Buyer Name: MIDLAND HEART LIMITED
Buyer Address: 20 Bath Row, Birmingham, UKG31, B15 1LZ, United Kingdom
Contact Email: commercial.team@midlandheart.org.uk
Buyer Name: MIDLAND HEART LIMITED
Buyer Address: 20 Bath Row, Birmingham, UKG31, B15 1LZ, United Kingdom
Contact Email: commercial.team@midlandheart.org.uk
Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants by maintaining high standards of cleanliness in our communal areas. This contract is a key part of our wider mission to deliver great homes and excellent landlord services, putting tenants at the heart of everything we do. We are seeking partners who will work closely with us to deliver consistent, high-quality communal cleaning services across our housing stock, ensuring that all shared spaces are maintained to standards that reflect the pride and expectations of our tenants. Partners must not only deliver core cleaning services but must do so in a way that reflects our values, respects our tenants as customers, and promotes dignity, safety, and well-being. Tenants’ feedback and lived experiences will directly inform service delivery, performance monitoring, and continuous improvement in line with the Regulator of Social Housing’s Consumer Standards, particularly around Tenant Involvement and Empowerment and Transparency, Influence and Accountability.
No linked documents found for this notice.
Lot LOT-0001 Status: complete
Lot LOT-0002 Status: complete
Lot LOT-0003 Status: complete
Lot LOT-0004 Status: complete
Award Title: Communal Cleaning Lot 1
Award Title: Communal Cleaning Lot 2 and Lot 3
Award Title: Communal Cleaning Lot 4
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"tender": {
"description": "Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants \nby maintaining high standards of cleanliness in our communal areas. This contract is a key part of our \nwider mission to deliver great homes and excellent landlord services, putting tenants at the heart of \neverything we do.\nWe are seeking partners who will work closely with us to deliver consistent, high-quality communal \ncleaning services across our housing stock, ensuring that all shared spaces are maintained to \nstandards that reflect the pride and expectations of our tenants.\nPartners must not only deliver core cleaning services but must do so in a way that reflects our values, \nrespects our tenants as customers, and promotes dignity, safety, and well-being. Tenants\u2019 feedback \nand lived experiences will directly inform service delivery, performance monitoring, and continuous \nimprovement in line with the Regulator of Social Housing\u2019s Consumer Standards, particularly around \nTenant Involvement and Empowerment and Transparency, Influence and Accountability.",
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"status": "complete",
"title": "Communal Cleaning"
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}