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: Development of Jisc's Licensing Subscriptions Manager (LSM)

JISC

Buyer Contact Info

Buyer Name: JISC

Buyer Address: 4 Portwall Lane, Bristol, UKK11, BS1 6NB, United Kingdom

Contact Email: procurement@jisc.ac.uk

Status
complete
Procedure
direct
Value
200000.0 GBP
Published
10 Oct 2025, 12:02
Deadline
n/a
Contract Start
22 Oct 2025, 23:00
Contract End
22 Apr 2026, 22:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
SALESFORCE UK LIMITED
Official Source
Open Find a Tender

Description

Licensing Subscription Manager (LSM) is Jisc's ecommerce site that enables Further & Higher Education institutions and customers to search, purchase, and manage their subscriptions to e-books, e-journals, and databases negotiated by Jisc Licensing, and via its sister site www.chest.ac.uk, preferential licence agreements for software and online resources negotiated. It is the intention that the current LSM functionality is to be migrated to Salesforce Communications Cloud on Core, integrated with Jisc's Salesforce CRM, having product and pricing information configured in the Salesforce Enterprise Product Catalogue, and a new customer portal to be developed Salesforce Experience Cloud. The migration to Salesforce is an important strategic step for Jisc, with efficiency to be shared across Jisc directorates, gained from having customer relationship management (CRM), e-commerce and other data and workflows within one platform. The development is intended to be run in multiple phases; MVP (minimum viable product) Phase will be building and proving the end-to-end purchase of a subset of Chest products for a subset of customers in Salesforce. MMP (minimum marketable product) Phase will be building out the product model and purchasing journey to migrate all Chest products and go live to all customers.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot LOT-0000 Status: complete

Awards

Award Title: Development of LSM platform

Raw Notice JSON

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