Website Hosting and Support

{
  "awards": [
    {
      "aboveThreshold": false,
      "contractPeriod": {
        "endDate": "2026-11-30T23:59:59Z",
        "maxExtentDate": "2027-11-30T23:59:59Z",
        "startDate": "2025-12-01T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2025-10-22T14:49:22+01:00",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "067536-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/067536-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-11-20T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "This Call-off Contract can be extended by the Buyer for 1\nperiod of up to 12 months, by giving the Supplier 3\nmonths written notice before its expiry."
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-SC221925",
          "name": "CIVIC COMPUTING LIMITED"
        }
      ],
      "value": {
        "amount": 50000,
        "amountGross": 60000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PVRH-3373-HNXR",
    "name": "Housing Ombudsman Service"
  },
  "date": "2025-10-22T14:49:22+01:00",
  "id": "067536-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d1bd",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E14 4PU",
        "region": "UKI42",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
      "contactPoint": {
        "email": "procurement@housing-ombudsman.org.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PVRH-3373-HNXR",
      "identifier": {
        "id": "PVRH-3373-HNXR",
        "scheme": "GB-PPON"
      },
      "name": "Housing Ombudsman Service",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PGGB-2753-ZCBL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Edinburgh",
        "postalCode": "EH2 4AX",
        "region": "UKM75",
        "streetAddress": "12 South Charlotte Street"
      },
      "contactPoint": {
        "email": "tenders@civicuk.com"
      },
      "details": {
        "scale": "sme",
        "url": "https://www.civicuk.com/",
        "vcse": false
      },
      "id": "GB-COH-SC221925",
      "identifier": {
        "id": "SC221925",
        "scheme": "GB-COH"
      },
      "name": "CIVIC COMPUTING LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "To secure a supplier who is capable of maintaining and developing our existing WordPress website. \nG-Cloud 14 services required\n\u2022\tOngoing maintenance, hosting \u0026 support of HOS\u0027s existing website\n\u2022\tRegular patching and upkeep of security protocols to maintain continuity of service\n\u2022\tWebsite development work where requested\n\u2022\tCarrying out annual accessibility audits to maintain access\n\u2022\tCapture of website analytics\n\u2022\tTraining needs as and required\n\u2022\tOngoing maintenance and development work on the online webform -  this is an area we frequently update and needs specialist attention\nAdditional Services\n\u2022\tCapture, display and publication of HOS\u0027s determination cases and landlord performance reports for public view and download if required. \n\u2022\tSupport of webchat functionality by outsourced enquiries services partner.\n\u2022\tUIX support services to ensure smart user engagement with our products.",
    "id": "ocds-h6vhtk-05d1bd",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "Website Hosting and Support"
  }
}