
              "scheme": "CPV"
            },
            {
              "description": "Database systems",
              "id": "48610000",
              "scheme": "CPV"
            },
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06299383",
          "name": "ServiceNow UK Ltd"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-NHS-QWE",
    "name": "NHS SOUTH WEST LONDON INTEGRATED CARE BOARD"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-09-30T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-10-24T15:48:29+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "068295-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/068295-2025"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2026-09-29T23:59:59+01:00",
        "startDate": "2025-09-30T00:00:00+01:00"
      },
      "status": "active",
      "value": {
        "amount": 42492.0,
        "amountGross": 50990.4,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-24T15:48:29+01:00",
  "id": "068295-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d39a",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PVVY-4762-MPRZ",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW19 1RH",
        "region": "UKI63",
        "streetAddress": "120 The Broadway"
      },
      "contactPoint": {
        "email": "diane.kelly@swlondon.nhs.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-NHS-QWE",
      "identifier": {
        "id": "QWE",
        "scheme": "GB-NHS"
      },
      "name": "NHS SOUTH WEST LONDON INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Stains",
        "postalCode": "TW18 4TW",
        "region": "UKJ25",
        "streetAddress": "Strata Building, 1 Bridge Street"
      },
      "contactPoint": {
        "email": "olivia.charles@servicenow.com"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-06299383",
      "identifier": {
        "id": "06299383",
        "scheme": "GB-COH"
      },
      "name": "ServiceNow UK Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "NHS South West London Integrated Care Board wished to procure an annual enterprise licence for a Digital Corporate Platform/solution to create a \u0027single digital front door\u0027 allowing staff to access information, launch processes, progress and automate queries, and interact with organisational services. \nThe platform/solution must have out of the box capability for approvals workflows which can be adapted for any approvals scenario, AI to find/curate answers from local policies stored in SharePoint and content management capabilities sufficient to replace the current SWL ICB Intranet.",
    "id": "ocds-h6vhtk-05d39a",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "limited",
    "procurementMethodDetails": "Below threshold - limited competition",
    "status": "complete",
    "title": "NHS South West London ICB- The Provision of Digital Corporate Platform Licences"
  }
}