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Prepaid Card Services

London Borough of Islington

Buyer Contact Info

Buyer Name: London Borough of Islington

Buyer Address: Islington Town Hall, Upper Street, Islington, London, UKI43, N12UD, United Kingdom

Contact Name: Strategic Procurement

Contact Email: procurement@islington.gov.uk

Status
complete
Procedure
limited
Value
450000.0 GBP
Published
07 Oct 2025, 12:48
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
66172000 - Financial transaction processing and clearing-house services
Region
n/a
Awarded To
Prepaid Financial Services
Official Source
Open Find a Tender

Description

The contract covers the provision of long-term prepaid card services to support various council operations including Adult Social Care, Children's Services, NRPF, and Client Finance. Prepaid cards enable fast electronic fund transfers, reduce manual payment processes, and allow real-time expenditure monitoring. The service supports cashless operations and protects vulnerable clients from financial abuse.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The procurement covers the provision of long-term prepaid card services to support multiple council operations including Adult Social Care, Children's Services, NRPF, Client Finance, and Education. The council currently manages approximately 2,000 prepaid cards across eight payment platforms. The service enables fast electronic fund transfers, reduces manual payment processes, and allows real-time expenditure monitoring. It supports a largely cashless operation and protects vulnerable clients from financial abuse. The contract includes a fixed monthly fee based on card volume (currently in the 1,001-3,000 bracket), plus additional charges for setup, replacement cards, reporting, and platform-specific changes. The successful provider, Prepaid Financial Services (PFS), was selected via direct award under the NEPO framework due to their ability to meet all requirements, including robust reporting, joint account functionality, and continuity of service.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Raw Notice JSON

Expand raw payload
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    "description": "The contract covers the provision of long-term prepaid card services to support various council operations including Adult Social Care, Children\u0027s Services, NRPF, and Client Finance. Prepaid cards enable fast electronic fund transfers, reduce manual payment processes, and allow real-time expenditure monitoring. The service supports cashless operations and protects vulnerable clients from financial abuse.",
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        "description": "The procurement covers the provision of long-term prepaid card services to support multiple council operations including Adult Social Care, Children\u0027s Services, NRPF, Client Finance, and Education. The council currently manages approximately 2,000 prepaid cards across eight payment platforms. The service enables fast electronic fund transfers, reduces manual payment processes, and allows real-time expenditure monitoring. It supports a largely cashless operation and protects vulnerable clients from financial abuse.\nThe contract includes a fixed monthly fee based on card volume (currently in the 1,001-3,000 bracket), plus additional charges for setup, replacement cards, reporting, and platform-specific changes. The successful provider, Prepaid Financial Services (PFS), was selected via direct award under the NEPO framework due to their ability to meet all requirements, including robust reporting, joint account functionality, and continuity of service.",
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