Buyer Name: ORBIT GROUP LIMITED
Buyer Address: Garden Court, Harry Weston Road, Binley Business Park, Binley, Coventry, UKG33, CV3 2SU, United Kingdom
Contact Email: group.tenders@orbit.org.uk
Buyer Name: ORBIT GROUP LIMITED
Buyer Address: Garden Court, Harry Weston Road, Binley Business Park, Binley, Coventry, UKG33, CV3 2SU, United Kingdom
Contact Email: group.tenders@orbit.org.uk
Licences and support, Workforce management software. This has been in use in Orbit, primarily in Customer Care, for c.4years. The software enables efficient and intelligent workforce planning, scheduling and management of leave, personal development etc. It also facilitates use self-service, leave requests etc. It is integral to running an efficient and effective contact centre operation.
Lot 1 Status: complete
Contract Title: Calabrio Workforce Management Systems
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