NPP Parking Platform

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Car park management services",
              "id": "98351000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKH11"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-16282865",
          "name": "NPP Consortium Limited"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PLXM-3229-WVQH",
    "name": "Peterborough City Council"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "The NPP Services shall be provided on a 24/7 basis every day of the year. The NPP shall maintain a \nservice availability target of 99.8%, measured on a quarterly basis, excluding scheduled maintenance \nduring Maintenance Hours. Any service interruption exceeding 4.38 hours per quarter shall constitute \na service level breach, subject to the remedies specified in the Connection Contract.",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Uptime"
        },
        {
          "description": "Normal response times shall be less than 10 seconds on each of the NPP end points. This level of \nresponse shall be provided 99.8% of the time the Services are available, calculated on a quarterly \nbasis.",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "NPP Services Response Times"
        },
        {
          "description": "The NPP Support Desk shall provide a Support Response to Support Requests submitted via the \nwebpage as follows:\n\u2022 Emergency Support Requests (logged at any time) - 1 working hour from the time logged (based \non the Emergency Out of Hours Service hours of operation)\n\u2022 Other Support Requests (other than Change Requests)- [2] working days from the time logged \n(based on the Normal Support Hours of operation), with an automated acknowledgment sent \nwithin 1 hour of receipt. Support Requests received outside of Normal Support Hours shall be \ndeemed received at the start of the next Business Day.\n\u2022 Configuration Requests (changes to configuration, e.g. adding a Location, notification of tariff \nchanges) will also receive an automated acknowledgment sent within 1 hour of receipt. \nConfiguration Requests shall require three weeks notice (to ensure that all Service Providers \nhave time to test and implement the change), More urgent configuration changes may be \nrequested but no guarantee will be given that such changes will be made more quickly.",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Customer Service Response"
        },
        {
          "description": "Routine maintenance\nAny downtime due to routine maintenance shall be minimised as far as possible. Any downtime that is \nrequired shall be:\n\u2022 Notified to all Clients and Connected Suppliers as far in advance as possible (at least 1 week); \n\u2022 Restricted to a period between 22:00 and 06:00 (Maintenance Hours) where possible; and\n\u2022 Not counted against the system uptime if completed within the Maintenance Hours.\nEmergency maintenance\nEmergency maintenance shall be restricted to resolving any issue that, in the opinion of the NPP, is \neither restricting the service being provided (e.g. significantly degrading response times) or creating an \nunacceptable risk of full or partial loss of service.\nEmergency maintenance shall be:\n\u2022 Notified to all Clients and Connected Suppliers as far in advance as possible (at least 1 hour). \n\u2022 Restricted to a period between 18:00 and 06:00 where possible, however a high priority situation \nmay result in emergency maintenance being carried out at any time.\nDocusign Envelope ID: B5C2D440-70FA-4ED6-AED7-B94C958E640E\nNPP Service Specification\nNPP Service Specification Version 1.2 Page 14 of 38\n\u2022 Counted against uptime if the Emergency Maintenance event occurs outside of the Maintenance \nHours and causes a service disruption.\nNotification\nThe Emergency Notifications system shall be used to notify the start and end of all maintenance \nevents.",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Maintenance"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-10-07T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-10-07T12:06:18+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "062834-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/062834-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2027-09-23T23:59:59+01:00",
        "maxExtentDate": "2035-09-22T23:59:59+01:00",
        "startDate": "2025-10-07T00:00:00+01:00"
      },
      "renewal": {
        "description": "Initial Term 2 years with an option to extend up to a\nfurther 8 years in increments of 12 months\nthereafter. (total of 10 years)"
      },
      "status": "active",
      "title": "NPP Parking Consortium",
      "value": {
        "amount": 200000,
        "amountGross": 240000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-07T12:06:18+01:00",
  "id": "062834-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a059",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Peterborough",
        "postalCode": "PE2 8TY",
        "region": "UKH11",
        "streetAddress": "Sand Martin House Peterborough, Bittern Way"
      },
      "contactPoint": {
        "email": "procurementcontracts@peterborough.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PLXM-3229-WVQH",
      "identifier": {
        "id": "PLXM-3229-WVQH",
        "scheme": "GB-PPON"
      },
      "name": "Peterborough City Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Haywards Heath",
        "postalCode": "RH16 3AP",
        "region": "UKJ28",
        "streetAddress": "8 -14 The Broadway"
      },
      "contactPoint": {
        "email": "admin@NPPConsortium.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-COH-16282865",
      "identifier": {
        "id": "16282865",
        "scheme": "GB-COH"
      },
      "name": "NPP Consortium Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "coveredBy": [
      "GPA"
    ],
    "description": "Contract 1. Parking Operator Connection Agreement",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "DN678995",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The Council can direct award a contract to NPP, without undertaking a competitive tender pursuant to Section 41 of the Act and Paragraph 6 of Schedule 5 of the Act. \nSchedule 5 gives justifications of a direct award and under Paragraph 6 a direct award is justified if: \n(a)due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and \n(b)there are no reasonable alternatives to those goods, services or works. \nThese conditions are satisfied because: \n(a) The NPP is the only supplier which is currently able to supply the critical service of aggregating service providers to enable users of a parking operator\u0027s facilities to pay for parking with a wide range of parking apps. NPP is to be the recipient of a grant by the Department for Transport (\"DfT\") of the intellectual property and other assets necessary to operate the NPP (which DfT had commissioned and developed). No other supplier will benefit from that grant and no other supplier has undertaken the work necessary to develop a similar platform independently of DfT. Nor does any other supplier have the cooperation of the main parking service providers, who are integral to the membership and management of the platform owned by NPP. Such cooperation is essential to develop a competitor platform in the future.  \n(b)The only alternative to contracting with the NPP would be to contract with a single service provider, which is what the Council has done in the past. However, the Council is of the view that it is preferable for car park users (ie consumers) to use a variety of parking service providers in order to pay for parking, and therefore, a single service provider is not a reasonable alternative to the multi service provider offered by the NPP platform.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "NPP Parking Platform"
  }
}