Buyer Name: THE CHILTERN RAILWAY COMPANY LIMITED
Buyer Address: 1 Admiral Way, Sunderland, UKC23, SR3 3XP, United Kingdom
Contact Email: Daisy.Corner@chilternrailways.co.uk
Buyer Name: THE CHILTERN RAILWAY COMPANY LIMITED
Buyer Address: 1 Admiral Way, Sunderland, UKC23, SR3 3XP, United Kingdom
Contact Email: Daisy.Corner@chilternrailways.co.uk
Chiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs. In addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed.
No linked documents found for this notice.
Lot 1 Status: complete
Lot 1 SME Suitable: Yes
Document Description: Not published
Award Title: Ticket Vending Machines (Retail Systems)
{
"awards": [
{
"aboveThreshold": true,
"contractPeriod": {
"endDate": "2029-12-01T23:59:59Z",
"maxExtentDate": "2031-12-01T23:59:59Z",
"startDate": "2025-12-01T00:00:00Z"
},
"documents": [
{
"datePublished": "2025-10-17T13:39:59+01:00",
"description": "Transparency notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "066319-2025",
"noticeType": "UK5",
"url": "https://www.find-tender.service.gov.uk/Notice/066319-2025"
}
],
"hasRenewal": true,
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Ticket-issuing machines",
"id": "30144200",
"scheme": "CPV"
},
{
"description": "Transport tickets",
"id": "34980000",
"scheme": "CPV"
},
{
"description": "Railway transport services",
"id": "60200000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKE"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-11-30T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"1"
],
"renewal": {
"description": "Option to allow Chiltern to Extend for 2 years"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-01232487",
"name": "Flowbird Transport Limited"
}
],
"title": "Ticket Vending Machines (Retail Systems)",
"value": {
"amount": 2909562,
"amountGross": 3491474,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-COH-03007939",
"name": "THE CHILTERN RAILWAY COMPANY LIMITED"
},
"date": "2025-10-17T13:39:59+01:00",
"id": "066319-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05ced9",
"parties": [
{
"additionalIdentifiers": [
{
"id": "PNPV-7838-DRMN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Sunderland",
"postalCode": "SR3 3XP",
"region": "UKC23",
"streetAddress": "1 Admiral Way"
},
"contactPoint": {
"email": "Daisy.Corner@chilternrailways.co.uk"
},
"details": {
"classifications": [
{
"description": "Private utility",
"id": "privateUtility",
"scheme": "UK_CA_TYPE"
}
]
},
"id": "GB-COH-03007939",
"identifier": {
"id": "03007939",
"scheme": "GB-COH"
},
"name": "THE CHILTERN RAILWAY COMPANY LIMITED",
"roles": [
"buyer"
]
},
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Poole",
"postalCode": "BH15 3SS",
"region": "UKK24",
"streetAddress": "10 Willis Way, Fleets Industrial Estate"
},
"contactPoint": {
"email": "Daisy.Corner@chilternrailways.co.uk"
},
"details": {
"scale": "sme",
"vcse": false
},
"id": "GB-COH-01232487",
"identifier": {
"id": "01232487",
"scheme": "GB-COH"
},
"name": "Flowbird Transport Limited",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "Chiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs. \nIn addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "ocds-h6vhtk-05ced9",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete",
"suitability": {
"sme": true
}
}
],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "The supplier is the only supplier who can maintain the TVMs as it holds the intellectual property rights which are required to be able to maintain the TVMs. The TVMs are mid-life (and not life expired) and therefore significant capex investment would be required in order to procure new TVMS which could be maintained by an alternative suppliers. As a result, there is no reasonable alternative available.",
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersIntellectualPropertyExclusiveRights"
}
],
"specialRegime": [
"utilities"
],
"status": "complete",
"title": "Ticket Vending Machines (Retail Systems)"
}
}