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MT11 Front Door Review

Stockton-on-tees Borough Council

Buyer Contact Info

Buyer Name: Stockton-on-tees Borough Council

Buyer Address: Dunedin House, Columbia Drive, Thornaby, TS17 6BJ, England

Contact Email: corporateprocurement@stockton.gov.uk

Status
complete
Procedure
selective
Value
289277.0 GBP
Published
17 Sep 2025, 22:27
Deadline
30 Jun 2025, 16:00
Contract Start
30 Jun 2025, 23:00
Contract End
30 Jun 2026, 22:59
Category
services
CPV
72222000 - Information systems or technology strategic review and planning services
Region
n/a
Awarded To
Channel 3 Consulting
Official Source
Open Contracts Finder

Description

Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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